Post on 14-Apr-2018
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Training & Development
Influence of Trainer Characteristics on the
performance of Employees in Training
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TRAINING
If you th ink educat ion is expensive, try
ignorance. Derek Bok
Change before you have to. Jack Welch
No matter how good you get you can
always get better and thats the exciting
part. Tiger Woods
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WHAT ARE THE COMPONENTS OF TRAINING??
Trainee
Organization
Trainer
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WHY IS IT NEEDED??
Training and development are integrated elements of corporate human
strategy
The four pillars of this strategy:
entry-level recruitment of the best and the brightest;
training for skill building;
career broadening to develop versatility and to help nurture future
leaders;
and providing a positive work environment that helps to win thecommitment of career employees
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PRINCIPLES OF TRAINING
Training can be handled asan event sponsored by a unit,district, or council, and ofteninvolves training teams with
several members
Training can be handled as a
one-on-one activity or asself-instruction,
depending upon particularcircumstances.
As trainers we should all becommitted to continuous
improvement.
Not everyone is cut-out tobe a trainer. A good trainer
has specific skills
and qualities that distinguishthem from others.
Training includes teaching,
coaching, critiquing, andmentoring, and most
trainers perform all (or atleast some) of these tasks.
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EMERGING TRAINER ROLE
Knowing more andmore about
peoples learningstyles.
Training linemanagers how to
train.
Guiding executivesin establishing
strategic directionsfor the
organization.
Facilitating processimprovement
and/or teaching linemanagers how to
do it.
Constantly being intouch with
employees andwork processesand be aware oftheir skill needs.
Acquiring in-depthknowledge of the
organization and itsmission/goals.
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Knowinginformationtechnology and
explore the use ofelectronic training
opportunities
Entrench trainingas an integralactivity in theorganization
Facilitate problem-solving teams.
Help managers tothink through
performance andsolve them eitherthrough training or
otherwise.
Help trainees tothink over their
jobs.
New SkillRequirements
EMERGING TRAINER ROLE
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PRIMARY RESEARCH
Tool- Questionnaire
Sample Size-35
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RELATIONSHIP OF TRAINER AND TRAINEE
Trainer
Trainee
Goodperformance
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SECTION I
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27
1315
17
5
1213
12
3
10
7 6
Know their subject
matter
Are non-judgmental Are lively
enthusiastic &original
Use a variety vocal
qualities
very imp imp not imp
FOR YOU AS A TRAINEE, WHAT IS THE LEVEL OFIMPORTANCE OF THE BELOW TABULATEDPARAMETERS OF A TRAINER,
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23
14
10
22
7
12
16
8
5
9 9
5
Illustrate theirpoints
Understand GroupDynamics
Are inclusive Make their remarksclear & easy to
remember
very imp imp not imp
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SECTION II
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DOES IT IMPACTS YOUR TRAINING IF THE TRAINER
yes68%
no32%
Trainer is notflexible
yes76%
no24%
Trainer is not open to
new ideas
yes62%
no38%
Trainer is hasty
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DOES IT IMPACTS YOUR TRAINING IF THE TRAINER
yes79%
no21%
Trainer is not receptive tofeed back
yes87%
no
13%
0%0%
Trainer is stern
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SECTION III
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5 IMPORTANT CHARACTERISTICS OF A TRAINER
10
15
8
14
79
22
18
16
11
20
6
11
2
6
0
5
10
15
20
25
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THE ULTIMATE TRAINERSFEEDBACK ANALYSIS
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Primary Research
Tool- Questionnaire
Sample Size-47
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PARAMETERS
DELIVERY
BODYLANGUAGE
AUDIENCEPARTICIPATION
VISUAL AIDS
TECHNICALCOMPTENCE
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DELIVERY
27
32
29 29 30
24
1816
10
1311
15 15
23
4 5 5
7
2
86
Q1 Q2 Q3 Q4 Q5 Q6 Q7
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BODY LANGUAGE
Q1Q2
Q3
35
33
30
66
116 8
6
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AUDIENCE PARTICIPATION
Q1Q2
Q3Q4
Q5
31
2120
27 29
9
22 22
1514
7
4 55
4
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VISUAL AIDS
27
3031
2830
19
1413
1516
8
17
6
4
13
911
Q1 Q2 Q3 Q4 Q5 Q6
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TECHNICAL COMPETENCE27
25
21
28
1819
24
14
23
2
5
Q1 Q2 Q3 Q4
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Conclusion
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TRAINERS REQUIRE TRAINING TOO.
NO ONES PERFECT !!!
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