Post on 20-Jan-2015
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APRIL 10, 2023 | SLIDE 1
www.realdolmen.com
NO FUTURE WITHOUT THE
WORKPLACE OF THE FUTURE
BRUNO SEGERS, CHIEF EXECUTIVE OFFICER
APRIL 10, 2023 | SLIDE 2
AGENDA
Bruno Segers
RealDolmen
IT Trends that shape the IT market
Trends that shape our current society
The future workplace
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BRUNO SEGERS?
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‘83 started as Industrial Engineer at Hessenatie, Ebes & Agfa ’86-90 first commercial experience at Digital Equipment & Oracle ’90-00 local & international career at Lotus/IBM ’01-06 Country General Manager Microsoft Belgium & Luxemburg ’07-11 From Real Software via Real to RealDolmen
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REALDOLMEN?
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Single-source provider of
integrated ICT solutions
Active in Benelux and France
1170 employees in Belgium, 347 in France and 57 in Luxemburg
(+1500)
Revenu 2010/11:
244 mio/ Ebitda: 17.2 mio/profit 7.3 mio
31 Solutions domains
83% overall client satisfaction score
“Service Provider Performance in the BeLux” survey by Equaterra
Simple for Customers
Home for Employees
795 followers on Twitter, and counting…
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A BROAD SINGLE-SOURCE OFFERING
Infrastructure Products
Business Solutions
Professional Services
Service Oriented Architecture Unified Communications Supply Chain Mgmt CAD/GIS Mobility Enterprise Asset Mgmt Clinical Trial Mgmt Systems Private Banking
Development Outsourcing Managed Services Project Management Training Services Business Process
Management
Data Center Front-end Networking
IP Communications Voice Over IP Security
Turnkey Solutions Enterprise Resource
Planning Customer Relationship
Management Business Intelligence ECM/WCM Web Solutions
Networking Testing Support & Helpdesk Security Enterprise Application Integration Service Oriented Architecture
Solutions built with own software or on top of 3rd party platforms. In this area we sell services and products (such as 3rd party software or own IP) under the form of licenses.
Encompasses services (both development and infrastructure competences) and products (own IP under the form of courseware, development methodologies, project management methodologies, building blocks, etc).
Hardware products and software licenses
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IT TRENDS THAT SHAPE THE IT MARKET
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GARTNER HYPE CYCLE FOR 2012 AND BEYOND
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TECHNOLOGY DRIVERS FOR 2012
And their related topics such as: Bring Your Own Device (BYOD) Privacy Security Contextual & location-aware applications Collaboration Social Media Data Quality Next-Gen Analytics
CloudMobile (apps & devices)
Social Computing Big Data Internet of
Things
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First, cloud computing: In the post-modern business, we’ll witness the emergence of cloud brokerages, which will act as specialist intermediaries between customers and cloud service providers. Cloud brokerages aggregate, integrate, govern and customize cloud services to make those services more specific to the needs of the customers. IT leaders must engage cloud brokers to make it easier to trade in a world of specialists.
3 KEY MARKET TRENDS FOR 2012CLOUD COMPUTING & CLOUD BROKERAGES
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3 KEY MARKET TRENDS FOR 2012FOCUS ON SIMPLICITY FOR CUSTOMERS & EMPLOYEES
Second, as business gets reinvented and becomes highly dynamic, IT leaders must change their systems in
order to deliver simplicity to their
customers and employees. To create simplicity CIOs need to put customers and their needs at the center of design and make the user experience simple by building context-aware solutions. The demand for simplicity has been bolstered by the shift to mobile technologies, and context-aware computing is also assuming greater importance.
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3 KEY MARKET TRENDS FOR 2012CREATIVE DESTRUCTION TO ELIMINATE LEGACY TECH
Third, IT leaders must embrace creative destruction to eliminate legacy technologies, selectively remove low-impact systems and take calculated risks to employ new solutions, the effects of which will threaten or eliminate the old. Most IT organizations have 70 percent or more of their time, money and mind share locked into reliability and just keeping things going, yet demands for game-changing IT capabilities are growing every year.
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TRENDS THAT SHAPE OUR CURRENT SOCIETY
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GEN-Y EXPECTATIONS
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2014
10 out = 10 in
2020
10 out = 7 in
BELGIAN JOB MARKET
WAR FOR TALENT
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MOBILITY, OR THE LACK OF
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9 million blogposts every day
The available technical information
doubles every 2 years
INFORMATIONOVERLOAD
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% of people with an active account on the following social media platforms…Plus, we take this behaviour with us to our workplacestatistics from an October 2011 Survey in the U.K.
SOCIAL NETWORKS
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0%
20%
40%
60%
80%
100%
Working alone
Same time, same place
Same time, different place (and different device)
Different time, different place (and different device)
Percentage of work that depends on group input2000 2005 2010
WORK STYLES
WORK – LIFE(RE)BALANCE
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Consumerization of IT is forcing more and faster changes than any other Trend
Enterprise IT
Consumer Capabilit
y
CONSUMERIZATION OF IT
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THERE IS A NEED FOR A FUTURE WORKPLACE
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TRENDS THAT SHAPE THE FUTURE WORKPLACE
Mobility Information wave
(Social)Network
Demographics Consumerization(Technology)
- War 4 talent- Generation Y
- Traffic jams- Work from everywhere
- Consumerisation/BYOD- Multiple devices
- Filtering- Knowledge at fingertips
- Social networks- Closing knowledge gap
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THE NEW NORMAL – BY “THOUGHT LEADER” PETER HINSSENEXPLORE THE LIMITS OF THE DIGITAL WORLD
HALF-WAY THERE
The past twenty years were about becoming digital.
Technology = Key
The next twenty will be about being “clever” with digital.
Innovation = Key
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“The greatest management achievement in the 20th century was the fifty-fold improvement in productivity of the factory worker…
...The biggest challenge in the 21st century is to increase the productivity of the knowledge worker in a similar fashion.”
- Peter Drucker
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Innovative People become Companies’ greatest assets so…
Not the workplace is the center, but the person as knowledge worker…
…The workplace is state of the art technology to support activities such as discover, learn,
collaborate, innovate, lead,…Source: Gartner
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HOW WE PLAN – BUILD – OPERATE THIS FUTURE WORKPLACE
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Meet the RealDolmen high performance workplace,
a people-centric environmentwhere we enable
efficient processes,
efficient information and efficient communication & collaboration
Independant of Location, Device or Time.
REALDOLMEN HIGH PERFORMANCE WORKPLACE DEFINITION
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• Process visualization and progress
• Integrated with LOB • Adaptive for the knowledge worker• Connected enterprise services
• My tasks , to-do’s and alerts• Adaptive for the knowledge
worker• Integrated
• Document & Information sharing• Collaboration on documents• Track changes, versioning,
rating
• Presence• Synchrone vs Asynchrone
channels• Voice vs Video• Formal vs Informal
• Find colleagues with similar experience
• Easy starting point to ask a question
• Self-learning possibilities
• Easy retrieval of (company) info• Digital inbound & outbound info• Inbound & outbound services• Physical documents governance
• Desktop, laptop, Smartphone, tablet…
• Corporate vs. Private devices• Consumerization of IT - BYOD
• Retrieval of any kind of information
• Access to any kind of application
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THE REALDOLMEN WAY
Build
Together we maximize the
VALUE
Together we create a VISION
Together we build a SOLUTION
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PLAN TOWARDS A PHASED IMPLEMENTATION
ECM Roadmap• Evaluate SWP’s according to:
• Value for organisation• Implementation
complexity• High-level budget
• Prioritize Phases
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PLAN TOWARDS A PHASED IMPLEMENTATION
SWP Readiness program• Specific per SWP• Business Req. & Technical
WS• Budget• PID• 5 days
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BUILD A PHASED IMPLEMENTATION
Following Best Practices Using Best of breed add-ons Using RealDolmen project Accelerators Based on “The RealDolmen Way” methodology
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Pile of fa
iled
products
True ‘ACTIVATION’ of the platform user adoption
framework
Back
OPERATE‘ACTIVATION’ OF YOUR PRODUCTIVITY PLATFORM
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THANK YOU
For more information:visit our website WWW.REALDOLMEN.COM
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