Post on 03-Nov-2014
description
ELN – April 2014Tin Can Learning
Design
Andrew DownesSolutions Architect
@mrdownesandrew.downes@epiclearninggroup.com
@epictalk For all the latest news , follow us on twitter @epictalk
About me
About me
Solutions
Architect @ Epic
Contributor of
the Tin Can
specification
Owner of tincanapi.co.uk
Author of many Tin Can open source
tools
On Learning Locker
technical board
> Introduction (this bit)
> SCORM limits your design> A Tin Can mindset> How to> Challenges
Agenda
Assumptions:You know what Tin Can is and what it can do.You’re interested in learning design rather than development.
SCORM limits your design
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What is it?
What does it do?
When was it created?
What’s changed since then?
Do you like it?
What do you know about SCORM?
SCORM is an e-learning standard.
It provides a common way for e-learning to be added to an LMS.
SCORM 1.2 was released in 2001. That’s ancient in technology terms.
Lots has changed since then: broadband, mobile internet, Facebook ...
It can be very inflexible and difficult to work with.
What do you know about SCORM?
How SCORM works...
E-learning
Data base
The LMS
Reports
Other experience
s
SCORM
Tin Can you spot the difference?
E-learning
LRS
The Internet
Reports
Other experience
s
Tin CanTin Can
Tin Can
Andrew’s success
status for the quiz is
passed.
Andrew passed the
quiz yesterday.
vs.
vs.
Status Events
SCORM Tin Can
vs.
Track a fixed set of metrics(and design next-next-quiz learning to
fit)
Design your tracking to suit the experience
Activity!
How has SCORM restricted the learning you have created?
Do these requirements sound familiar?It must be SCORM compliant! It must be tracked!It must be launched from the LMS!
A Tin Can mindset
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I did this
A learner
A manager
A customer
Think in terms of events
What is the result of that event?
What happens next?
A group
Succeeded at
Experienced
Liked
Completed
A work task
Some e-learning
Their personal goal
Me
Track blended learning
LRS
E-learning
GameSimulato
rBlog
YouTube
Customer
feedback
Face to face
Mentoring
Performance support
Work task
KPIs Native mobile
You already know this...
Puréed learning
Blended learning(in practice) Events in one activity can
be tracked and responded to in another.
Branching based on real world events
The learner is able to ‘test out’ of a piece of e-learning by demonstrating a competency in their job.
Classroom groupings based on e-learning success or completion
Learners are grouped with others with similar knowledge or skills gaps
More tightly knit blends of learning
In a desktop e-learning course the learner is asked to go and speak to a particular key person and upload an audio recording via their mobile. When they return to the course, the next step has unlocked.
Events in one activity can be tracked and responded to in another.
Puréed Learning
Category 1 Category 2 Category 30
102030405060708090
100
Series 1
87%
63%52%
Learning Analytics design
A new job role?
Discuss!
How could you purée your blended learning?
Think about...What different experiences do or could make up your blend? What needs to happen in experience X to trigger a change in experience Y?What’s a natural flow for your learners?
How to
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Who are your stakeholders and what do they want to know?
Identify learning and reporting requirements
1
Examples
> The learner> Their manager> HR/ L&D> The CEO> The auditor/regulator
Design experiences to meet your learning and reporting objectives.
Design your blend
Just a shopping list at this stage...
2
Examples
A learning game to meet your learning requirements.
An assessed simulation to meet your reporting requirements.
Identify your events. What happens next?
Map out interactions between the experiences
E-learningLRS
Other experience
s
3
ExampleEvent: A customer complains about a product Joe has produced.
What next: Joe’s annual assessment selects more questions relating to that product.
Why? Joe is tested on the area the complaint suggested he was weak in. This will help to reduce complaints in future.
Example
Event: Joe completes an e-learning course, but Bill doesn’t.
What next: Joe and Bill are grouped together in a classroom activity.
Why? Joe can teach Bill what he’s learnt, improving the learning experience for both of them.
ExampleEvent: Joe’s data suggests Joe is the top performing member of his team.
What next: Joe receives a small cash bonus and is given additional responsibility in mentoring new starters.
Why? Joe is rewarded for doing well (encouraging everybody) and his expertise is passed on to new starters.
How will the data become information?
Design reports
4
Category 1
Category 2
Category 3
0
20
40
60
80
100
Series 1
Example
A colourful at-a-glance dashboard for the board of directors.
An Excel download for the L&D department.
Involve a Tin Can expert to help with the technical details.
Involve an expert
5
Example> Should the learner’s score be included in the statement, stored in the State API or both?
> Which properties of the statement’s context are relevant for this event?
> What’s the most appropriate verb id to use?
>Should we define an extension or not?
Too
technical for
designers!!!
Activity!
How do you need to change your design processes?
Think about...What are your current design processes? What do you do when you design?Which elements do you already do for SCORM e-learning?What do you need to change when designing Tin Can experiences?
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Designchallenges and stakeholder concerns
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Reliability of self- reporting
I did this. Prove it!
Reliability of self-reportingThink creatively – can the event be confirmed automatically?
Tin Can systems can be more reliable than SCORM
Any distance learning is vulnerable to buy your mate a pizza.
Managers, trainers and peers can confirm the event.
Use the authority property – who said ‘I did this’?
Recruitment relies on self-reporting e.g. CVs/ interviews
Will learners report their learning?
Please complete this
form. No.
Will learners report their learning?This is a real issue and needs to be considered.
With Tin Can much more can be tracked automatically than with SCORM.
Provide incentives.
Link to job progression.
Points mean prizes.
Example from Ellen Meiselman at University of Michigan Health System:
Privacy concerns
We are tracking everything you
do.Um....
Privacy concernsWith Tin Can, learners can have greater access to and control of their data.
Tell learners what is being tracked, how it is used and how their data is protected.
Consider anonymous data.
Learning data is less personal than Facebook.
This is a particular issue in some European countries e.g. Germany.
Interoperability
It’s not working, is
it?No.
InteroperabilityIt is possible to be Tin Can-compliant and have tools still not work together.
For traditional e-learning courses, there is clear guidance.
For new ways of tracking and designing learning, we need to consider this issue.
Read my blogs and How To!
Too much data
Joe moved his mouse 1 pixel.
Which direction?
Too much dataIf we track everything, the important stuff will be lost in the noise.
However, very detailed, click-level tracking can help to inform design.
Design reporting tools carefully; only show the user what’s relevant to them.
Consider performance; can your servers handle that much data?
Correlation is not causation
This proves my learning worked!
Correlation does not prove causation.
Correlation is not causation
Correlation doesn't imply causation, but it does waggle its eyebrows suggestively and gesture furtively while mouthing 'look over there'.
Randall MunroeCartoon and quote from xkcd.com
Final questions?
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Andrew DownesSolutions Architect
@mrdownesandrew.downes@epiclearninggroup.com