PERSON SPECIFICATION

JOB TITLE: Independent Living Administrator

CRITERIA

Experience: 1. Office administration2. Use of computers and other office equipment3. Working in situations where confidentiality is necessary4. Work with the public 5. Planning and scheduling work and/or appointments

Skills and Abilities: 6. Excellent interpersonal and relationship building skills7. Excellent Verbal communication skills8. Written communication skills9. Excellent customer service skills

10. Facilitation and mediation skills 11. Excellent IT skills e.g. Word, Excel, Databases & Email12. Ability to process and present statistics using

spreadsheets and databases for monitoring and evaluation purposes

13.14.

Accuracy and attention to detailGood problem solving skills

15. Organised approach to administration and problem solving

16. Time management and prioritisation skills 17. Willingness to be flexible and ability to work on own

initiative, under supervision and as part of a team

Knowledge: 18. IT systems and equipment19. Office and filing systems

Education & Training: 20. GCSE/NVQ L2 or equivalent21. Training in use and application of computers

Other Requirements: 22. Driving licence and access to own transport23. Enhanced DBS

HR 110414