Users Council, April 10, 2009

Leslie Wolf & Lena Zentall, Project Managers, Bibliographic Services

Bibliographic Services

Bibliographic ServicesWhat does Bibliographic Services do? Discovery and delivery Provide instant access to content in the

libraries of 10 UC campuses Key services:

• Melvyl: Union catalog• Request: Interlibrary loan and document

delivery service• UC e-links: Access to electronic content• Pilot projects and next gen tools

Next Gen Melvyl: WorldCat Local

Next Gen Melvyl: WorldCat Local Major project to replace current union catalog –

Melvyl - with a UC version of WorldCat Local

Partnering with OCLC to develop academic version that meets needs of our user

OCLC’s extensive database provides services and content beyond that of a standard catalog

Shared user base with libraries outside of UC

WorldCat Local brings us “the world”

Next Gen Melvyl: WorldCat Local Continuous improvement

50+ significant enhancements so far – OCLC is listening!

• Search for articles within journals

• “Return to Search Results” link from the detailed record – easier navigation

• WorldCat Local tutorials

• New sorting option: “Relevance only”

• Tools for series and editions

Next Gen Melvyl: WorldCat Local

Upcoming Enhancements in April

Completely redesigned detailed record will give us

• Better electronic access to materials

• Improved print and email capability

• Easier copy and paste for citations or lists

• Logical groupings of similar services

Next Gen Melvyl: WorldCat Local

When will we launch?

The latest information from OCLC says we will not be releasing WorldCat Local before Fall 2009

We are closely monitoring progress

We’ll share information as we receive it

Next Gen Melvyl: WorldCat Local What is UC doing to ensure success?

• Detailed project plans by the Implementation Team to ensure UC is ready

• Communication planning

• Campus preparation for reclamations, training, etc.

• Continuous testing and monitoring

• Strong partnership with OCLC: UC is “at the table” and helping to shape future developments

Next Gen Melvyl: WorldCat Local

What will happen to current Melvyl?

“Belts and suspenders” – we’ll keep Melvyl running until WorldCat Local has passed agreed-upon criteria.

• Only then would we decommission it

We will communicate our timeline clearly, with plenty of advanced notice

Melvyl: Current Version

Status quo – maintenance but no new development

Team is currently working to integrate UC Berkeley’s new OPAC

Request

Request: ILL and document delivery Request has two pieces

1. UC proprietary product – “Request”

2. OCLC’s VDX software hosted at CDL

UC Request• Interactive interface gives user immediate

feedback

• Leverages our investment in UC-eLinks - users can get electronic content in the same session

• Worked hard to remove roadblocks for a seamless user experience

Request

What’s new for Request?• Working hard behind the scenes

towards a seamless transition from Melvyl to WCL

• Request button will work the same way - it just gets holdings and availability from WCL instead of Melvyl

Request/VDX Software product for Interlibrary loan and

digital document delivery

We are actively working on enhancing our reporting capability so campuses can run their own reports on demand and export the data

• One of our highest priority development items for 2009

Upcoming enhancements• Secure electronic document delivery - waiting for

vendor release

UC-eLinks

A year in the life of a button

UC-eLinks: Behind the Buttonhttp://ucelinks.cdlib.org:8888/sfx_local?sid=FirstSearch%3AWorldCat&genre=book&isbn=9781575666518&title=The+after+house&date=2001&aulast=Rinehart&aufirst=Mary&auinitm=Roberts&id=doi%3A&pid=%3Caccession+number%3E45900204%3C%2Faccession+number%3E%3Cfssessid%3Efsapp8-38245-fss17fsb-buuc63%3C%2Ffssessid%3E&url_ver=Z39.88-2004&rfr_id=info%3Asid%2Ffirstsearch.oclc.org%3AWorldCat&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&req_dat=%3Csessionid%3Efsapp8-38245-fss17fsb-buuc63%3C%2Fsessionid%3E&rfe_dat=%3Caccessionnumber%3E45900204%3C%2Faccessionnumber%3E&rft_id=info%3Aoclcnum%2F45900204&rft_id=urn%3AISBN%3A9781575666518&rft.aulast=Rinehart&rft.aufirst=Mary&rft.auinitm=Roberts&rft.btitle=The+after+house&rft.date=2001&rft.isbn=9781575666518&rft.place=New+York++%3BMaidstone&rft.pub=Kensington+%3B%3BAmalgamated+Book+Services&rft.genre=book

UC-eLinks: working hard

Most heavily used service…and GROWING

2 million (2,032,295) uses during the first 10 weeks of 2009 (Jan 4 - Mar 14, 2009)

High use day: 45,731 uses in a single day on March 9, 2009 up from 35,623 on Feb. 25, 2008

What’s working against us?

UC-eLinks: Changing Landscape

Trends & Issues: Technical• Web products change rapidly• Access problems on the rise • Publishing industry in flux

UC-eLinks: Changing Landscape

Trends & Issues: Perceptions/Behavior• Shifts in scholarly research workflow • Anything “good” will be online • Preference for PDFs • Trust• Interaction flow/too many options • Language• Spawning new windows continues to annoy

users

What’s working for us?

UC-eLinks: Changing Landscape

Continual improvement strategies• Assessment• Feedback• Testing

UC-eLinks: Poised to innovate

Complementary perspectives on the team• Experienced librarians and• Next generation librarians

UC-eLinks: Brand recognition

UC-eLinks: in the user’s flow

Google Scholar, a source since 2005 Increasing usage over time Distributed model In the Top 10 sources licensed resources still most

popular: PubMed, Web of Science, PsycInfo

UC-eLinks: New “targets”Google Books

UC-eLinks: New “targets”Springer Link Books

UC-eLinks: New “targets”eScholarship Journals

UC-eLinks: UI Improvements

UC-eLinks: Upcoming

Integration with Serials Solutions ERMS

Integration with WCL Strategic planning for future UI

enhancements

Questions? Contact us

Lena.Zentall@ucop.edu Leslie.Wolf@ucop.edu