Volunteer Retention Using Volunteer RecruitmentMEGAN HOVER, JACKSON COUNTY CASA PROGRAM MANAGER

KARRIE DUKE, JACKSON COUNTY CASA DIRECTOR OF VOLUNTEER PROGRAMS

The Continuous Cycle

Retain

Regroup

Recruit

What happens after a volunteer completes training?

Retention• We want them to finish their first case.• We want them to take another case.

• We want them to be promoting CASA within their social circles.

What does it take to retain?

Access to CASA staff and other volunteersUpdates from CASA staff and volunteersGet them into your office

Retention naturally leads to Recruitment

Track volunteer sourcesCurrent volunteers are already recruiting for you?If not, why?

Regroup with staff

Meet with staff after training to discuss what worked.Develop new ideas for next time.How can other supporters help out?

How to make current volunteers happy

NewslettersBirthday, Holiday, and Program Anniversary cardsMentor ProgramIn-Services

Volunteer Recruitment at Appreciation Events

Happy Hours and formal eventsEncourage Volunteers to bring a guestGive awards and recognitionNotify employers and families

Volunteer Recruitment at Speaking EngagementsEmpower volunteers to identify opportunities in community to recruit volunteers United Way events Lunch and Learns at businesses School Volunteer Fairs

Encourage volunteers to take the lead during these recruitment events

Encourage volunteers to host recruitment events

Encourage participation at fundraising events

Planning committeesAttendingVolunteering

Other Suggestions for Recruitment•Volunteer Orientations

•Volunteer Meet and Greets

•Referral Raffle

•Emergency Assistance through Social Media

•Holiday Gift Project through Contact and Social Media

•Anything else?

Use Volunteer Talents and Skills

MarketingSocial MediaPublic RelationsQuality ControlHuman Resources Grant Writing

Don’t Reinvent the Wheel

Continue to think outside the box

Thank You. Megan Hover

mhover@jacksoncountycasa-mo.org

816.984.8217

Karrie Duke

kduke@jacksoncountycasa-mo.org

816.984.8204

www.jacksoncountycasa-mo.org