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The Evolution of Cloud Computing
July 2010
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SunGard overview The cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A
Agenda
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 3
SunGard overview The cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A
Agenda
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 4
Solutions include: Colocation, Managed Colocation, Managed Services, and Cloud Services
>40 data centers in North America and Europe Over 4,000 customers worldwide
Financial Services, Manufacturing, Retail, Healthcare and Business Services, Transportation, Telecommunications and Utilities, and Government verticals
Solutions for Fortune 2,000 + Mid-market $50M - $2B in Annual Revenue
Double digit Y/Y revenue growth
SunGard Managed Services
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Deliver Infrastructure and Platform Services
For enterprise-grade applications
That ensure availability
Our Mission
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SunGard overview Cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A
Agenda
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com
Garter: a style of computing where scalable and elastic IT-related capabilities are provided 'as a service' to external customers using Internet Technologies
IDC: an emerging IT development, deployment and delivery model, enabling real-time delivery of products, services and solutions over the Internet (i.e., enabling cloud services)
Forrester: a standardized IT capability (services, software, or infrastructure) delivered via Internet technologies in a pay-per-use, self-service way
NIST: cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction
Cloud definitions are a work in progress
Source: Jim Kaskade: http://jameskaskade.com/?p=594 and National Institute of Standards and Technology: The NIST Definition of Cloud Computing, v15
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1. Service– Consumer concerns are abstracted from
provider concerns through service interfaces2. Scalable and Elastic
– On-demand scalability adds or removes resources as needed
3. Multi-tenant– Shared resources allow economies of scale
4. Metered billing– Services are tracked with usage metrics to
enable multiple payment models5. Internet technologies
– Services are delivered through use of standardized identifiers, formats, and protocols
5 essential characteristics of a cloud
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3 service models
Software as a Service (SaaS)– applications running on a cloud infrastructure,
accessible from a web browser or other thin client– consumer does not manage or control the
underlying cloud infrastructure
Platform as a Service (PaaS)– consumer-created applications deployed to the
cloud infrastructure– consumer does not manage or control the
underlying cloud infrastructure but doe s have control over the deployed applications
Infrastructure as a Service (IaaS)– consumer provisions processing, storage, networks,
and other fundamental computing resources – consumer does not manage or control the
underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly limited control of select networking components (e.g., host firewalls)
SaaSSalesForce.com, Egencia, ADT
PaaSGoogle App Engine, Engine Yard
IaaSAmazon EC2/S3, Rackspace Cloud
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4 deployment models
Private cloud: operated for a single organization. It may be
managed by the organization or a third party and may exist on
premise or off premise.
Public cloud: made
available to the general
public
Hybrid cloud:
composed of two or
more clouds that remain
unique entities but are
bound together by
standardized or
proprietary technology
that enables data and
application portability
Community cloud: shared by several organizations. It may be
managed by the organizations or a third party and may exist on
premise or off premise.
Source: Cloud Computing Use Cases, a white paper produced by the Cloud Computing Use Case Discussion Group, Version 2.0, 30 October 2009
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SunGard overview Cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A
Agenda
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com
Businesses can become more efficient and agile
•Compelling economics– Capex to Opex: tenant not owner– Lower costs
• Economies of scale: equipment, resource utilization and staff • Metered usage
•Easier to manage– It’s a service, with SLAs– Easier to buy– Faster provisioning– Easier to control
Why cloud makes sense
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Applications
Data
Platform
O/S
Virtualization
Servers
Storage
Networking
Space/Power
Applications
Data
Platform
O/SCustomer Managed
Cloud is an inflection point for customers to transition the burden of infrastructure and platform management to a service provider
Path of Customer Evolution
Applications
Data
Platform
O/S
Virtualization
Servers
Storage
Applications
Data
Service Provider Managed
IaaSDIY
Networking
Space/Power
Virtualization
Servers
Storage
Networking
Space/Power
Platform
O/S
Virtualization
Servers
Storage
Networking
Space/Power
Applications
Data
Platform
O/S
Virtualization
Servers
Storage
Networking
Space/Power
ColoPaaS SaaS
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SunGard overview Cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A
Agenda
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com15
Barriers to adoption do exist…
Financial Increased ROI, quicker
payback, lower upfront capital investment
Accelerated deployment
Greater IT flexibility and scalability
Focus on core competencies
Benefits of virtualization without the requisite experience
Cloud awareness and comfort continues to grow
15
Security and compliance concerns
Performance
Quality of support
Control
Vendor lock-in
Maturity of model Is it really cheaper?
Applications not certified Configurability / level of
customization
Drivers Barriers
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Market Dynamics – Adoption & Attitudes
• The majority of IT decision makers are taking a “wait and see” approach - a large percentage are either not interested in or not familiar with cloud computing
• North America is lagging in adoption / plans to adopt - with the Enterprise and Mid mid-market segments showing more interest than SMBs
16
Forrester, IAAS, 2009
26%
7%
Forrester, IAAS, 2010
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Ensuring Application Availability is Already Difficult
Run: Manage production environments
Protect: Ensure secure access to applications
Recover: Protect application data and recover rapidly
Optimize: Ensure application performance meets SLAs
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Cloud/Utility Model Further Complicates Availability
• Virtualization
• On-demand
• Resource pooling
• Multi-tenant environments
• 3rd Party applications
• New business models
• Evolving security concerns
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Security•Where is my data?•How safe is my data?•Am I compliant in the cloud?Legal issues•How does licensing work?Management•How easily can I switch providers?•Will my application run better in the cloud?•How to manage the cloud/integrate with the cloud?•Does cloud hardware matter?Performance•Are there service levels on performance or just availability?Other•Will I really save money?•How to get data back in the event of a disaster?•Are there any standards in the cloud?
Make sure you ask these questions …
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SunGard overview Cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A
Agenda
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com
What you see today is just the tip of the iceberg
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com
1. The cloud of the future is an ecosystem
Source: Cloud Computing Use Cases, a white paper produced by the Cloud Computing Use Case Discussion Group, Version 2.0, 30 October 2009
New multi-vendor use cases available in the
cloud eg. business continuity
Full range of IT Service Management abilities
required to run infrastructure and
services
Open standards for ITSM and Security, essential for interoperability and
to lower switching costs
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2. More focus on Platform as a Service
Software as a Service
SalesForce.com, TurboTax, ADT
Platform as a Service
Google App Engine, Engine Yard
Infrastructure as a Service
Amazon EC2 + S3, Rackspace Cloud
Software as a Service
SalesForce.com, TurboTax, ADT
Infra Platform as a Service
Terremark, Savvis, SunGard
App Platform as a Service
Google App Engine, Engine Yard
Infrastructure as a Service
Amazon EC2 + S3, Rackspace Cloud
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3. Technology and Service integration
Customer segment
SMB Enterprise
Use cases
Complex
Simple
Managed Services companies understand:
•Security and compliance
•Support
•Integration of multiple vendor technologies
•How to provide enterprise IT as a service
Service
Technology
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SunGard overview Cloud is still being defined Why cloud makes sense Caveat emptor The future of cloud SunGard Enterprise Cloud Services Q and A
Agenda
© 2010 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 26
Private, not public
Enterprise grade, not commodity
Multi-site from the get go
Production-ready, not just for Dev/Test
Integrated ‘Virtual Data Center’
IaaS, evolving to PaaS, not SaaS
Secure and compliant
Shared or dedicated resources
Fully managed solution
SunGard’s Enterprise Cloud Solution
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Q&A27