Post on 07-Nov-2014
description
John O’Sullivan
Chisinau, Moldova 19 May 2011
Transformation & Competitiveness The role of ICT certification in Europe
The EU scene
Creating a borderless lifelong learning areaCreating a borderless lifelong learning area
National Qualifications System
National Qualifications Framework
EQF
Europass,
Diploma &
Certificate
Supplements
Bologna Framework
ECVET
ECTS
Referencing /
Self-
certification
EQARF
Recognition
Guidelines –
non-formal &
informal
learning
European Qualifications Framework (EQF)
• Applies to all types of
education, learning,
skills, qualifications
• Formal and otherwise
• Competence based –
“learning outcomes”
• Outputs not inputs
• Compares national
systems
Levels
8
7
6
5
4
3
2
1
European e-Competence Framework e-CF
• Based on a shared understanding of competence
• 5 e-Competence levels related to the EQF 8 levels
• Framework structured from 4 dimensions: Dimension 1: 5 e-CF areas Dimension 3: 5 e-CF levels Dimension 2: 32 competences Dimension 4: knowledge & skills
Competence: a demonstrated ability to apply knowledge, skills and attitudes for achieving observable results
www.ecompetences.eu
5
e-CF overview
Example: IT Quality Manager / Auditor
A.2. Service Level
Management
E.3. Risk Management
Competences required by
the profile
Competence required, but
respondent has deficiency
Competences that exceed
those required by the profile
CEPIS: Survey of professional e-Competence in Europe http://ecompetence.cepis.org/
What is ICT Certification ?
Process of gaining a “credential” in a ICT particular skill
• granted by a recognised body
• on achievement of an acceptable standard
• defined and judged by quality assured processes
Examples
• Degree in Computing
• Member of a professional body eg MBCS
• European Certification of Informatics Professional EUCIP
• European Computer Driving Licence ECDL
• Microsoft Certified Systems Engineer MCSE
• A Plus
Value of ICT Certification
• To employee / candidate – to improve pay / prospects
• To (prospective) employer – badge of competence
• To teacher and learner – setting the target
• To IT customer – confidence in supplier
• To IT supplier – promotional tool for business development
• To vendor – to protect distribution channel
• To public – confidence in IT professionals
• To national economy – economic development
Characteristics of e-certification
• Certification jungle ?
1300 certifications from 130 providers
Characteristics of e-certification
• Certification jungle ?
• Parallel universe ?
Disconnected from public education systems
Characteristics of e-certification
• Certification jungle ?
• Parallel universe ?
• Vital and fertile eco-
system supporting the
parent labour and product
markets ?
Lifelong learning
Education
Job/
Work
Training
Certification
Who is involved in ICT certification?
...
Multi-Stakeholder Partnership
DG
Employment,
Social Affairs
DG
Education &
Culture
DG
Info Society
& Media
ETF
Cedefop
FEANI
CEPIS
ECDL
Foundation
PIN-SME
European
Schoolsnet Informatics
Europe ETUC
EMF / UNI
Europa
Professional
bodies
European
Agencies
Education
Trade
associations
EUCIP
EICTA
ETSI
Standards
bodies
Trade
Unions
EuroCIO
User body
e-Skills ILB
(Industry
Leadership
Board)
ECMA
CEN
Research Agencies
EITO
Empirica
MS
Cisco
IBM
ECDL
EUCIP
ISEB
CERT-IT
CompTIA
European
Commission
DG Enterprise
& Industry
National Institute for Research and Development in
Informatics (ICI), INSCC
Ministry of
Education
ISACA
PMP, ECDL
CEEB
Professional
bodies
Government/EU
Agencies
Trade
associations
Map of organisations in ICT Certification Romania
ANCOM
Standards
bodies Trade
Unions APC
User body
ATIC
ANSPDCP
Research Agencies
MS
CISCO IBM
Oracle
ARIES
FICT
Ro Assoc
Telecom
Engineers
OWASP
RO
Public/Governmental
body
Ministry of
Communications and
Information Society
(MCIS)
Agency for
IS Services
ASSI
ICT Vendors
Universities
&
Polytechnics
ANIS
MS
CISCO Academy
Education & training
RoEduNet
CSIRT,
ENISA
e-Government & ICT
“Policy in the field of
information
technology and
communications”
(2004-2008)
IT&C Commission
Chamber of Deputies
ANISP
PMI
AOTR
Country Maps
EU
Belgium
Germany
Ireland
Italy
UK
Bulgaria
Romania
Netherlands
Spain
France ?
Volume was growing at 25% pa…
• Over 1300 certifications from 100 providers
• Test-to-train ratio 20 %, Pass ratio 30 to 50 % ?
• Volume of learning perhaps 10 times no of certifications
• But what happened then ?
0
1
2
3
4
5
6
7
8
9
10
00 07 08
Millions of
certifications
worldwide
Iceberg effect
Effect of the financial crisis
• Certification market
increased, then flat,
then decreased sharply
• Training market and
certification market
becoming disconnected
• Increased competition
– Price wars
• Vendors reluctant to
provide data
• EMEA worst affected
Incidence of training in last 3 months
1958
7197
9000
11000
0
2000
4000
6000
8000
10000
12000
1 2 3 4
ICT Certification Market Statistics in 000
2000 Mid 2007 Mid 2008 2010
Selected market data
Vendor Volume
Microsoft > 4 million
CompTIA 1.4 m
Cisco 1 m 27,000 per year
ITIL 276,000 2010
ISACA 95,000
Linux Professional Institute (LPI) 90,000
Certified Information Systems
Security Professional (CISSP)
70,000
Institute for Certification of
Computing Professionals
50,000
XML Master 17,000
Project Management Institute 393,000 Not all ICT
Certiport 9 m User + entry professional
e1 e2 e3 e4 e5
A 1
A2
A3
B1
B2
B3
B4
C1
C2
C3
D1
D2
E1
E2
E3
E4
Cert
B
Cert A
Cert
C
Positioning certifications
• Working with
vendors
• Methodology for
positioning e-
certifications against
e-Competence
Framework (and
hence to EQF)
• Self assessment
with peer review
• International provider of ITIL + other certs, based NL
• Main domestic product is TRACKS:
– 5 roles, 3 or 4 modules each, 2 to 5 core tasks
• Three role certs have been positioned against e-CF1
– Business Information Manager
– Tester
– IT Project Manager
• Each task is allocated to competence and level
e-CF area
Prepare and
implement a project
Manage a
project
E2 Project and Portfolio
Management
e-3 e-3
• Ireland HETAC have accredited
these certs at their Level 6
• Hence EQF Level 5, e-CF Level e-2
• Awarded ECTS credits as shown
• Microsoft now seeking accreditation
in other countries
MCSA 25
MCSE 35
MCTS 10 *
MCPD 20/25
MCT 10
MCITP pending
Security Specialist
Vendor ComTIA
level
e-CF
level
EQF
level
SFIA
level
e-CF
area
Descr
Cisco Expert e-4 7 5-6 A5 Architecture
Design
Citrix Expert e-4 7 5-6 D1 Info Security
Strategy Devel.
CompTIA Specialist e-3 6 5-6 D8 Contract
Management
Microsoft Specialist e-3 6 5-6 E3 Risk
Management
Cisco Specialist e-3 6 5-6 E8 Info Security
Management
Microsoft Intermediate e-2 5
Microsoft Beginner
CompTIA Roadmap
Draft roadmap (in German) related to e-CF
CompTIA
Related CEN activities
ICT Certification
in Europe
e-Career
Services
EQF
ICT Cert
in Action
e-CF for SMEs
User
Framework e - Job
Profiles
Conclusions
• EQF is the central European reference for all
education, training and qualifications
• e-CF is the first sector application
• Certification has a vital role on lifelong learning
• Vendors are engaged in positioning their
certifications against e-CF and EQF
CEN Workshop
Agreement
e-Certification in
Action