Post on 11-Mar-2018
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Wargaming:
Lessons Learned from a Pacesetter Award Winner
&
Strategizing for Negotiations Success John Duguay
Director of Human Resources
City of Wheaton, Illinois
jduguay@wheaton.il.us
Summary of Agreements
Local 150 – Operating Engineers
• Wages: 0%, 1%, 1.25%, 1.5%, 1.5%
• New Tier 2 – less vacation, less sick time,
• At Retirement - No “Severance”/sick pay out
• Cap on sick day accrual
• Draw down allowed vacation rollover
---------------
• Employees go with Union Insurance
Flat dollar annual increases = approx 6%
Summary of Agreements
Fraternal Order of Police
• Wages: 1.25%, 1.5%, 2%
• Health – increased contributions, deductibles
• Cap Sick day accrual allowed, limited payout
• New Tier 2 – No “Severance” pay
--------------
• Discipline – Officers may choose Arbitration
or Fire & Police Commission
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Keys to Getting a Good Deal
Serve Booze as they arrive (cheap stuff)
Threaten Layoffs
Tell them you “have pictures”
Turn down the thermostat…freeze them
Turn up the thermostat…make ‘em sweat
Serve them brownies with Ex-lax…
…and lock the restrooms…
Napoleon
Bonaparte -French Emperor
-Military Genius
-Short
“The word ‘Impossible’ is not
in my dictionary.”
Keys to Getting a Good Deal
(more appropriate)
Preparation
Planning
Execution
Know when to jump
Do what you say you’re gonna do
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Colin
Powell -Army General
-Chairman JCS
-Secretary of State
-Long-time smart guy
“There are no secrets to success. It is
the result of preparation, hard work
and learning from failure.”
Preparation
IPB = Intelligence Preparation of Battlefield
• Understand your foe
• Size of union bargaining team
• Their experience level
• Personalities on the union team
• Which Mgmt skills will be tapped…
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Robert E.
Lee -General, CSA
“I cannot trust a man who cannot
control others, to control himself.”
Preparation
Who’s the Commander (spokesperson)?
• Great verbal communication skills
• Not easily rattled - WWGLD
• Not someone the union hates
• Understands and can work w/ authority given
George
Patton -Army General
-WWII Tactician
-Tough Guy
“Never tell people how to do
things, tell them what to do and
they’ll surprise you with their
ingenuity.”
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Preparation
Meet to determine Goals & Priorities
• Elected Officials
• County, Village Administrator / Manager
• Department Head
• Human Resources
Desired end results
Preparation
Previous Battlefields (Grievances, etc.)
• From the current CBA
• From the previous CBA
• Solicit Supervisors
• Keep notes through the years on issues
• Opportunities for efficiencies
• Technology required changes
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Planning
Assign duties
• Spokesperson
• Minutes – what happened, to-do’s
• Research
Planning
Possible Priorities of Union
• “Big” union’s priorities
• Their legal team/lawyer’s priorities
• What “local” failed to get last time
Planning
Draft initial proposal
Set up Binder
Set up computer
Day of…..Set up meeting space
• Coffee?
• Seating arrangements
• Space / rooms for both sides
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Now…
…what ‘cha gonna do?
Mahatma
Gandhi -Man of Peace
“Anger and intolerance are the
enemies of correct understanding”
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Non-verbal Communication
Two eyes / Two ears
One mouth
Union Team’s expressions
• Frown or smile
• Rolling eyes
• Exhaling
• Head nodding
• Interest or Disinterest
Dwight
Eisenhower -General of the Army
-34th President of USA
-79 “Eisenhower” schools
“There is no victory at bargain basement prices.”
There’s more than one
way to skin a cat…
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Now the Real Work Begins…
Brainstorming or spit-balling
• Understand the given parameters
• No Stupid Idea
• Someone with an Outside View
Finance
Info Technology
Michael
Scott Boss Extraordinaire
-The Office
“Every success I’ve ever had
in life has come from my
ability to slowly and painfully
wear someone down.”
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Know When to Jump
Non-verbal behavior
Union gives up on some proposals
Animosity turns into cordial commo
• Hand shakes? Maybe even a smile?
• Deadline for Arbitration
• Everyone is tired
• Late in the Day
Very Little Movement Left
Winston
Churchill -British Prime Minister
-Cigar smoker
-Inventor of Victory sign
“Success is the ability to go from one failure to another without loss of enthusiasm.”
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Do what you say…
Neville
Chamberlain -1930s Prime Minister
-Famous last words…
“We’ve achieved peace for our
time…go get a nice quiet sleep”
…and say
what you’re gonna do
Negotiations start again after ratification
Build the trust
Force yourself to stay in touch w/ unit
Be willing to listen, open lines of commo
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How we doin’ …3 years later?
Local 150
• Cost of health insurance
• Lowered unfunded liabilities
• Set us up for other negotiations
• Lots of retirements
FOP
• Leverage for SGTs/LTs and FF Agreements
• Lowered unfunded liabilities
• ….now enter Metro Alliance of Police
Jimmy
Valvano -Coach NC State
-Motivational Speaker
“Don’t give up, don’t ever give up.”