University of Southampton Professor Helen Simons DeGEVAL ......Creative Evaluation Professor Helen...

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Towards Professionalization of Evaluation: Voluntary Evaluator Peer Review: Is this the Road to Travel?

Zurich 11th September 2014EvaluationConference

DeGEVAL/SEVAL

Professor Helen SimonsUniversity of Southampton

© Helen Simons 2014

Structure

Hallmarks of a profession – are we there? Competencies and Capabilities Scope of UKES Capabilities framework Voluntary Evaluator Peer Review (VEPR) Eval/Partners Initiative: survey & workshop Issues arising Reflections on which road to take.

© Helen Simons 2014

Hallmarks of a Profession 1

Purpose -public service to societySpecific body of knowledge Agreed activities as part of professionProfessional society - to further aims

and sanction bad practiceGuidelines, standards and ethical code

to uphold practice in the field

© Helen Simons 2014

Hallmarks of a Profession 2

Training to perform agreed activities -probationary period

Continuous professional development Registration to practice & potential to

deregisterEvaluation competence/ capability

© Helen Simons 2014

Observations on Progress Towards A Profession

Public service to society Specific body of knowledge Agreed activities Professional society Ethical code and principles Training Probationary period Registration to practice Potential to deregister if incompetence proven.

© Helen Simons 2014

Rise of Competency/Capability Frameworks

On The Road to Voluntary Evaluator Peer Review

© Helen Simons 2014

Reasons for Rise of Competency Frameworks

Zeitgeist of activity in evaluation societies and other organizations

Professional – extension of ethical guidelines standards; help recent evaluators develop capacity

Political - reaction to dominance of accountability; greater awareness of use and misuse

.

© Helen Simons 2014

Competencies and Capabilities -Purposes

Purposes vary: Professional development Evaluation Training Selection Professional designation Mentoring But all designed to enhance professionalism of

evaluation

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UKES Evaluation Capabilities Framework

Early issues Flexible and aspirational Not for certification at this time Track record as important a

skills/knowledge Response cautious Focused on risks of use

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UKES Evaluation Capabilities Framework

Later Issues –related to purpose Educative Quality assurance for ourselves Reassurance to funders and audiences of

quality of evaluators and evaluation Overall aim to promote professionalization

of evaluation as a social practice. Preference for Capability

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Why Capability

Broader conception – agency Much evaluation takes place in teamsSocio/political circumstances impactResponsibility not entirely with

individual Capabilities to conduct a quality and

credible evaluation

© Helen Simons 2014

Contexts of Use

Individuals - professional development Commissioners - skill mix for teams Organizations - build understanding

- capacity for self-evaluation - ensure quality

Framework for designing training Quality assurance process for evaluators,

stakeholders & audiences Voluntary Evaluator Peer Review

© Helen Simons 2014

UKES Evaluation Capabilities Framework

Evaluation Knowledge

Professional Practice

Qualities and Dispositions

© Helen Simons 2014

UKES Evaluation Capabilities Framework

1. Evaluation Knowledge 1.1 Understands the social and political role of

evaluation

1.2 Familiarity with evaluation designs and approaches

1.2.3 Identifies relevant evaluation questions

1.3 Comprehends & makes effective use of evaluation methodologies

© Helen Simons 2014

UKES Evaluation Capabilities Framework

2 Professional Practice 2.1 Demonstrates ability to manage and

deliver evaluations 2.1.3 Identifies data gathering instruments

appropriate to the task

2.2 Demonstrates Interpersonal skills 2.22 Shows ethical sensitivity in specific

socio/political contexts 2.26 Manages conflicts of interest & values fairly

© Helen Simons 2014

UKES Evaluation Capabilities Framework

3. Qualities and dispositions

3.2 Exercises sound, rigorous and fair judgment

3.4 Displays independence of mind ad integrity especially when evaluation challenged

3.5 Upholds democratic values in conducting & reporting evaluations

© Helen Simons 2014

Voluntary Evaluator Peer Review

© Helen Simons 2014

Voluntary Evaluator Peer Review

Different forms –paper/pencil, interview, professional conversation, online

CES - first - particular form Eval Partners Initiative UKES/ EES 2013/4 Two phases: survey and workshop Built on VEPR system from NZ Issues in designing a VEPR system

© Helen Simons 2014

Voluntary Evaluator Peer Review

Eval /Partners Initiative UKES/ EES 2013/4 Concept summary:

Members apply to undergo a structured professional practice review with two accredited peer reviewers

Applicant identifies practice areas for building their professional capacity

© Helen Simons 2014

Voluntary Evaluator Peer Review -Process

Set of questions for review related to capabilities framework

Review face-to face or via Skype or tele-conference

Reviewers recommend 1) list on VEPR index or 2) follow-up review

Lapses after 3 years unless renewed

© Helen Simons 2014

Voluntary Evaluator Peer Review - Issues and Choices

© Helen Simons 2014

Voluntary Evaluator Peer Review -Issues and Choices

Purpose Quality Motivation Context Whose role Voluntary or Mandatory

© Helen Simons 2014

Voluntary Evaluator Peer Review -Issues and Choices

Quality and Integrity of Process Levels Focus Choice of reviewers Criteria for selection of reviewers Timescale

© Helen Simons 2014

Voluntary Evaluator Peer Review -Issues and Choices

PaymentPrematerial InfrastructureGovernance

© Helen Simons 2014

Risks (1) Costs could exclude some evaluators

Lack of consistency across reviewers

Too bureaucratic for too little reward

May result in lowest common denominator

Danger of knowledge about evaluator affecting subsequent proposal chances

Danger of society seen to be endorsing evaluator as competent whereas only signifies been through pd process

© Helen Simons 2014

Risks (2)

Not used sufficiently to improve quality

Insufficient reviewers

Process takes too long

Disputes may take time to resolve

Clients could favour ‘approved evaluators’

Difficult of actually assessing evaluators’ capabilities beyond knowledge and skills

© Helen Simons 2014

Voluntary Evaluator Peer Review: Is this the road to travel ?

© Helen Simons 2014

Voluntary Evaluator Peer Review : Is this the Road to Travel ?

Benefits identified by participants Improve profile of discipline – give it a

professional stamp of approval Promote agreed standards for moving

towards accreditation and professionalization

Improve quality of evaluation

© Helen Simons 2014

Voluntary Evaluator Peer Review : Is this the Road to Travel ?

A cautionary note‘But in order to make the process work for evaluators it must be stressed that the gestation process requires extensive volunteer time, inclusive consultation that is not rushed and a willingness to ensure that the tested competencies are meaningful and adapted to the context (Mc Guire, 2012)

© Helen Simons 2014

Voluntary Evaluator Peer Review : Is this the Road to Travel ?

And a caution from me.

Quality of evaluation, as distinct from designation and/or regulation ?

It is here - in the field- that the credibility of our works stands or falls, whatever we claim and whatever credentials we hold.

© Helen Simons 2014

Voluntary Evaluator Peer Review : Is this the Road to Travel ?

End for Now

And... good luck if you follow this road

h.simons@soton.ac.uk

© Helen Simons 2014

REFERENCES Stake, R.E. & Schwandt, T.A. ( 2006) ‘ On Discerning Quality in Evaluation’,

in Shaw, I.F., Greene, J.C. & Mark, M.M. (2006) The Sage Handbook of Evaluation, London: Sage, pp 404-418

Picciotto, R. (2011) The logic of evaluation professionalism, Evaluation, 17(2) 165-80, Sage Publications

Simons, H (2006) in Shaw. I., Greene, J.C., & Mark, M (eds.) The Sage Handbook of Evaluation, London Sage, pp243-265 for an overview of the evolution of the move towards professional ethics, their foci and purposes

© Helen Simons 2014

Early Considerations (2009)

Flexible and aspirational

Starting point for commissioners/organizations to think about team skills required

Track record of doing evaluations as important as skills and knowledge

Guidelines for developing evaluation training Not for certification at present- needs infra

structure

© Helen Simons 2014

Choice in selection of reviewers

Nearly a third said yes – to assure that reviewers understood their area of interest /expertise

Half said no (except for right of appeal) to ‘ensure objectivity’

Others said a voice but not total selection

© Helen Simons 2014

Role of Evaluation Societies

Majority indicated society should take lead

External agencies less qualified to judge

Possibly work with other groups/societies

Too soon, need to incorporate existing courses

Depends on cost & capacity for setting up

Danger of lowest common denominator

© Helen Simons 2014

Should applicants have to pay?

Majority said yes but payment figure varied

Sliding scale suggested according to workplace & expertise, commensurate with cost of reviewers & admin.

Needed payment to give the process value

Maybe reduction in membership fee to encourage take-up

© Helen Simons 2014

Should peer reviewers be remunerated?

Over half agreed, but modestly

Somewhat dependent upon position & expertise of reviewers

Reason – doubtful that evaluators would take on task for no payment, need to attract calibre of reviewers

Minority said no; others dependent upon precise nature of scheme

© Helen Simons 2014

Administrative Infrastructure

Keep light and demand led

Panel of 20-30 reviewers; Part/full-time admin.

Procedures for recording results, handling submissions, recruiting reviewers, criteria, timeframe, dispute mechanism, marketing

Precise form dependent upon demand and society resources - needs to be self sustainable

Enormity of task if taken up widely - keeping track, review etc.,

© Helen Simons 2014

UKES Survey : Response

Small survey (10 questions) low response (after 3 extensions) related to concept summary

Majority responses, practicing evaluators from range of discipline backgrounds

Place of work, consultancy and public sector

View with caution but useful issues

© Helen Simons 2014

Voluntary Evaluator Peer Review -Process

Clear statement of process & advocacy to gain support

Society committee and infrastructure Appointment of co-ordinator Selection of reviewers Applicants apply & reviewers agreed Co-ordinator liaises review time & place Applicant submits form nominating

areas & two recent projects

© Helen Simons 2014

Potential Risks (2009)

Could become too complicated

Instrument of bureaucratic control – ‘tick box’, ‘too prescriptive’

Fail to promote diversity of evaluation contexts

Stifle innovative methods and practice

© Helen Simons 2014

Issues from Workshops (2010) Capabilities preferable term to

competencies

Purpose should be educative - to build capacity

Competencies should relate to evaluation task rather than evaluators

Balance between technical and practical

© Helen Simons 2014

Issues from Workshops (2010)

How to represent complexity of ‘lived experience’

Take account of dynamics of change in fluid policy environment

How to ensure does not exclude certain groups e.g. self- evaluation

How to ensure flexibility of use

© Helen Simons 2014

Purpose of UKES Capabilities Framework

Professionalization of evaluation as a social practice

Quality assurance for ourselves

Reassurance to funders and audiences of quality of evaluators and evaluation

© Helen Simons 2014

Further Potential Uses

Continuous professional development- Matrix of opportunities Mentoring Selection Designation of individual evaluators Register of team competencies –

procurement processes Accreditation of evaluation training

© Helen Simons 2014

Pros and Cons of VEPR

However...

cumbersome nature of system

how to accommodate different specialismsapproaches and wider capabilities

how to get permission to share evaluation conducted in team settings

consistency across reviewers

© Helen Simons 2014

Pros and Cons of VEPR

Majority said would endorse a VEPR system as first step in designation

‘potential to facilitate skills and knowledge transfer between peers & thus expand competencies, qualities & capacity of sector’

Should be voluntary – better able to respond to needs than if imposed

Good learning process for individuals

© Helen Simons 2014

Should applicants have to pay?

Majority said yes but payment figure varied

Sliding scale suggested according to workplace & expertise, commensurate with cost of reviewers & admin.

Needed payment to give the process value

Maybe reduction in membership fee to encourage take-up

© Helen Simons 2014

Reflections

…. I would hate to see any such set of competencies becoming used as a crude checklist by commissioners… to rule evaluators/trainers in or out of potential funding opportunities. I would prefer to see the society offer guidance to key competencies rather than develop an orthodoxy of ‘must haves’

( UKES Teacher/researcher/other)

© Helen Simons 2014

Reflections

The long term goal should be to engage evaluation buyers sufficiently that they start to use commitment to the framework as a discriminating factor in placing contracts.

(UKES, Consultancy)

© Helen Simons 2014

Reflections

A competency framework is useful in terms of professional development and training and…for those new to evaluation who need to commission work. However it should be seen as an indicative list of some of the most important competencies – it should not be interpreted too rigidly.

( Non UKES, Analyst/ Manager Public sector)

© Helen Simons 2014

Benefits Improve profile of discipline –’professional

stamp of approval’

Encourage practitioners/ commissioners to think about capabilities for evaluation

Assuring commissioners/audiences

Providing assurance to both sides in contracting for external evaluation

Agreed standards for moving towards accreditation & professionalization