Vendor due diligence

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Vendor Due Diligence

Supervisory Committee and Director’s Conference

January 2013

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September 15, 2011Walking back from lunch at the

Lake Calhoun Beach Club

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Target Field

The summer we do not tell anyone about.

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AGENDA• Ripped from the Headlines – Important not only

because the regulators say so.

• Responsibility

• Vendor Due Diligence – General Requirements

• Vendor Due Diligence – Specific Areas

• The Top Five

• Forms and Guidance

• Credit Union and Member Benefits

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WHAT IS A VENDOR?

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What is a Vendor?

• IT

• Internet Provider

• Indirect Lending

• Application Provider

• Third Party Contractors

• Social Media – Facebook, LinkedIn, etc.

• Accounting and Legal firms

• Maintenance firms

• Cloud Computing - GMail

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Responsibility

• NCUA Part 715.3 General Responsibilities of the Supervisory Committee

• Supervisory Letter 07-01 October 2007

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NCUA Part 715.3

• (a)(2) Establish practices and procedures sufficient to safeguard members' assets.

• (b)(4) Policies and control procedures are sufficient to safeguard against error, conflict of interest, self-dealing and fraud.

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Supervisory Letter 07-01

• Credit unions must complete the due diligence necessary to ensure the risks undertaken in a third party relationship are acceptable in relation to their risk profile and safety and soundness requirements.

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Supervisory Letter 07-01

• What is your risk profile?

• What are your safety and soundness requirements?

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Supervisory Letter

• Risk Assessment and Planning Risks and benefits of outsourcing vs. internal operation

• Financial Projections

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Supervisory Letter

• Due Diligence Background check

Business plan/model

Cash Flows

Financial and Operational Control Review

Contract and Legal Review

Accounting Considerations

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Supervisory Letter

• Risk Measurement, Monitoring and Control of Third Party Relationships Policies and Procedures

Risk Measuring and Monitoring

Control System and Reporting

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Top Five• IT

• Indirect Lending

• Mortgage

• Cloud Computing Platform Products, Social Media, etc.

• Loan Participations

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Top Five

• IT

• NCUA Exam Guide – Information Systems and Technology

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Top Five

• Indirect Lending

• Letter to Credit Unions 10 – CU - 15

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Top Five

• Mortgage

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Top Five

• Cloud Computing

• FFIEC Cloud Computing Statement http://ithandbook.ffiec.gov/media/153119/06-28-12_-

_external_cloud_computing_-_public_statement.pdf

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Top Five

• Loan Participations

• Letter to Credit Unions 08 – CU – 26 Supervisory Letter Attached to Letter

Examiner Guide Attached to Letter

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GUIDANCE

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Guidance

• Letter to Credit Unions 01 – CU – 20

• Letter to Credit Unions 07 – CU - 13

• Letter to Credit Unions 10 – CU – 26

• Examiner’s Guide – Information Systems and Technology http://www.ncua.gov/Legal/GuidesEtc/

ExaminerGuide/Chapter06.pdf

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Checklist for Management

• Request a list of vendors that the credit union has today.

• Request a statement on the due diligence performed today on vendors.

• Compare against what you have learned here.

• Do the policies and procedures need to be updated?

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Checklist for Management

• Alert all areas of the credit union you require a report on any new vendors

• Prepare a list of questions for the report: Vendor Name

Vendor function

Due Diligence performed

Issues in due diligence assessment

Recommendation

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The Future

• FinCEN ANPR on enhanced Customer Due Diligence (CDD) – March 2012

• Do we think this is the last we will hear of Vendor Due Diligence??

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Questions??

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Resources

• IT Due Diligence Guide – Checklist

• FFIEC IT Handbook and Guidelines

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THANK YOU

• Gary Hess

• President, RTE Financial Services

• 1-320-260-0135

• Gary.hess@rtefs.com

• www.rtefs.com