TMA World Viewpoint 26: Matrix Organization Best Practices - Extending Your Collaborative Influence...

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The matrix structure is a well established organizational mechanism for managing people, products and projects across multiple geographies. Effective leadership in a matrix environment requires us to achieve a balance between exercising direct leadership authority whilst simultaneously conveying indirect leadership influence across organizational boundaries. This TMA World presentation explores eight practical approaches you can role model as a leader to support the effectiveness of your people working in a matrix environment. For more advice on how to thrive in the borderless workplace, including working in complex, global environments, contact us today: enquiries@tmaworld.com

Transcript of TMA World Viewpoint 26: Matrix Organization Best Practices - Extending Your Collaborative Influence...

Matrix Organization Best Practices

Extending Your Collaborative Influence As A Leader

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix

Organization

Best

Practices

The matrix structure is a well

established organizational

mechanism for managing people,

products and projects across

multiple geographies.

© Transnational Management Associates Ltd. All Rights Reserved.

3

Matrix

Organization

Best

Practices

Effective leadership in a matrix

environment requires us to achieve

a balance between exercising direct

leadership authority whilst

simultaneously conveying indirect

leadership influence across

organizational boundaries.

© Transnational Management Associates Ltd. All Rights Reserved.

4

Matrix Organization Best Practices

Roles and responsibilities

Unify

Empower

Devolve

Political awareness

Digital Influence

Communication rhythm

Feedback

Here are eight practical

approaches you can role

model as a leader to

support the effectiveness

of your people working in

a matrix environment.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Roles and responsibilities

Accept that you are going to be accountable for things you do not always directly control, whilst communicating clearly your responsibilities, priorities and authority to your key stakeholders, so they can work for you, rather than against your overall goals.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Roles and responsibilities

Your personal tone and style needs to be one of partnership otherwise you will alienate rather than attract commitment.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Unify

Establish a unifying and

operationally potent

vision for your people

regardless of their

location that has

sufficient elasticity to

accommodate local

market nuances, whilst

remaining relevant to the

super-ordinate task in

hand.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Empower

Focus on consulting,

engaging and

empowering your people

rather than controlling

them.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Empower

The more you try to

control, the more you

potentially reinforce a

perceived lack of trust in

not allowing them to

exercise their own

individual judgement or

capability.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Devolve

Devolve decision making

initiative away from the

centre as much as you

can, to encourage

responsiveness, insight

and intimacy with local

market challenges.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Political Awareness

Develop an astute

awareness of the

competing local

priorities that potentially

split the loyalty of your

people between the local

and global agendas.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Political Awareness

Know the pressure

points and manage

organizational politics

objectively and with the

best interests of the

whole business as your

priority.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Digital Influence

Encourage a culture of transparency and openness by using corporate social media to support a flow of continuous engagement and dialogue across and beyond your matrix.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Digital Influence

Role model digital communication literacy by using a variety of social media tools, for example weekly video blogs and audio briefings, to engage your key matrix stakeholders.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Communication rhythm

Manage the generation,

flow and delivery of

strategic information by

keeping formal

communication

focussed.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Communication rhythm

Establish a regular

communication pattern

or rhythm to assist

managers locally to

structure when and how

they engage with you on

important issues.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Feedback

Elicit personal feedback from your key people on a continuous basis both formally and informally.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Feedback

In an age where organizational hierarchies are transforming themselves towards ‘wirearchies,’* being connected and respected is the new mantra for personal branding

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

Feedback

Asking for continual feedback accrues value to your personal brand and demonstrates to your matrix stakeholders that you are accessible and committed partnership.

© Transnational Management Associates Ltd. All Rights Reserved.

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Matrix Organization Best Practices

In the borderless

matrix

...collaboration is

the new competitive

advantage.

‘Wirearchies’

Source - Jon Husband

© Transnational Management Associates Ltd. All Rights Reserved.

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Webinar Twitter Blog Viewpoints and articles

Publications Written by Terence Brake, Director of Learning & Innovation at TMA World. Our new Borderless Working e-book series

About Us

Visit

www.tmaworld.com/insights

to discover the latest

thinking from our experts

on global, collaborative,

cross-cultural and virtual

working.

© Transnational Management Associates Ltd. All Rights Reserved.

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Above all we’d like to hear from you directly, so please don’t hesitate to send any comments, questions or feedback

to us at: enquiries@tmaworld.com

Or visit our website:

www.tmaworld.com

About Us

Visit

www.tmaworld.com/insights

to discover the latest

thinking from our experts

on global, collaborative,

cross-cultural and virtual

working.