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Creating Logistics Results

Warehouse Management Systems –Software for your internal logistics

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ProCesses effiCienCyreturn on investment

About Dematic

Dematic is a global leader providing an impressive range of intelligent logistics and materials handling solutions. With a global knowledge network of more than 4000 highly skilled logistics professionals, Dematic is able to provide its customers a unique perspective in world class materials handling solution design.

This means for you: Even in international projects, you only have one point of contact. Dematic takes into your logistics projects with overall responsibility for throughput and availability.

What you can expect of a WMS system

Dematic has a long tradition and comprehensive expertise in integrating logistics installations.

Core tasks

Your requirements for a WMS are closely connected with your general requirements for logistics: it is your aim that the accu-rate goods are provided at the right time, at the right location, in the right amount, in the right quality and at the right costs. All processes – from arrival to dispatch – have to be supported and optimised by the WMS. The WMS has to take over the coordination and provide an overview of the current warehouse situation – from manual to highly automated installations.

Borderless processes for the whole warehouse

The seamless integration of several sub-systems and precise tuning ensures an optimal cooperation – from controls up to the ERP system. The result of this approach is an exceedingly effective site, high process transparency and an economic operation.

The best combination of standards and custom solutions

The market knows highly standardised and customised ware-house management systems. In practice both variants have their own advantages. Dematic offers a smart combination of both approaches – a standardised software basis with ex-tensive configuration possibilities which can be extended or adapted by plug-ins. New components can be integrated by defined procedures as well.

High efficiency for transports and picking

A specialty of Dematic’s software solutions in the dynamic control of transports: decisions about transport routes and destinations are always made at the latest possible time and considering the recent warehouse situation. Thus you can use your mechatronics effectively and increase the productivity of your installation. Similar optimisation potentials are used for increasing picking efficiency and lowering costs.

Projects and implementation

Quality assured project management

A clearly structured implementation method with defined mile-stones and responsibilities allows safe, quick and high quality project management by Dematic. Our project managers are specially trained for these topics and always realise project according to approved procedures. Thorough reporting during the project provides greatest possible transparency.

Your first contact will be with our sales team. Then the imple-mentation team joins in and after commissioning, our service team is readily available. Therewith Dematic ensures that you are optimally cared for and serviced throughout the whole life cycle of the solution.

Integration expertise

Due to our long-time and continuous expertise with logistics projects, our engineers are very familiar with integrating busi-ness processes with our own software solutions and their in-tegration into superimposed host systems. Here Dematic has access to own tools and certified standard interfaces. We do not see ourselves as a pure software provider, but rather as a provider of integrated logistic concepts, and have appropriate products and knowledge available.

Tailored to particular needs

Dematic applies scalable software and hardware so we can of-fer a large scope of projects for various industries with varying complexity. An upfront detailed analysis of business processes is always the foundation for efficient and well fitting solutions.

Commissioning

Dematic provides commissioning in close cooperation with you and provides on-the-job training and coaching. A suc-cessful period of vocational adjustment is short according to experience, so that you can operate your installation yourself in a short time. The advanced support by Dematic allows you to gain a high productivity quickly.

Graphical user interface

Monitoring

Login screen

Dematic Multishuttle and Dematic WMS, an ideal combination

Variants: Static: Telescopic load extractor (fixed length & width) Belted: Belt conveyor load deck Flex: Telescopic load extractor; expands/contracts, accommo- dates a range of load sizes Single or double deep load storage density Optimised storage and retrieval strategies Sequencing strategies

Our focus: Your business processes

Core function of a WMS

The main task of a WMS is a wide-spread support all internal logistics processes. The WMS has to cross the borders be-tween various warehouse types, e. g. manual and automated warehouse areas and integrate all these areas, into a homoge-neous system. According to process quality requirements and throughput, employees receive technical assistance such as RF data terminals or voice terminals to improve working condi-tions and raise productivity and quality. These technological aids are mainly used in picking, but also for goods receipt, replenishment handling, transports and shipping/dispatch. Our software offers a wide support for that purpose.

Whenever standards limit efficiency

The universal use of standards is reasonable and recom-mended for certain processes. This applies especially to simple procedures e. g. in transport handling. Using stand-ards in complex procedures, however, can cause a com-plicated conversion with redundant process steps – which we can eliminate. The component based architecture of the Dematic software supports such adjustments via plug-ins which modify or expand the standard locally.

Perfect calibration with subordinate components

Besides manual warehouse areas which are equipped with Pick-by-Voice, Pick-by-Light or RF data transmission, the Dematic WMS particularly supports automated warehouse systems such as high bay warehouses, automated Miniloads, Dematic Multishuttles and pallet and tote conveyors.

Highlights such as multi-deep storage, handling of equip-ment with several load handling devices or the management of channel storage systems is supported as well. Necessary strategies are developed by teams of mechanicals, controls and IT specialists and guarantee a seamless integration, fast commissioning and high reliability.

Wide standard functionality

Our WMS holds all functions required by a sophisticated system. It supports man-to-good picking as well as goods-to-man picking typically required for automation. Storage and retrieval strategies such as FIFO, LIFO and FEFO are naturally supported as well as batch- and serial number management. Multi-client capability makes this system appropriate for all logistics providers. With the powerful interface mapping to the superimposed host, the greatest possible clarity and easy installation of this data connection is provided.

User-friendly operation concepts

A set of easy-to-use functions allows an intuitive, ergonomic, and efficient operation. Thus a simple adjustment of the user interface allows a customised setup of the work place solution. Screen forms and menu trees are adjustable such that always a clearly arranged working environment is created, showing all necessary information. Furthermore the online language online language switch allows each user to change to his favoured language and user interface at any time.

The Dematic Logistics Cockpit provides a quick overview of the main key performance indicators of your warehouse proces-ses, and helps you to quickly identify emerging problems. You save precious time for problem resolution and can reduce the impact significantly. With the Dematic Mobile App this informa-tion is also available on the move to Smartphones or Tablets.

Help texts in the online help can be customised easily, so that special procedures and process steps can be displayed di-rectly in the online help.

Dematic Logistics Cockpit on mobile devices

Perfect coordination with the lower-level components

Manual warehouses: Pick-by-Voice Pick-by-Light RF-terminals

Automated warehouses: Dematic Multishuttle Automatic Miniloads Pallet high bay warehouses Pallet and tote conveyors

Your benefits

Stock reduction

Via stock management you always know where your goods are located. From goods receipt to dispatch, you have full transparency and the ability to manage your goods. Thus you can reduce stock significantly and at the same time reduce capital commitment in your warehouse with simultaneously high ability to supply.

Increase of efficiency

Productivity increases due to improved planning and control of tasks and due to optimised processes. Depending on work-load all tasks are shared in an optimal way. Due to optimised processes, error rate is reduced and customer satisfaction is increased.

Optimisation of storage locations

Cross-docking and a multitude of integrated strategies help with storage location optimisation and reduce the amount of storing positions

Increase of throughput

Automate your picking, packing and dispatch and minimise your number of transports per order due to optimal process configuration possibilities. Your customers will be thankful for reduced delivery times.

Costs

Finally, purchasing a WMS is an investment which has to pay off for you. We always keep this in mind when designing a solution. We help you set up your business for the best and drive it in the right direction in the long run.

Dematic DC Director software

DC Director contains established best practices and industry procedures and includes a wide range of solution packages for split-case, full-case, mix-case picking and high bay applica-tions in various levels of complexity. The software includes nu-merous logistics innovations and features that were designed on basis of market requirements and business needs of our customers. Common IT standards as a part of a software de-velopment methodology with defined release cycles are used.

DC Director was developed on basis of an integrated enterprise architecture and is focused on enterprises that consider logisti-cal applications, processes and supporting technologies as a strategic factor to achieve their supply chain goals.

This globally developed product embodies the experience and best practices from all regional markets and industries in which Dematic operates as global player.

DC Director benefits

Increased warehouse efficiency

Implementation of best practices for business processes and warehousing

Comprehensive process and technology integration

Flexible, scalable, modular

Deployed and supported worldwide

Industries Food and beverage Chemical and pharmaceutical industry Manufacturing and electronics Wholesale and retail Spare parts supply

Solutions Efficiently combined automatic and

manual order processing Warehouse management and control Material flow control Connection to SAP LES via certified

LE-IDW interface Integration into various customer IT

landscapes Broad support of automation technology

and picking handling Software modernisation of existing

installations

Warehouse types Fully-automated warehouses Semi-automated warehouses Manual warehouses

Implemented projects

Dematic Services Added value from your lifecycle partner

After commissioning, Dematic offers comprehensive support for your system solution including hardware and software. On-demand 24-hour service is available all year long.

With the customer’s approval, support and monitoring of the software can be carried out via remote maintenance. This ser-vice can be offered at a reasonable price since travel expenses do not apply.

Maintenance Services

� Technical phone support 24/7, remote maintenance

� Diagnostic inspection and troubleshooting

� Software updates, system support

� Emergency services

� Supplemental resident support

� Consulting & training

Maintenance Based Services

� Handling of change requests

� Modernisation and upgrading

� Service consulting

Economic examination

Costs and benefits

For estimating costs and benefits it is important to consider certain criteria:

� Does the WMS improve the availability of your installation?

� Are the WMS investments secure?

� Are all optimisation possibilities used and how can the efficiency be measured?

� Does the WMS enable you to meet your customer’s requirements?

� Does the system allow you to reduce your goods in stock to a minimum without affecting your ability to supply?

Key Performance Indicators for management

IT systems for logistic installations continuously generate status information which is compressed to key data for de-vice efficiency and can be processed. Picking systems, for instance, constantly deliver data which can be used for calcu-lating degrees of processing. The Dematic software collects and compresses this system information and provides it for analysis. Real time data is of interest to operation, and key per-formance indicators, gathered and compressed over a longer period of time, are of interest to the management.

Installation availability and reliability

If you operate your installation day and night without inter-ruption like many of our customers, availability and reliability are essential to you. We are familiar with these requirements and know how to meet them. The Dematic software supports corresponding security concepts. Due to coordinated software and services we can assure very high installation availability.

Proven procedures and optimal use of resources

Dematic has much experiences in implementing logistics in-stallations, so that the most suitable procedures are used for the corresponding project. Since best practices always have to verify their capability it is assured that technical advances are implemented quickly. The systems are well balanced and use resources in an optimal way.

Investment protection

Dematic software is based upon an open software architecture which contains established standards and interfaces and is scalable. This simplifies later enhancements and changes. Your investments in IT are protected.

With our complete service and support packages, you can be sure to exhaust your investment at any time perfectly.

That means: to increase the operational time of your investment, minimise downtime and to have the security that you can always rely on your system - even if you need to operate at full capacity.

Dematic Services

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Dematic HeadquartersDematic Group S.à r.l.2-8, Avenue Charles de Gaulle1653 LuxembourgLuxembourgT +352 27 48 59-60 F +352 27 48 59-99press@dematic.com

Corporate Strategy & Development OfficeDematic Europe GmbHLyoner Str. 960528 Frankfurt / Main GermanyT +49 69 58 30 25 0F +49 69 58 30 25 150info@dematic.com

Customer Contacts Europa AustriaDematic Services GmbHHirschstettnerstr. 19-21 / Z 2011220 ViennaAustriaT +43 1 205 522-0F +43 1 205 522-999info.at@dematic.com

Baltic StatesDematic KaunasRaudondvario Pl. 10747186 KaunasLithuaniaT +370 37 328410F +370 37 328409info.lt@dematic.com

BeneluxDematic Services GmbH Europalaan 4c5232 BC Den BoschNetherlandsT +31 736 460-460F +31 736 460-469info.nl@dematic.com

Denmark & ScandinaviaDematic ScandinaviaSkottenborg 12-148800 ViborgDenmark T +45 8669 9796F +45 8725 5152info.dk@dematic.com

FranceDematic S.A.S.6, Avenue Gutenberg77600 Bussy Saint GeorgesFranceT +33 1 64 76 45-00F +33 1 64 76 45-99info.fr@dematic.com

GermanyDematic GmbHCarl-Legien-Str. 1563073 Offenbach / MainGermanyT +49 69 8903-0F +49 69 8903-1299anfrage@dematic.com

ItalyDematic S.r.l.Via Firenze 1120063 Cernusco sul Naviglio (MI)Italy T +39 02 92 90 54-1F +39 02 92 90 54-902info.it@dematic.com

Eastern & South East EuropeDematic GmbHMicurinova 36/121000 Novi Sad Serbia T +381 21 530422F +381 21 530422info.see@dematic.com

Russia / GUSDematic GmbHRussian Representative Officeul. Bakhrushina 32/1115054 MoscowRussiaM +7 926 2718 598info.ru@dematic.com

SwitzerlandDematic SchweizBirmensdorfer Str. 878902 UrdorfSwitzerland T +41 43 455 60 60F +41 43 455 60 70info.ch@dematic.com

Spain & PortugalDematic Logistic Systems S.A.Alemania, 2-428820 Coslada, Madrid SpainT +34 91 205-7700F +34 91 205-7910info.es@dematic.com

United Kingdom & IrelandDematic LtdBeaumont Road Banbury, Oxon OX16 1QZ United KingdomT +44 1295 274 600F +44 1295 274 808info.uk@dematic.com

TurkeyIzmirli Mühendislik LojistikDanısmanlık Denetim ve ProjeSan. Tic. Ltd. Sti.Çavusoglu Mah. Sanayi CaddesiSade Sanayi Sitesi B-Blok No:834873 Kartal-Istanbul, Turkey T +90 216 374 8666M +90 532 724 4833info.tr@dematic.com

South AmericaBrazilDematic Sist. Equip. Mov. Mat. Ltda. Av. Embaixador Macedo Soares, 107354º Andar - Vila Anastácio São Paulo05035-000 - Brazil T +55 11 3627-3100F +55 11 3627-3101info.br@dematic.com

North AmericaUnited StatesDematic Corp.507, Plymouth Avenue NEGrand Rapids, Michigan 49505USAT +1 877 725-7500F +1 616 913-7701usinfo@dematic.com

Dematic New Berlin2855 S. James DriveNew Berlin, WI 53151USAT +1 262 860-7000F +1 262 860-7010usinfo@dematic.com

CanadaDematic Limited6711 Mississauga Road, L5N 2W3 Mississauga-ONCanada T +1 877 567-7300F +1 905 363-6969 usinfo@dematic.com

Asia PacificAustraliaDematic Pty Ltd24 Narabang WayBelrose NSW 2085AustraliaT +61 2 9486-5555F +61 2 9486-5511info.anz@dematic.com

ChinaDematic ShanghaiFloor 18, No. 763 Meng Zi RoadXinfugang Center200023 ShanghaiT +86 21 6086 2999infochina@dematic.com

KoreaDematic KoreaS05, 9th Floor, Garden5 TOOL292 Moonjung-Dong, Songpa-GuSeoul, Korea 138-962T +82 2 6925 4763info.asia@dematic.com

MalaysiaDematic Malaysia Sdn. Bhd.12-03A, Level 12, Plaza MasalamJalan Tengku Ampuan Zabedah 9/E Section 9, 40100 Shah Alam Selangor, Darul Ehsan, MalaysiaT +60 3 5512 2688F +60 3 5511 2688info.asia@dematic.com

New ZealandDematic Pty LtdEastside - Building 7, 15 Accent DrEast Tamaki, AucklandNew ZealandT +64 9 273 0052F +61 9 273 0064info.anz@dematic.com

SingaporeDematic S.E.A. Pte Ltd10 Eunos Road 8#09-01A Singapore Post CentreSingapore 408600T +65 6398 3980F +65 6398 3999info.asia@dematic.com

Additional ContactsFor more local offices, service locations and partners in Finland, Israel, Poland and South Africa, please refer to our homepage www.dematic.com/europe