Post on 29-Jul-2020
The Hong Kong Hospital Authority and GS1 Hong Kong advice:
How to start implementation of standards in hospitals?
KC LeungAssistant Training Manager
www.gs1hk.orgOptimizing business, creating value
© 2013 GS1 Hong Kong2
>700 drug deliveries
by GS1 standards
to all public hospitals every day
Attribution: GS1 Online
© 2013 GS1 Hong Kong3
Advise From GS1 HK:
What do you need to do to implement standards?
© 2013 GS1 Hong Kong4
Advice #1:Involve GS1 to solve your supply chain problems in the begining
© 2013 GS1 Hong Kong5
Global supply chain standardsand best practices ready for you
© 2012 GS1 Hong Kong
© 2013 GS1 Hong Kong6
Traceability, Patient Safety….
© 2013 GS1 Hong Kong7
Operation Efficiency
© 2013 GS1 Hong Kong
3 elements at the core
8
© 2013 GS1 Hong Kong
Identify
Product ID
Location ID
© 2013 GS1 Hong Kong10
Capture
4891668100029
Traceability
Database
© 2013 GS1 Hong Kong11
Share
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Sell to many hospitals
© 2013 GS1 Hong Kong13
Receive from many suppliers
© 2013 GS1 Hong Kong
© 2013 GS1 Hong Kong15
Things become easy and
beautiful if everyone can
agree to do things the
same wayAttribution: Pierre-Yves Beaudouin / Wikimedia Commons / CC-BY-SA-3.0
© 2013 GS1 Hong Kong 16
Available at:http://www.gs1.org/healthcare/mckinsey
2012 Report McKinsey & Company
Source: http://www.mckinsey.com
© 2013 GS1 Hong Kong17
“Implementing global standards across the entire healthcare supply chain
could save 22,000-43,000 lives and avert 0.7 million to 1.4 million patient disabilities”
SOURCE: McKinsey report, “Strength in unity: The promise of global standards in healthcare”, October 2012
© 2013 GS1 Hong Kong18
Wholesalers and distributors
Retail Pharmacies HospitalsManufacturers
Every stakeholder will benefit from adopting a single global standard
SOURCE: McKinsey report, “Strength in unity: The promise of global standards in healthcare”, October 2012
ROI
10-15 x 3 x 3-20 x4-25 x
© 2013 GS1 Hong Kong
Many countries are using Global Trade Item Number for
pharmaceuticals
= country accepts GTIN
= country requires NTIN
= country requires national ID #
= no input available© Copyright GS1 AISBL, 2014. All Rights Reserved.
© 2013 GS1 Hong Kong
Locally in HK, supply chain solutions ready for our community
B2CIoTB2B20
Efficiency Visibility Trust Quality
Financial Benefits
CustomerServices
BrandLoyalty
MarketOutreach
Marketing
© 2013 GS1 Hong Kong21
Hong Kong ezTRACKDatabase
-3 °C -3.7 °C -3.2 °C -4 °C -4 °C
Example: Quality Assurance by Cold Chain
Share location & temperature
© 2013 GS1 Hong Kong22
ABC Pharmacy
DEF
Pharma
cy
Example: Consumer ConvenienceBy Consumer Connect
ScanInformation
OTC Drugs
Location
© 2013 GS1 Hong Kong23Attribution: Flickr/ ilouque
Hospital Authority:
Many manual inspection and
data entry in warehouses
© 2013 GS1 Hong Kong24
With GS1 Standards and solutions, it’s possible to:
1. Check the drugs information in advance automatically;
2. Automate the data entry;
3. Automate track and trace of the drugs.
© 2013 GS1 Hong Kong
Identify drugs ✓ ✓ ✓ ✓
Identify locations
✓ ✓ ✓ ✓
Identify pallet ✓ ✓
Replacemanual operation
✓
Replace manualtransaction
✓ ✓ ✓ ✓
1.Purchase 2.Delivery3. Goods Receipt
4. Payment Settlement
GS1’s Analysis
© 2013 GS1 Hong Kong
Global Trade Item Number
Serial Shipping Container Code
GS1’s Recommendation
© 2013 GS1 Hong Kong27
GS1-128
Bar Code
GS1’s Recommendation
© 2013 GS1 Hong Kong28
41 Hospitals
Delivery Location at Hospitals
Suppliers
Hospital Finance Departments
Global Location
Number
GS1’s Recommendation
© 2013 GS1 Hong Kong29
GS1’s Recommendation
Electronic
1. Purchase Order Response2. Advance Shipment Notice3. Invoice
Electronic Purchase Order
© 2013 GS1 Hong Kong30
24 hrs before delivery
GS1’s Recommendation
Electronic Advance
Shipment Notice
© 2013 GS1 Hong Kong31
EDI Advance Shipping Notices
Date of Delivery
Ship From / To Party
SSCC, GTIN, Country of Origin, Expiration Date, and Batch no…
© 2013 GS1 Hong Kong32
1. Pre-validation
4. Confirm receipt & update inventory record automatically
2. Goods arrival at warehouse
3. Scan the SSCC bar code
GTIN Qty Batch No.
489166810002 9489166810003 7
0 20 1
ABCDEF
ASN
© 2013 GS1 Hong Kong33
”…If as one people speaking the same language they have begun to do this,
then nothing they plan to do will be impossible for them…”
Genesis 11:1-9
© 2013 GS1 Hong Kong34
Advice #2:Provide suppliers a user-friendly web portal to handle electronic documents
© 2013 GS1 Hong Kong
1.Purchase 2.Delivery3. Goods Receipt
4. Payment Settlement
Required Electronic Document
35
PO
PO Response
ASN 24 hrs before Invoice
© 2013 GS1 Hong Kong36
Direct Exchange
Web Portal
2 types of suppliers
© 2013 GS1 Hong Kong37
ezTRADEconnecting Hospital Authority
and suppliers
© 2013 GS1 Hong Kong38
1. Since 1995, 1st EDI community platform for the retail and
distribution industry in HK2. Suppliers are buyers are
connected by a single platform3. Monitored by users committee
© 2013 GS1 Hong Kong
> 2,000 Suppliers and Retailers in HK and South China
39
© 2013 GS1 Hong Kong40
Web Gateway
2 types of options ezTRADE
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Bad design can harm
your implementation
© 2013 GS1 Hong Kong44
Web ASN was new
Attribution: Flickr/ ~Pawsitive~Candie_N
© 2013 GS1 Hong Kong45
1.“Click Item # for next entries”
2. Choose Batch Number
in dropdown box
3. Enter Batch Number3. Enter Batch Number
ASN Page 1
Page 2
Human get lost with more than 1 page
© 2013 GS1 Hong Kong46
1. Editable Field
2. Delete ButtonBuyer & Supplier ID
Anything that can go wrong will go wrong, “Murphy‘s law”
© 2013 GS1 Hong Kong47Attribution: Flickr/ lemonhalf
Redesign with
3 principles1. Minimized entry
2. Single page for entry
3. Error Proof
© 2013 GS1 Hong Kong48
1. No edit, No delete
2. One page only 3. Auto Validation
© 2013 GS1 Hong Kong49
Advice #3:Have GS1 train and support your suppliers
© 2013 GS1 Hong Kong50Attribution: Flickr/ Remco van der meer
1 & ½ yearsfrom preparation to implementation Dec 2010 to Jun 2012
© 2013 GS1 Hong Kong
Supports to suppliers
51
Specification & Guideline
TrainingReferral to
printing companies
Tests
© 2013 GS1 Hong Kong52
In Jun 2012 By Apr 2014
Engaged 14 suppliers Additional 13 suppliers
70% of order lines Additional 16 % of order lines
54.61% of total pharmaceutical product
Additional 9.73% of total pharmaceutical product
Result
© 2013 GS1 Hong Kong53
“A journey of a thousand miles begins with a single
small step”Lao-zi
Attribution: Flickr/ Tobyotter
© 2013 GS1 Hong Kong54
Credits
This work includes materials from the following sources:
Page No.
Image Source
15 “Open Make Up For Ever 2013 - Team - France - 15.jpg” by Pierre-Yves Beaudouin / Wikimedia Commons available at http://commons.wikimedia.org/wiki/File:Open_Make_Up_For_Ever_2013_-_Team_-_France_-_15.jpg under a Creative Commons Attribution-ShareAlike 3.0 Unported. Full terms at http://creativecommons.org/licenses/by-sa/3.0/
23 “Found Blur Motion” by ilouque available at http://www.flickr.com/photos/38305988@N08/6169402770/in/photolist-apaNvh under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en
44 “hatching egg 1” by ~Pawsitive~Candie_N available at http://www.flickr.com/photos/scjn/5005892005/ under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en
47 “lemonhalf packaging” by Beck Gusler available at http://www.flickr.com/photos/halfbisqued/4201775410/ under a Creative Commons Attribution-ShareAlike 2.0 Unported. Full terms at http://creativecommons.org/licenses/by-sa/2.0/deed.en
50 “calender render0149” by Remco van der meer at http://www.flickr.com/photos/remmac/6926757627/ under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en
© 2013 GS1 Hong Kong55
Credits
This work includes materials from the following sources:
Page No.
Image Source
53 “Footprints” by Tony Alter available at http://www.flickr.com/photos/78428166@N00/7332882150/in/photolist-caYWoA under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en