Thought Leadership, Robin Tooms, Savage Brands

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Transcript of Thought Leadership, Robin Tooms, Savage Brands

SAVAGE

Online Strategies for Thought Leadership Marketing

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Why Thought Leadership?

To have you or your company be perceived as a trusted advisor or resource

Really about providing valuable informationEstablishing a positive reputationSet yourself apartBe “vertically famous”

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Why Online?

Be where the conversations are.Help fix your audience’s “filter problem.”

Low barriers to entryA great equalizer (no “big company” advantage)

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First, Get Involved

Build a listening postSubscribe to industry blogs/group and know what’s happening in your industry

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Participate in conversationsComment, answer questions, repost

Join the

BIG THREETwitter

LinkedIn

Facebook

Research and Listen- Who is in the space already?- What are they saying? - What do your customers say?

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Next, Think About the Outcome

Is there a position or “space” you want to own?If it works, then what...Figure out what results you want, and put the measurements in place now

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Find your “Hotspot”

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BrandExperience

BrandPosition

Audienceneeds

Your Hotspot

Busy clients = information filter problem

What is your personality?

Tone of voice?

Your expertise, differentiator

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Find your “Hotspot”

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CredibleAuthenticValuableTimely

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Effective Programs

This is all part of an integrated program, so you can and should consider: – PR/Media strategy: establish relationships,

position yourself as a resource– Speaking opportunities and authorship

But for today we’re focusing on online

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The Online Strategy

A different kind of online “marketing funnel”

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Blog

SocialNetworks E-mailsMicro

blogs SEO/SEMWebsite

Your blog is the “hub”

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Blog: Why the Hub?

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RESPOND

ATTRACT

ENERGIZE

INFORM

A call-to-action

The right audience

With valuable information

And listen

RETAIN By building loyalty, trust

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Blog: Why the Hub?

It’s the most dynamic – provides the best balance of content depth and timelinessGrow your traffic (and search rankings)A more engaged communityEstablish your brand with rich mediaOffer better service and responsesInitiate more sales

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Online Channels

Communities and networks: join, commentBlogs and microblogs: encourage dialogue (listen to customers)E-mails, E-newsletters (show solutions)Websites: publish papers, webinars, presentations, podcasts, researchSEO/SEM

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Networks: Use Groups Strategically

Think shared interest group instead of a company group– Provide topics for open-ended discussions– Post relevant news and information (linking

back to your blog as needed)

Key is to find a topic that you have expertise in that your customers would have an interest in too

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Microblogs: Have a “Follower” Strategy

Build your Twitter “followers”– Media– Other thought leaders– Industry organizations

Follow those you want to engage withThose you follow likely will follow you back

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E-mails: Ubiquitous and Useful

E-mails/E-newsletters– Case Studies– Industry comment

Add a tagline to all emails with your social media links to feed your funnel

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Examples

Thought Leadership in Action

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Thought Leadership in Action

Accenture– Thought leadership should be integrated into

your company culture– Make innovative thought easily accessible– Give employees freedom of speech

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Thought Leadership in Action

TED Conference– Share the spotlight with other thought leaders

by bringing them into your sphere– Think big– Focus on the future rather than commenting on

the past

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Thought Leadership in Action

English Cut– What seems mundane or ordinary can be of

great interest to those on the outside– Letting people into your world helps them

understand the processes, complications and obstacles you encounter, making them more understanding and appreciative of your work

– People begin to regard you as the go-to resource for all things related to your industry

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Thought Leadership in Action

Cisco– Pay attention to timely news and think

about how it affects your customers– Support your customers’ success– Incorporate video to more deeply

engage readers

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Thought Leadership in Action

Stormhoek Wine– Partner with the big names– Give away product for publicity– Differentiate yourself from your competitors

by connecting with your audience in a new way

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Thought Leadership in Action

Rohit Bhargava– Do more than comment on existing content;

generate new concepts– Share the credentials that make you a credible

thought leader– Utilize a variety of outlets to share content

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Final Advice

Clarity, Commitment and Consistency!– It’s more difficult to maintain your visitors– Resist the temptation to market– Don’t write about yourself – write about your

customers and your industry

Always be giving (and generous with your ideas – to a point)There will be new channels, so add to the funnel but keep your “hub” intact

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