The impact of seasonality on consumer behaviour

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Transcript of The impact of seasonality on consumer behaviour

The impact of seasonality on consumer behaviour June  2013  

Our Purpose

“To make it more likely that people will buy from our clients than anyone else”

Core Service Offering to Retailers:

Retail Consulting Online Marketing

Online Technology

Consumer device usage

70%  Share   13%  Share   17%  Share  

0%  

2%  

4%  

6%  

8%  

10%  

12%  

14%  

16%  

18%  

 £-­‐    

 £200,000    

 £400,000    

 £600,000    

 £800,000    

 £1,000,000    

 £1,200,000    

1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23   24   25   26   27   28   29   30   31  

Conversion

 Rate  

Revenu

e  

Revenue   CR  

Consumer buying trends

7%  

8%  

9%  

10%  

11%  

12%  

13%  

14%  

15%  

 £3,400,000    

 £3,600,000    

 £3,800,000    

 £4,000,000    

 £4,200,000    

 £4,400,000    

 £4,600,000    

 £4,800,000    

Sunday   Monday   Tuesday   Wednesday   Thursday   Friday   Saturday  

Conversion

 Rate  

Revenu

e  

Day  

Revenue   CR  

0%  

2%  

4%  

6%  

8%  

10%  

12%  

 £-­‐    

 £200,000    

 £400,000    

 £600,000    

 £800,000    

 £1,000,000    

 £1,200,000    

0   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23  

Conversion

 Rate  

Revenu

e  

Hour  

Revenue   CR   Average  CR  

 £-­‐    

 £50,000    

 £100,000    

 £150,000    

 £200,000    

 £250,000    

0   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23  

Revenu

e  

Hour  

Sunday   Monday   Tuesday   Wednesday   Thursday   Friday   Saturday  

Christmas  consumer  behaviour  

Consumers consider before purchasing

0%  

10%  

20%  

30%  

40%  

50%  

60%  

70%  

80%  

90%  

100%  

 £-­‐    

 £50,000    

 £100,000    

 £150,000    

 £200,000    

 £250,000    

 £300,000    

 £350,000    

 £400,000    

0   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23   24   25   26   27   28   29   30   31  

%  Total  Reven

ue  

Revenu

e  

Time  Lag  (;me  between  winning  and  sale  click)  

PPC  Toys  -­‐  Time  to  Buy  

Revenue    

Percentage  Total  Revenue  

Consumer  behaviour  isn’t  predictable  

0%  

1%  

2%  

3%  

4%  

5%  

6%  

7%  

8%  

0  

2  

4  

6  

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Conversion

 Rate  

Maxim

um  Tem

perate  

High  Temp  Conv  Rate  

Weather  impacts  consumer  purchase  Camping  Conversion  rate  

Thank  you