The pace of change

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Building a culture to support long term investment in the quality of products

Transcript of The pace of change

The pace of change

Sjors Timmer, The Community Workshop Sessions ‘13

1. Continuous improvement 2. The pace of change 3. Building strength

Continuous Improvement

Continuous Improvement

Via: http://stanfy.com/approach/

[Continuous Improvement] is a system that says there is no limit to people’s creativity. People don’t go to Toyota to work they go there to think !

- Taiichi Ohno

Author of Toyota Production System

The pace of change

Every form of civilisation is a wise equilibrium between firm substructure and roaring liberty !

- Eugen Rosenstock-Huessey

The Clock of the Long Now - Stewart Brand

Pace layering

in Stewart Brand - The Clock of the Long Now -

Pace of change

People

Culture

Organisation

Infrastructure

Interface

Interactions

Via: http://stanfy.com/approach/

Time to complete feedback loop

People

Culture

Organisation

Infrastructure

Interface

Interactions

In a healthy society each level is allowed to operate at its own pace, safely sustained by the slower levels below and kept invigorated by the livelier levels above. !

– Stewart Brand

The Clock of the Long Now - Stewart Brand

Pace layers in action

Via: http://jonty.co.uk/bits/dagstandards-currentjobs.png

People

Culture

Culture

Infrastructure

Via: http://googleblog.blogspot.co.uk/2013/04/happy-birthday-campus-london-youve.html

Infrastructure

Every form of civilisation company is a wise equilibrium between firm substructure and roaring liberty !

- Eugen Rosenstock-Huessey

The Clock of the Long Now - Stewart Brand

The Five Whys The core idea of Five Whys is to tie investments directly to the prevention of the most problematic symptoms.

http://www.fastcodesign.com/1669738/to-get-to-the-root-of-a-hard-problem-just-ask-why-five-times

Six whys

People

Culture

Organisation

Infrastructure

Interface

Interactions

Every why brings us closer to the root cause but also closer to a layer where things are harder and slower to change

At no point did we drop everything to focus solely on training. Instead, we made incremental improvements to the process constantly !

- Eric Ries

http://www.fastcodesign.com/1669738/to-get-to-the-root-of-a-hard-problem-just-ask-why-five-times

Building strength

Archiving the models allowed architects to keep the traces of creativity […]; de-archiving them meant they could rediscover those traces of design invention that time had left intact. !

- Albena Yaneva

Made by the Office for Metropolitan Architecture: an ethnography of design, 2009, page 65

http://www.archined.nl/en/reviews/2010/engels/blue-foam/

The biggest part of our work [...] disappears automatically. [...] But you can't look at these designs as waste. They're ideas; they will survive in books. !

- Rem Koolhaas

We're Building Assembly-Line Cities and Buildings, Der Spiegel 2011

http://www.dezeen.com/2010/05/05/oma-book-machine-at-the-architectural-association/

OMA book machine

What can we do in the digital world?

Via http://craigmod.com/journal/digital_physical/

Via http://craigmod.com/journal/digital_physical/

Via http://craigmod.com/journal/digital_physical/

Via http://craigmod.com/journal/digital_physical/

Via http://finalfinal.com/

Via https://blog.gov.uk/

It’s not about improving products, it’s about building a system that enables products to be improved continuously

Thank you

Sjors Timmer, The Community Workshop Sessions ‘13