VPVI- 31:Underutilized is underwhelming –from the mind of a millennial

Hanna Naquin, SEMS, Inc.

UNDERUTILIZEDUNDERWHELMING

FROM THE MIND OF A MILLENIAL

HANNA NAQUINMARKETING AT SEMS, INC.

Young mom, married for 6 years

2 Kids – Hayes & Hallie <3

Cheerleader for LSU

Upbeat

Can-do attitude

Millennial

THE PLAN

01ABOUT ME

Positions

Inspiration

02DEFINITIONSBaby Boomers

Gen X

Millennials

03GENERATIONS

Stereotypes

Key Motivations

Appreciation

06GETTING THEREWhat have we

done and

where have

we gotten

05COLLABORATIONCommunication

gaps and finding

bridges

04GOALSOur Organization

Evaluating Ideas

POSITIONS HELD

INTERNSHIP

I’ll do anything you need

me to do!

HUMAN

RESOURCESEmployment process,

benefits, 401k, etc.

SALES

Stirring up new business

MARKETING

Strategic planning for

current and future business

LEFTOVERS!

DOT, Technology, etc.

01

02

03

04

05

HOW I GOT HERE TODAY

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HUMAN RESOURCES SALES MARKETING LEFTOVERS

EMPLOYEE INFO

NEW EMPLOYEES

TRAINING

CONTACTS

OPPORTUNITIES

FOLLOW UP

PROSPECTS

ACQUISITION COST

RETURN (ROI)

TRUCKS (DOT)

PROPOSALS

SATELLITE OFFICES

ACCOUNTING PROGRAM ONE SYSTEM

YES, WE KNOW

IT’S POWERFUL

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WE ONLY

USE 5%

WHY, AND HOW DO WE

GET MORE OUT OF IT?

1945

TRADITIONALISTS

BORN: 1945 AND BEFORE

1965

BABY BOOMERS

BORN: 1946 TO 1964

1980

GENERATION X

BORN: 1965 TO 1976

1995

MILLENIALS

BORN: 1977 TO 1995

2019

GENERATION Z

BORN: 1996 TO PRESENT

GENERATIONAL TIMELINE

I N F O G R A P H I C S

09%TRADITIONALISTS

24%BABY BOOMERS

14%GENERATION X

26%MILLENIALS

27%GENERATION Z

100%TOTAL

SO HOW DOES THIS EFFECT THE

WORKPLACE?

MTAKING OVER BABY

BOOMERS’ JOBS

XNOT SURE WHERE

THEY FIT IN

BBTIRED OF LEARNING

NEW THINGS

BABY BOOMERS

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Believe information is key

Preparing for retirement

Experienced, loyal, ethical

GENERATION X

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Believe relationships are key

Not enough of them

Not sure where they stand and

don’t like questioning the norm

MILLENIAL STEREOTYPESENTITLED

LAZY

CONNECTED

INEXPERIENCED

INNOVATIVE

LACK LOYALTY

INSPIRED

DREAMER

COLLABORATIVE

UNMOTIVATED

SOCIAL

UNPRODUCTIVE

ENTHUSIASTIC

PASSIONATE

AGGRESSIVE

ENTREPRENURIAL

IMPULSIVE

EMPOWERED

SELF ABSORBED

EDUCATED

PERSISTENT

IMPATIENT

SPOILED

RESOURCEFUL

MILLENIAL STEREOTYPESENTITLED

LAZY

CONNECTED

INEXPERIENCED

INNOVATIVE

LACK LOYALTY

INSPIRED

DREAMER

COLLABORATIVE

UNMOTIVATED

SOCIAL

UNPRODUCTIVE

ENTHUSIASTIC

PASSIONATE

AGGRESSIVE

ENTREPRENURIAL

IMPULSIVE

EMPOWERED

SELF ABSORBED

EDUCATED

PERSISTENT

IMPATIENT

SPOILED

RESOURCEFUL

MILLENIALS

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Believe innovation is key

Educated for a nonexistent

workplace

Bold and don’t mind

questioning the status quo

HOW CAN WE USE THIS

INFORMATION IN THE WORKPLACE?

MGENERATE IDEAS

AND GET THEM OUT

TO THE WORLD

XCAN HELP

CONNECT THE

GENERATIONS

BBHAVE THE

INFORMATION AND

POWER TO CHANGE

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RESOURCE MANAGEMENT

CLIENTS & CONTACTS

PROJECT LIFECYCLE

BUDGET VS ACTUAL

REMINDERS AND FOLLOW UP

ACCOUNTING

MARKETING

BENEFITS & PERFORMANCE

PROPOSALS

INDIVIDUALLY

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GENERATED A FEW IDEAS THAT WOULD

IMPACT ME. DIFFICULT TO EVEN

INTRODUCE IDEAS FOR OTHERS.

M

YOUNG PROFESSIONALS GROUP

“SNOWFLAKES”

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M M M M

M M M

GENERATED A MANY GREAT IDEAS THAT AFFECTED THE ENTIRE

COMPANY – MORE VOCAL, BUT NO IMPACT FOR CHANGE

ACTION ITEMS

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M M

BB X X

ORGANIZED AND GENERATED IDEAS. ATTEMPTED TO SEPARATE

DUTIES AND LACKED FOLLOW UP.

TECHNOLOGY COMMITTEE

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BB X X X

M M M

SLOWLY MAKING AN IMPACT, HOWEVER, COMMUNICATION IS

STILL STRUGGLING.

10/31/2019 23

EMOTIONAL ROLLERCOASTER

M

M

M

M X X

M

X

X

X

X

X

M M

M

XM

BBBB

MBB M X

M

O U R C L I E N T

Digital

SignsMulti-Office

Communication

Tech

TuesdayMini training for

new technology

Email &

MemosTraditional

Strategies

CallsConference and

one on one

communication

10/31/2019 26

THE

PROCESSTRY BEGINNING WITH THIS PROCESS. IT MAY SEEM LIKE

“MEETINGS ABOUT MEETINGS” BUT IT MAY ACTUALLY BE

A SHORTCUT TO CONQUERING GOALS!

Exploration and Discovery01

Strategically Identify

Objectives Chronologically

02

Gain Key Insight and

Membership04Introduce, Explain,

Train, Implement 05

Apply Fundamental

Knowledge

03Enjoy Successes

(even the smallest)

06