Post on 05-Dec-2014
description
Customer Innovation Customer Innovation Customer Innovation Customer Innovation Management (CIM) Management (CIM) Management (CIM) Management (CIM)
Platform PhasesPlatform PhasesPlatform PhasesPlatform Phases
All Images Copyright © 2012
FreeDigitalphotos. All rights reserved
The Innovation Minder CompanyJuvignac, France
e-mail : info@innovation-minder.com
http://www.innovation-minder.com
Objectives of the CIM Platform: Objectives of the CIM Platform: Objectives of the CIM Platform: Objectives of the CIM Platform:
• CrowdsourceCrowdsourceCrowdsourceCrowdsource and coand coand coand co----create specific create specific create specific create specific challenges to your challenges to your challenges to your challenges to your customerscustomerscustomerscustomers
• Refine Refine Refine Refine your problemsyour problemsyour problemsyour problems
• Collect and generate new Collect and generate new Collect and generate new Collect and generate new opportunities, ideas opportunities, ideas opportunities, ideas opportunities, ideas and conceptsand conceptsand conceptsand concepts
• Evaluate, rank and validate them and select the most promising onesEvaluate, rank and validate them and select the most promising onesEvaluate, rank and validate them and select the most promising onesEvaluate, rank and validate them and select the most promising ones
• Select the best attributes of your conceptsSelect the best attributes of your conceptsSelect the best attributes of your conceptsSelect the best attributes of your concepts
• Test your new conceptsTest your new conceptsTest your new conceptsTest your new concepts
• Prepare your concept briefPrepare your concept briefPrepare your concept briefPrepare your concept brief
Customer Innovation Management Customer Innovation Management Customer Innovation Management Customer Innovation Management FunnelFunnelFunnelFunnel
Concept Innovation Concept Innovation Concept Innovation Concept Innovation withwithwithwith …………The Customer Innovation Management Platform The Customer Innovation Management Platform The Customer Innovation Management Platform The Customer Innovation Management Platform
Concept Innovation Funnel Concept Innovation Funnel Concept Innovation Funnel Concept Innovation Funnel
Ideas
selection
Concepts
Selection
Criterias
Selection
Challenge
Filter
Idea
ScreeningConcept
Evaluation
Concept
Review
Ch
all
en
ge
Bri
ef
G0
Comment on challenges
Vote on challenges
G1
Incubation
Idea rating
Concept rating
Concept testing
New concept testing
G2New
concept
Pro
du
ct De
ve
lop
me
nt
G3 G4
Challenge Set up Challenge Set up Challenge Set up Challenge Set up –––– FlexibilityFlexibilityFlexibilityFlexibility
• Manage your challenge
– Add Challenge Logo
– Add challenge brief description
– Set up users type (participants/ experts)
– Set up timeline for each phase and sub-phase
– Set up a point system
– Set up a decision making criteria
– Set up Store
– Add news
– Send mail to challenge users
• Users Management
– Provide a general registration form
– Customize specifics question to each challenges to select potential participants
– Invite user
– Approval of users (approve, reject, freeze..)
1111stststst Phase: Challenge Phase: Challenge Phase: Challenge Phase: Challenge FilterFilterFilterFilter
Comment on challenges:
A brief of a challenge is exposed to your
participant's community where they can
comment, reply, evaluate the different ideas,
and integrate photos and videos.
- At the end of the vote, the challenge owner will be
able to take the decision based on vote and on decision
making criteria to move to the next step with the best
ideas.
1111stststst Phase: Challenge FilterPhase: Challenge FilterPhase: Challenge FilterPhase: Challenge Filter
Vote on challenges
- All the ideas will be evaluated by Participants
and Experts on defined criteria's and also text
inputs can be added.
2222ndndndnd Phase: Idea ScreeningPhase: Idea ScreeningPhase: Idea ScreeningPhase: Idea Screening
Incubation :
Best Ideas selected from previous phase are
proposed to the participant's community where
they can comment, reply and evaluate the
different concepts composing your ideas.
2222ndndndnd Phase: Idea ScreeningPhase: Idea ScreeningPhase: Idea ScreeningPhase: Idea Screening
- At the end of the vote, the challenge owner will be
able to take the decision based on vote and on decision
making criteria to move to the next step with the best
concepts.
Idea Rating
- All the concepts will be evaluated by
Participants and Expert on defined criteria's
and also text inputs can be added.
Concept rating:
Best concepts selected from previous phase are
proposed to the participant's community where
they can comment, reply and evaluate the
different attributes composing your concepts.
3333rdrdrdrd PhasePhasePhasePhase: : : : Concept ReviewConcept ReviewConcept ReviewConcept Review
- At the end of the vote, the challenge owner will be
able to take the decision based on vote and on decision
making criteria to move to the next step with the best
attributes.
Concept Testing
- All the concepts will be evaluated by
Participants and Expert on defined criteria's
and also text inputs can be added.
3333rdrdrdrd PhasePhasePhasePhase: : : : Concept ReviewConcept ReviewConcept ReviewConcept Review
4th Phase4th Phase4th Phase4th Phase: : : : Concept EvaluationConcept EvaluationConcept EvaluationConcept Evaluation
- In this phase, the challenge owner will be able to
collect the vote on the new concept tested and
propose it to the designer and support by all the data
collected through the concept development.
New Concept Testing
- All the concepts will be evaluated by
Participants and Expert on defined criteria's
and also text inputs can be added.
Website:
http://www.innovation-minder.com
Princing :
http://www.innovation-minder.com/customerinnovationmanagement
Email:
info@innovation.minder.com
Customer Innovation Customer Innovation Customer Innovation Customer Innovation Management Platform!!!Management Platform!!!Management Platform!!!Management Platform!!!