Themes for the ACT KM Group

(Canberra Chapter)An introduction to the discussion

Canberra, 5 February 2002Ron Robinson

Acknowledgment and Disclaimer:IP Australia supports my participation in ACT KM Forum. However, the views expressed are my views and should not be taken to be the views of IP Australia.

Objective• use some of my own thoughts and

input from others to present a framework for the discussion - and for the themes

• promote a discussion on the themesthe ACT KM Group should work with during 2002 and beyond

ACT KM Mission(as given on Yahoo Groups)

• ActKM is a learning community dedicated to building knowledge about public sector knowledge management.

• Our ultimate aim is to be a key source of public sector knowledge management knowledge

What we have been doing

• Monthly & Special Meetings– speakers present relevant theories or case studies

• Discussion on www– requests for information and help, – discussion of issues, – postings of papers & articles

• Conferences– case studies

• Co-ordination– Convenor and helpers

Four-part Framework• Professional development

– learn about KM Methods, tools, techniques, values• Practice development

– using KM to define strategy– using KM to manage & develop knowledge resources

• Recognition– location of KM in PS Agencies– identity of practitioners

• Coordination– nurturing the ACT KM Forum

Prof. Dev - Principles & Methods (Fahey List)

• Mentoring• Training & Development• A Knowledge Project• A Knowledge Repository• Communities of Practice• Intermediary Roles

• Storytelling• Collaboration• Social Network Analysis• Scenarios• Knowledge Mapping• Experiments

Prof. Dev - Methods, tools & techniques

(Robinson List)• Analysis of what we know (ASHEN etc)

• Business & Competitive Intelligence

• Future Scenarios• Alliances• Organisational

Capabilities• Organisational

Development

• Communities of Contributors

• Communities of Practice

• Cultural Fit & Cultural Development

• Learning Strategies• Change Management• ? Technology

Practice Development

What could / should be done(Business Intelligence System)

What skills would be neededWhat information would be needed(Knowledge Management Tools )

What is being doneWhat is being improved

(Performance Reports; Improvement Projects)

What know-how existsWhat info resources are available

(Skills Framework, Info Inventory)

Process & performance

People & knowledge

Start

A) KM in Strategy Development

B) Managing Knowledge Resources - see Methods, Tools etc

Recognition• ActKM seeks recognition of -

the improvement to the work of public sector agencies that can be obtained by the use of Knowledge Management methods, tools and techniques; and

the role Knowledge Management practitioners have in explaining the methods, tools and techniques, applying them, and in helping other people use them.

Coordination(Nurturing our Group)

• Membership• Meeting management• Speakers & themes• Conferences or workshops• Sponsorship and support• Communication - use of Yahoo Groups• Reporting• Governance

Summary: Four-part Framework

• Professional development– learn about KM Methods, tools, techniques, values

• Practice development– using KM to define strategy– using KM to manage & develop knowledge resources

• Recognition– location of KM in PS Agencies– identity of practitioners

• Coordination– nurturing the ACT KM Forum

A new mission• ActKM is a learning community

• dedicated to building knowledge about public sector knowledge management.

• ActKM seeks recognition of - the value of using knowledge

management methods, tools and techniques; and

the role of knowledge management practitioners.

The Australian Policy Cycle

from The Australian Policy Handbook, Bridgeman & Davis

consultation

coordination

decision

implementation

evaluationidentify issues

policy analysi

s

policy instruments