TRANSFORMING IT TO

DRIVE GROWTH IN

A CLOUD WORLD

Improving the lives of 60M people

45M Customers Using Connected Services

1 in 3 Tax Returns

1 to 50 Apps

From 2.6T

in Transactions

1 in 12 Americans

Pay 7 Million

Mobile Customers

7 Million Mobile Customers 7 Million

Mobile Customers

Questions

Answered

25 Million

IT Information Technology

Own the outcome

Experiment Fast

Know Your Compass

IT

Own the outcome All in one boat

Mindset

Measure Success

Know Your Compass

Observe Behavior

Experiment Fast

Lean Startup

Fail Fast

Own the outcome

Experiment Fast

Know Your Compass

IT

Information Technology Innovating Together

IT