Francisca M Rojas @urbanfran francisca_rojas@hks.harvard.edu Transparency Policy Project !@sunshinepolicy !www.transparencypolicy.net Harvard Kennedy School September 22, 2011

1.  Ann Arbor, MI 2.  Arvada, CO 3.  Atlanta 4.  Baltimore 5.  Boston 6.  Chicago 7.  Portland, OR 8.  San Francisco 9.  Seattle, WA 10.  Washington DC

http://www.data.gov/opendatasites

by the.leafmaker on flickr

by Fernando Stankuns on flickr

ACTION CYCLE

DISCLOSER’S INFORMATION GTFS files – real time feeds

USER’S PERCEPTIONS hey, I can use this information

ACTION CYCLE

USER’S ACTIONS/BEHAVIOR do I take the bus or a taxi?

by sashafatcat on flickr

DISCLOSER’S INFORMATION GTFS files – real time feeds

USER’S PERCEPTIONS hey, I can use this information

ACTION CYCLE

DISCLOSER’S PERCEPTION agencies observe changed behavior

DISCLOSER’S RESPONSE Agencies alter practices (improve service?)

USER’S ACTIONS/BEHAVIOR do I take the bus or a taxi?

DISCLOSER’S INFORMATION GTFS files – real time feeds

USER’S PERCEPTIONS hey, I can use this information

ACTION CYCLE

DISCLOSER’S PERCEPTION agencies observe changed behavior

DISCLOSER’S RESPONSE Agencies alter practices (improve service?)

USER’S ACTIONS/BEHAVIOR do I take the bus or a taxi?

DISCLOSER’S INFORMATION GTFS files – real time feeds

USER’S PERCEPTIONS hey, I can use this information

DATA DISCLOSERS public agency or private party

INFORMATION INTERMEDIARIES individual developers or groups with tech capacity

END USERS Individual citizens or user groups

PDX

BOS

WDC

NYC

CHI

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http://howfuckedisthet.com/orange/

> Opening data to customers has been a challenge

> Pressure on agencies to make transit data public

Diffusion stage INNOVATOR EARLY MAJORITY

LAGGARD

Agency PDX BOS

CHI WDC NYC

Champion? within the agency

techie constituencies

agency leadership

by Josh Robin and Chris Dempsey, MassDOT. 4.20.2010

> Open data strategy benefits riders and agencies

> Software developers as information intermediaries

by sashafatcat on flickr

> Effect on users?

•  How to make this third-party developer model sustainable?

•  What other information is embedded in our everyday decision-making about how we use the city?

•  How can open data be used to move from transparency to accountability for improving public services?

Francisca M Rojas @urbanfran francisca_rojas@hks.harvard.edu Transparency Policy Project !@sunshinepolicy !www.transparencypolicy.net Harvard Kennedy School September 22, 2011