TRAVEL TECHNOLOGYTrends in Mobile and Web Development

Contents

■ Customer Demands for Travel Technology

■ The Travel Industry is Going Mobile

■ Benefits for Suppliers

■ Development of Travel Technology

■ The Components of Tourism Industry

■ Web Application for Travel Companies

■ Travel App Features

■ Apps Developed by Extentia

Customer Demands for Travel Technology

■ Problems of the Past

■ Booking depends on physical travel agency

■ Difficult to compare and find cheap options

■ Stressful to arrange all details during traveling

■ Solutions Today

■ Information technology in travel industry

■ eTourism, e-travel

■ Websites and mobile applications

■ Easy and fast to access

■ Automated and all in one

The Travel Industry is Going Mobile

■ 42% of global travelers use mobile phones to book trips

■ 12% get accommodation via smartphone devices

■ 45 % use smartphones to book activities while traveling

■ 72% use smartphones to find a restaurant

■ 34% feel mobile check-ins should be available at all hotels

■ Usage of mobile phones

Trip Booking Acommodations

While Traveling Restaurant

Mobile Check-in

The Travel Industry is Going Mobile

Of travellers use the internet for planning their travels

Of travellers use a smartphone for leisure or business travel

Of travel companies and agencies think smartphones would have a significant impact on their business

Better Logistics

Management

Intelligent Shopping

Mechanism

Marketing and Competitive Advantage

Customer Relationship &

Loyalty

Global Distribution

Process

Business Process

Management

Multi Channel Distribution (B2B, B2C)

Multi Source Supply

Benefits for Suppliers

Development of Travel Technology

■ Four stages have developed since the 14th century

Advanced Discovery

Sales and Distribution

Supply Management

Supply CreationFirst Stage

Second Stage

Third Stage

Fourth and Current Stage

Development of Travel Technology

First Stage:

■ Supply Creation■ First travel agent: Thomas

Cook

Second Stage:

■ Supply Management■ Airlines automate booking

process

Development of Travel Technology

Third Stage

■ Sales and Distribution■ All in one website

■ Travel Agencies like “expedia.com” enable booking hotels, cars, and flights

Development of Travel Technology

■ Fourth Stage

■ Advanced Discovery■ TripAdvisor

■ Kayak to search across several websites to compare fares

■ Mobile apps

Development of Travel Technology

Supplier Centric Technologies

changed to Consumer Centric

Technologies

Through Travel Agencies and the Internet

Development of Travel Technology

■ Future: Personalization■ Collect data with machine

learning

■ Thereby, creating individual profiles

■ Airlines, hotels, and other suppliers will be able to build custom offerings and deals

The Components of Tourism Industry

Travel &

Tourism

TravelAgents

Tour Operators

Lodging and

CateringTransport

Information and Guiding

Attractions

Web Application for Travel Company

■ Hotels, flights, cruises, and car rentals

■ Sightseeing tours, and holiday packages

■ Travel agents and affiliates

■ Global Distribution System

Travel App Features

■ Payment gateway integration

■ Calculation of cancellation charges

■ Handles markups and commissions

■ Customizable app design

■ Responsive booking engine

Travel App Features

■ Google map integration

■ Easy information access

■ Fully automated system

■ Live data, pricing availability

■ Multi-supplier booking engine

Apps Developed by Extentia

Trip in a Pocket

■ Developed for travelers who have their trips planned by travel agents

■ Checks uploaded itineraries from any place and at any time on mobile

http://www.ixtentia.com/apps-portfolio/travel/trip-in-a-pocket/

Apps Developed by Extentia

City Guide

■ The Dubai City Guide is the definitive mobile guide to the dazzling city

■ Finds malls, local museums, fine restaurants, camel safari, and more

Apps Developed by Extentia

Reethi Rah

■ Acquaints users with the One and Only all-villa luxury resort

■ Offers an unrivalled level of style, choice, and personalized exploration

http://www.ixtentia.com/one-only/

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