Post on 30-Jan-2016
description
Think Ahead:
Take A
Knowledge
Journey
Dr. Nick Bontis
Associate Professor of Strategy, McMaster U. Director, Institute for Intellectual Capital Research
Associate Editor, Journal of Intellectual Capital Chief Knowledge Officer, Knexa Solutions
www.NickBontis.com nick@bontis.com
MindLand
Machine
Knowledge Era
Industrial Era
Entering Entering AA NNew ew EraEra ? ?
Agriculture Era
Tobin’s q
GroupWare
GroupWare
Internet
AccountingMetrics
Tech
Internet users:30 million - 1999
973 million - 2006 WTO
In 1997 home PCs passed TVs in units sold
Retail Week
Internet Usage1995 4%, 1998 25%, 2006 75%
Nielsen
IP Addresses2128 = ?ICANN
Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a total mses and you can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.
Volunteer for a Volunteer for a Reading testReading test
Training to Read Training to Read FasterFaster
YELLOW BLUE ORANGEBLACK RED GREEN
PURPLE YELLOW REDORANGE GREEN BLUE
BLUE RED PURPLEYELLOW RED GREEN
Research Research HighlightsHighlights
• IDC reports FORTUNE 500 wasted $12 billion duplicating work
• Ford reports $914 million cost savings due to KM from 1997 - 2000
• Chevron saves $650 million since 1991 due to KM• Texas Instruments saves $1 billion cumulatively
since KM program launched in 1995• 25% of Fortune 500 companies have a CKO• Business and Government KM
• Gartner Group reports– 90% of FORTUNE 500 working on KM
• World Economic Forum– 95% of CEOs feel that KM is critical to success
Multi -Multi - PerspectivesPerspectives
Accounting
Training &Development
Economics
HumanResources
OrganizationalBehaviour
Strategy
TechnologicalSystems
Marketing
Sales
5 To Do’s for 5 To Do’s for TomorrowTomorrow
1. Raise awareness about knowledge era challengesAction: Behaviours are emulated – receiver analysis
2. Treat training as an investment not a costAction: $T&D / FTE – embrace the power of “RE”
3. Attempt to recoup talent that leaves the firmAction: Implement universal exit (entry) interviews
4. Accelerate your knowledge absorption rate (µ = 200)Action: speed reading test (www.NickBontis.com)
5. Be mindful of technology investmentsAction: Reduce search costs – www.google.ca/alerts Outlook – Tools – Rules, alerts and wizards
Dr. Nick Bontis Dr. Nick Bontis Ph.D.Ph.D.
nick@bontis.com nick@bontis.com www.NickBontis.com www.NickBontis.com
Thank you!Thank you!
Keynotes / seminars Research / consulting www.NickBontis.com
“Fun Stuff” for test