Post on 04-Dec-2014
description
Engaging Management of Virtual Project Teams
Lars Sudmannmail@lars-sudmann.com@LarsSudmann
More than 100 million people work in remote teams
Source: Manpower
www.flickr.com/seabamirum/
Flickr/thms.nl
Virtual teams can outperform co-located teams
Source: Siebdrat, Hoegl, Ernst 2009
…but…
…but…
How does it
feel to work like this?
Like this?
Flickr/jerrybunkers
Or more like this?
90% of virtual team members complain about insufficient possibility to build relationships and trust*
*Source: e.g. RW3 study reporthttp://rw-3.com/VTSReportv7.pdf
Foundations
‘Remote Mindset’
‘Technology in place’
Issues to make it work
Tech overload
Under-utilized
Full virtual power
Audiences
1
1: Virtual Management
2: Virtual Meetings
# 1 Proactive
Interaction
Virtual Coffees
#2Reflect on Your Virtual Image
“Alright, let me send this email”
“Now the phone call…”
“I will just update the micro-blog of the
company”
“Let’s do a video conference with my new
team”
“Ok…that is done…work went well today”
“He was typing all the time while on the phone
– he does not care!”
“’Do that!’ as email text
How rude of him!”
“Did you see that funny picture in the background? Was he
in his kid’s room?”
“How banal - here surely is somebody who cannot blog… and even spelling
mistakes….hahaha”
E-Mail Phone
Video Blog
…
Johari-Window for a Virtual Image check
Blind Spots
Known to others
Not known to others
Known to self
Not known to self
Johari-Window in Virtual Interaction
Based on: Luft / Ingham "The Johari window”
#3Over-share with
your team
Share the way you work
Regularly share tips on optimal
use of technology
#4Performance Management
“Wow, what a week”
“The full re-work of the model is done”
“Then I also developed the training program for all
employees”
“Then the coordination and execution of the meeting here on site”
“Argue”
“Argue…”
“Argue”
“Not to mention the site team building event
that I organized”
“Now the last thing for the week – my call with my
boss”
“Boy, it’s busy here…”
“…I didn’t hear from you all week, I wish I had also such a calm job!”
…
#5Do virtual
teambuilding
Teambuilding
Games
Insights
Getting to know
Fun
Play
Non-workHuman
Relax
Work/LifeStoriesbond
Piano Drum
Violin Flute
1 Virtual Management
#1 Proactive Interaction
#2 Virtual Image
#3 Over-Share
#4 Performance & Exposure
#5 Virtual Teambuilding
1: Virtual Management
2: Virtual Meetings
Google Powerpoint Karaoke
Foundation
Do you remember your last phone conference?
Mute all
Foundation
Know Your Technology by Heart
#1Over-Visualize
Topic Time Who? Next Step Until when?
#2Make Mini-Movies
TV
Change
Change
#3Speak like a
Radio DJ
Radio
#4Interact
0 5 10 15 20 25 30 35 40
Who cares?
No
Yes
#5Co-Create
Advantages Disadvantages
Best practices No No’s
Work from home
24/7 project work in global teams
Communication issues
Not so personal
Proactive reaching outInteractive
meetings
Making assumptions in emails
Expecting that ‘they will notice it’
1 Virtual Management
2 Virtual Meetings
#1 Proactive Interaction
#2 Virtual Image
#3 Over-Share
#4 Performance & Exposure
#5 Virtual Teambuilding
#1 Over-Visualize
#2 Make Mini-Movies
#3 Radio-DJ
#4 Interact
#5 Co-Create
Happy Birthday Robert
Engaging Management of Virtual Project Teams
Lars Sudmannmail@lars-sudmann.com@LarsSudmann