The IBM Knowledge Factory: example of a global, efficient and industrialised approach to content creation

Bert De Coutere IBM Learning Development

What I am going to talk about

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The history

IBM Knowledge Factory today

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Some examples

What’s next?

Instructional Designer

Courseware Engineer

Media Coordinator

Quality Coordinator

SMEContent

Developer

Content Developer

Content Analyst

Content Developer

Production Artist

Points to take away

• Don’t let the status quo stop you from moving on

• Business processes don’t kill creativity and the ‘art of learning’

• Tools being equal, it’s the processes that count

• There’s a new role in the learning development process: you

• It’s a small world after all

Thank you.

Questions?