Post on 25-Jan-2017
The value of being valued
Peter Hickey
1st Relationship Management Conference, Stirling, 20 Nov. 2015
All in the eyes of the beholder!
Hmmm! How
much am I worth?
From Old to New
Library Executive
Collection Services
Planning & Admin
Research Services
Special Collections
Client Services
Client Services
Academic Services x 2
STM & HSS
Reader Services
Floor Services
Facilities
13 Liaison librarians
Research Services
3
Client Services
6
Collection Services
3
Planning & Admin
1
What we Gather
UniShare
Collections
Feedback
Sentry Sierra
Research Repository
Digital Library
Surveys
LibQual
SCONUL Online tutorials
LibGuides
Info skills IReL
UniShare: Queries by programme
Demonstrating Value
Using SCONUL Statistics
Benchmarking 6 Russell
4 Irish
Quality Review
Total expenditure on resources Print E-Books: Serials and databases
Space / Workstations
Library staff complements
Library Budget/expenditure
The Review Group found an impressive commitment and motivation to deliver on the University Strategy.
The Library has responded extraordinarily well to the changing nature of academic libraries. This is particularly worthy of note given the environment of rationalisation and economy in which it is operating. The last Library Strategic Plan was forward thinking, and has served to foster a climate of constant change;
The University units that work with the Library have highly favourable impressions of their professionalism, abilities, and flexibilities.
There is strong and impressive evidence across the Library of a uniform level of commitment to the University; staff appear highly engaged, professional and motivated.
The resourcing challenges faced by the Library threaten to prevent the University from achieving its strategic objectives, but equally the Library is well positioned, were the resourcing difficulties to be resolved, to play a major part in supporting delivery of University Strategy 2015-2020.
What users Value
LIBRARY!
Quotes form the quality review Richview example
120 Journals moved to store
Pre 2000 Only 14 titles
Post 2000 39 titles
More than 5 uses in a semester
2015 School Quality Reviews: Library referenced in 13 of 38 schools
Arts and Humanities: 7/8 Social science & Law: 4/11 Business : 0/1 Engineering & Archit: 1/6 Health and Agriculture 1/5 Science 0/7
Connecting Stories
Commitment to Irish culture
Valuing the cultural heritage resources held uniquely at UCD which are of national and global interest …
With Data
0
50
100
150
200
250
Agriculture,Food Science
& VeterinaryMedicine
Arts & CelticStudies
Business &Law
Engineering&
Architecture
HealthSciences
HumanSciences
Sciences
College Breakdown
All other Levels
UG
Outreach Team
Outreach Team
Outreach Team
Outreach Team
Outreach Team
Outreach Team
Matching the
university speak
Matching the
university speak
Value:
Its all in the eye of
the beholder!
Thank you
Photo credits
John Hickey: https://www.flickr.com/photos/fotosbyjohnh/ ICONSDB: http://www.iconsdb.com/white-icons Melanie Simpson , UCD Library Outreach Vincent Hoban, UCD Media Services All other photos are original by the author