Using Social Media SafelyDO’S AND DON’TS FOR WORKERSANDY DIAMENT

Outline• Scope of Social Networking• Social Networking at work• Social Networking for life• Cybersecurity – protecting your identity

Is this your workplace?• IT Crowd FriendFace 1 Video• https://www.youtube.com/watch?v=j4o2PDwKdcA (offline version)

Scope of Social Networking

Discussion – what’s your social media?• In small groups what do you use?• List all the social media you are signed up for• Included anything you do online that you consider social.• If you’re not sure if it’s social, write it down

◦ If it’s got a profile where people can see your photo – it’s a kind of social media

◦ If you can express some kind of opinion – it’s a kind of social media◦ If you got really annoyed when he or she wrote ‘that’ about you, it’s social

media

What’s your social media?• Facebook• Twitter• Instagram• Pinterest• Whatsapp• Snapchat• Google+• LinkedIn• Youtube

• Blogs

• Myspace – still there

• Bedo – sort of there

• Friends Reunited – Gone

• Dating sites

• Anything you can leave comments

• Anything with a forum

• Anything you can add comments

I asked… What’s your social media• I nearly asked

◦ What’s your poison?

• What do you say to that?

Getting stated with Social Media• Get a phone / tablet / phablet / device• Probably going to be an Apple iDevice / Android• Might be Windows• Download your apps – Google Play or Apple AppStore• Make your accounts

◦ Cool name◦ Photo for your profile – you never grow old on the internet◦ Check your privacy

And it’s ready to roll

Facebook suggestion• Facebook app eats batteries on iPhones/iPads/Android• Search for Metal on AppStore / Google Play• Free alternative and uses a lot less power

Social Networking at work

Your workspace• Office• Home• Customer facing• Workshop• Out and about• Ward• Classroom

• What are you allowed to do?◦ Mobile Phones out or away◦ Social networking allowed/limited/banned?

Social networking for work• Promotion of events/services• Recruitment• Communication with clients and stakeholders• News and emergencies• Internal

◦ Noticeboards◦ Forums◦ Instant Messaging◦ Private Social Network (Yammer)

• Social Exclusion•

2 questions for you to discuss• What are the benefits of using personal social

media at work?

• What are the downsides of using personal social media at work?

Social networking issues at work• Plenty of topics to choose from

◦ Access to devices/social networking at work◦ Time management / Interference with productivity◦ Recruitment – screening candidates◦ Privacy◦ Policies◦ Bullying and discrimination – victim may not be aware◦ Defamation◦ Discussing the company◦ NSFW◦

Linkedin – professional networking• Who’s on it?• Is it up to date?• How have you benefited from it

Policy and training• Acceptable use policy• Do you feel trained?• What is your company policy on:

◦ Strength of password◦ Leaving machine logged in◦ Use of work laptops/devices◦ Using home computer for work

◦ Deleting data◦ Encrypting data

◦ Use of USB sticks (phones etc)◦ Personal use of organisation equipment◦ Keeping emails

Social Networking for life

Who are you friends?• Real Friends? • Old school friends• Acquaintances?• Friends of friends?• Colleagues?• Bosses?• Clients?• People you’ve never met?

How do you appear on social media?• Anyone like to give me a portrait of how the kinds of things they

post?• And the kinds of things they self edit?

Would you get a promotionIf your boss could see your profile?

Facebook privacy

Deleting your account• Nothing ever goes• Facebook – keep data after you stop using• Snapchat

◦ ‘Deleted’ 10 seconds after viewing◦ ‘Deleted’ means hidden on your phone and on their servers (as of 2013)

Welcome to the InternetYour data never leaves

Admiral Firstcarquote• For young drivers – scheme to reduce insurance based on Facebook history• Good risk

◦ Conscientious◦ Well organised◦ Well written – short, concise sentences

• Poor risk◦ More spontaneous◦ Overconfident◦ EXCLAMATION MARKS!!!!

• Pulled by Facebook

Tips• Write your posts carefully

◦ Will someone get the joke?◦ Will they keep returning to it?

• Do you need an anonymous account?◦ BTL – Below the Line – Comments (e.g. Newspapers)◦ Discussion Forums◦ Negative feedback◦ Twitter

• If you offend a stranger on the web, do you want them to know where you live?

Cybersecurity

Passwords• Strong passwords (work policy?)• Changing• Remembering lots of passwords

◦ How many?◦ All different?◦ Written down?◦ App solutions – Password managers with strong master password

• Sharing passwords◦ Employer policy◦ Computer Misuse Act

• https://howsecureismypassword.net/ [Subject to internet access]

Example password secure things

Most common passwords• http://www.passwordrandom.com/most-p

opular-passwords

Social Engineering• Tricking you into giving information away• Phishing – emails looking for bank logins• Phone calls

◦ Bank transfers◦ Sarah Palin email access◦ We’re from Microsoft - your computer has a virus….

• Typing your password into a webpage on your trainer’s computer

We’re from Microsoft – you have a virus• My son got this message 2 weeks ago• He had the sense to phone me to ask for advice • No! No! No! No! No!

◦ Me and the new kitchen sink were not getting along

• If they say Press Windows key – R◦ Hang up

Protecting mobile devices• Password / Pin / Pattern• Biometrics

◦ Eye scan◦ Finger print

• What are the consequences of losing your phone• Track your phone

Android Device Manager

iCloud Locate your Device

Backing up• What happens if your computer or device disappears or dies?• Syncing

◦ Contacts/emails/calendar ◦ Files & photos (iCloud / Google drive / Dropbox / Onedrive)◦ Hard disk backup / Hard disk image

• But if it’s synced to the cloud, is there anything you don’t want a hacker to see

Wifi• Secure Network – WPA2 – at home

◦ You need a password to connect, normally enter once◦ It’s probably written under the router◦ Your data is protected - encrypted

• Public networks◦ Open Network – your data can be intercepted◦ May need to make an account◦ Closed Network – You need a password

Do’s and Don’ts• Write on stickie notes

◦ Do’s◦ Don’ts

• based on what I have said

• Slides at http://www.slideshare.net/andydiament • Contact – andy.diament@gmail.com • Search for Andy Diament on at linkedin.com • Facebook – http://facebook.com/PoppyAndPals• ACAS advice

http://www.acas.org.uk/index.aspx?articleid=3375

Any questions?Don’t forget your 5 a day!• IT Crowd Friendface 2 video• https://www.youtube.com/watch?v=z8xbgdw9uvY (Offline version)