Digital inclusion

Greg WatsonSales Manager, Online Centres Foundation

@GregWat_sonhttp://www.slideshare.net/GregWatsonGreg.watson@ukonlinecentres.com

www.learnmyway.comwww.communityhowto.com

15 minutes….

1. Background to digital inclusion 2. Info about UK online centres3. What resources are available to

help you in the community

Why we care about digital inclusion:• Social Justice – Equality, improving lives– Employment, Saving, social isolation

• Economic Growth– Welfare reform moving online– Digital by default– Helping people be more employable– Building new better digital businesses

Who’s digitally excluded:

18% of adults have never been online (ONS)

71% 51% 50%In social group C2DE

Aged over 65 Have no qualification

3.91 Million disabled adults

Office for National Statistics - 2012

Economic benefits:

Government estimates suggest that an hour spent interacting with government costs the average citizen £14.70. Over 250million transactions are still completed through offline channels every year. “

£1.8 billion annual saving if an half hour was saved by digitalising every transaction

Digital Efficiency Report Nov 2012

“

Benefits to the individual:

• £560 saved by shopping/paying bills online– 82% internet users have saved money [Ofcom]

• 7 million job adverts online• 90% of all jobs need basic IT skills• 25% increase in earners with good IT skills• 3.1 million people over 65 go a whole week

without seeing family or friends

ONS figures 2012

Intro to UK online centres:[Not for profit social enterprise]

Purpose: We make good things happen through digital technology

5,000 community organisations– Network within our network

• Into work• Disability • Community Capacity Builders (CCB)• Carers

No such thing as a typical UK online centres– Most run outreach sessions which include,

• care homes, • social houses• churches, mosques• Village halls• Fish and Chip Shops• Pubs

Who is getting supported in UK online centres

Social Excluded 83% Receiving any benefits

57%

Unemployed 47% Educated below level 2

50%

Household income <£9,999

28% Disabled 29%

Aged 65+ 16% Black, Asian & Minority Ethnic Groups

16%

User survey results January 2013

What do learners progression to:Any positive outcome 96%

Progression to employment / employment activities

65%

Voluntary work 11%

Moved from unemployed to employed 8%

Did further learning 50%

Used Government websites 73%

Feel more confident going online 93%

Overall satisfaction 99%

Progress survey results January 2013

Comparison: Social exclusion with previous year

We need action on:

Skills20%

Motivation34%

Access38%

Barriers to why people are not online [Freshminds 2007 and 2009]

Thanks for listening

Greg WatsonSales Manager, Online Centres Foundation

@GregWat_sonhttp://www.slideshare.net/GregWatsonGreg.watson@ukonlinecentres.com

www.learnmyway.comwww.communityhowto.com