THE VALUE OF MOBILITY MANAGEMENTCarrie PorterGreater WI Agency on Aging Resources, Inc.

Transportation Landscape in WI• Lack of coordination• Fragmented systems difficult to navigate• Aging population• Rural • New state leadership• Family Care – Medicaid Waiver program• Statewide Transportation Manager for Medicaid

Transportation• Changes to healthcare delivery

Evolution of Mobility Management in Wisconsin Interagency Council on Transportation Coordination

(ICTC) 2005 Statewide & local coordination plan 2006-07 First New Freedom grant cycle in fall 2007 for project

implementation in calendar year 2008 2008 Mobility Managers hired – 20 projects WisDOT MM certification program - 2009 Formation of WI Assn. of Mobility Managers

WI Association of Mobility ManagersIncorporated in 2011, designated 501(c)6 in 2013Registered with the Government Accountability Board for first time in 2013.

VISION• To lead in coordinated mobility solutions and to support the

systems and professionals working in the field.

MISSION• To provide opportunities for professional growth through educational and networking events, ongoing support and peer-to-peer and resource sharing.

www.wi-mm.org

Mobility Management

The practice of using all available resources, and developing new ones, to improve mobility, increase efficiency and reduce cost. – WI Assn. of Mobility Managers

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Mobility Management Practices in Wisconsin July 2015 Bureau of Local Roads, Transit, Railroads and Harbors WisDOT

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Use WisDOT MM study July 2015 - http://wisconsindot.gov/Documents/doing-bus/local-gov/astnce-pgms/transit/mob-prac.pdf

Mobility Managers - Who employs them? Cities, Counties, Tribes Transit Agencies Independent Living Centers Community Action Programs / Service Agencies /

Workforce Development Agencies Social / Human Service Agencies Aging and Disability Resource Centers / Departments

and Commissions on Aging / Senior Services Agencies

-Needs assessments-Travel training-Coordinate services-Marketing-Promote collaboration-Develop inventory-ID needs-Strategies to meet needs.-Coordinate funding-Train volunteers-Trip planning-TA-One-call center-Regional mtgs

What are the factors that have contributed to Wisconsin’s success?

Support within the State, buy-in to the concept coming from the top down

State emphasis on coordination (ICTC) A mobility management model not prescribed by the

State but determined locally State money for specialized transportation & transit Mobility management infrastructure, association Networking and sharing practices Consumer input and coordination planning Partnerships and resource sharing Emphasis on professional skills & certification

Curriculum for MM Certification• Core Courses:

• Professional Skills Development Courses• Management Skills Courses• Professional Information Courses

• Supplemental Courses: On-going continuing education • Mentoring• Peer Sharing: Required for certification as a Mobility Manager - One

45 minute presentation on an aspect of your program. These presentations may count towards the Program Development requirement for other MMs.

• Meeting/Training Attendance: As networking is a significant part of Mobility Management education, MMs are required to

attend in-person trainings/meetings per year, and WAMMconference calls.

• Recertification

Benefits to the Individual• Increased knowledge and awareness of resources• Better understanding of the system and effects on the

system• Large network of peers• Greater knowledge about funding sources,

funding/position stability• Tools to promote mobility management• Effective advocates • Individual Promotions

Benefits to the Agency• Increased effectiveness and efficiency • Faster start-up• Increased transportation coordination/networks • More options• Diversified funding• Inclusivity - voices of consumers• Advocacy – same messaging• One point of contact – data, contracts, ROI, planning strategies, best practices• Systems changes

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http://www.countyhealthrankings.org/sites/default/files/state/downloads/CHR2016_WI.pdf

Sample Value Propositions• Reduced missed/cancelled appointments• Increased efficiency for health center – free up staff, increase throughput

• Increase compliance to discharge plans and treatment plans – pxn, therapy, follow-up apts.

• Prevent isolation and its health impacts• Allow caregivers to continue working.• Provide rides to work• Quality of life, health status, increase use of preventative services, lower hospitalization

Carrie PorterGreater WI Agency on Aging Resources, Inc.

608-228-8092Carrie.porter@gwaar.org