Post on 01-Jan-2015
These materials are licensed under the Creative Commons Attribution-Noncommercial 3.0 Unported license (http://creativecommons.org/licenses/by-nc/3.0/) as part of the ICANN, ISOC and NSRC Registry Operations Curriculum. These materials are licensed under the Creative Commons Attribution-Noncommercial 3.0 Unported license (http://creativecommons.org/licenses/by-nc/3.0/) as part of the ICANN, ISOC and NSRC Registry Operations Curriculum.
Sistemas de Incidentes con RTSistemas de Incidentes con RT
WALC 2010
Resumen
- Monitoreo- Coleccion de datos - Contablilidad
- Planear capacidad- Disponibilidad(SLAs)- Tendencias- Detectar problemas
- Control de cambios y monitoreo
- Perfeccionamiento
- Arreglar problemas
- Quejas de clientes- Pedidos
- Herramientas del NOC- Sistema de tickets
Ticket
Ticket
Ticket
Ticket
Ticket
Notificaciones
Resumen
Esta semana vimos:– Trac– iperf, tshark, tcpdump,
netstat, lsof, etc.– SNMP– IPTables– Request Tracker (RT)– Nagios– RT-Mailgate– Netdot
- Netflow/NFSen - Subversion- RANCID- CVSWeb- Cacti- Smokeping- Puppet- Syslog-NG- Swatch
Resumen
Gracias por su atención y esfuerzo!
Preguntas?