Post on 15-Jan-2017
MODERN RETAIL& BUSINESS MODEL INNOVATION
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A MODEL OF MODERN RETAIL
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It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most
adaptable to change.
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EVERYONE HAS THEIR OWN VIEW ON TRANSFORMATION & CHANGE
Klaus - CEO - Alcoa
WHAT: Tech Innovation
(3D Printing)
WHY: • Reduction in time to
market • Reduction in
Experimentation timescales
Jean-Pascal - CEO – Schneider Electric
WHAT:
IOT & Analytics Cloud
WHY:
• Real time monitoring and optimisation
• Realisation that data is key • Partnerships to do the
simple things
Meg - CEO - HP Enterprise
WHAT: Organisational Speed
Automation & Orchestration
WHY:
• “The future belongs to the fast”
• Combined Business & IT Strategy
Bernard - CEO - Kaiser Permanente
WHAT:
Business Model Innovation (New Channels)
WHY:
• Customer Feedback / risk of being left behind
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Vision Ways of working Software
delivery
C U L T U R E
DIGITAL & ORGANISATIONAL TRANSFORMATION THEMES
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THE GAP BETWEEN THE MOST PRODUCTIVE FIRMS AND THE REST IS GROWING
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LEAN ENTERPRISE
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INNOVATION CHATTER
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INTERSECTIONS OF INDUSTRY
Big gaps for Business Model Innovation
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CONSUMER (Retail)
COMMERCE (Financial Services)
CONTENT (Media &
Publishing)
CITIZEN & COMMUNICATES
(Govt & NGO’s)
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INTERSECTIONS OF DOMAINS
Medium gaps for Business Model Innovation
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CONSUMER (Retail)
COMMERCE (Financial Services)
CONTENT (Media &
Publishing)
CITIZEN & COMMUNICATES
(Govt & NGO’s)
SUPPLY CHAIN
DELIVERY
RESTAURANT FOOD
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CAPACITY & SUBSCRIPTION MODELS (D2C)
‘spares’ for Business Model Innovation
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ECOSYSTEMS & IAAS Big openings for Business Model Innovation
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PLATFORMS for Business Model Innovation
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Vision without execution is just Hallucination.
– Thomas Edison
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CLOSING THE GAP
CATCH UP
Disruptors
Everyone Else
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INNOVATION (TO VALUE) CYCLE
Innovation Labs!Intrapreneurship!Geurrilla Clubs!
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CLOSING THE GAP
CATCH UP
Disruptors
Everyone Else
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TECHNOLOGY IS NOW THE BUSINESS
Business
Tech@Core
Tech
Tech
Business
Collaboration
Business
Tech Led Differentiation
Business
Supporting Role
Tech Tech
3rd
Indu
stri
al R
evol
utio
n
4th
Indu
stri
al R
evol
utio
n
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PEOPLE OPEN MINDS STRONG LEADERS
DOUBLE Business Model Innovation
Nextfix 1. SELECT A COMPANY
$10 2. CHOOSE AN AMOUNT
INVEST IN STOCKS
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0.1121 shares 3. BECOME AN OWNER
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OWNERSHIP CHANGES BEHAVIOR
+54%
+33% +26%
+10%
+68%
+107%
Annual Spend
Share of Wallet Price Premium
Tenure
Frequency Of Visits
Referrals
Source: Bain & Company
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OUR PRODUCTS
Offer employees, customers and partners IPO access at the same price as Wall Street. Social IPO™
Gift stock as a brand-positive promotion to consumers and partners. Stock Rewards™
Offer people connected with your company an easy, fee-free way to buy your stock.
Social Stock Plan™
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GOAL Transform their IPO into a brand engagement event -- a way of saying “thank you” to those who matter most.
SOLUTION Offer employees, consumers and fans access to
IPO shares -- at the same price as Wall Street.
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REWARDING PEOPLE WHO MATTER MOST
”While with most IPOs ‘friends and family’ are defined as a few select people, with our IPO,
you’re all our friends and family."
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PARTING THOUGHTS
Stock Rewards lets ALL consumers
become owners.
Ownership is the world’s first
behavioral currency.
Ownership is the ultimate Like button.
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SUCCESS DEPENDS ON
• Prioritise based on customer experience – experience matters most
• Metrics that matter – can you measure, are they the right ones for BMI
• The right people and vision – is their an open innovation culture?
• What does your brand say – innovative and an open door?
• The right platforms/technology – can you experiment fast enough?
• Failure is ok – but are you learning
• Time – are your people given time and space to create?
• Can you win the war for talent on Digital and attract entrepeneurs?
• Getting out of the building!
THANKS www.thoughtworks.com/retail
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