Post on 19-Jan-2018
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THE COMMUNICATION PROCESSChapter 2
The Communication Process.
The Communication Process Communication is transactional meaning
a process that involves exchange
The Communication Process Sender-Receiver – the person who sends
a message to someone Receiver-Sender – the person who
receives, or believes he or she has received, a message
The Communication Process Message – the information that is exchanged
between communicators Channel – the space in which the message is
transmitted Noise – anything that interferes with a message
and is usually temporary (can be internal or external)
Barrier – and obstacle that blocks communication (can be internal or external)
Feedback – one person’s observable response to another’s message
The Communication Process.
The Communication Process Messages are made up of data – made
up of those things that catch a communicator’s attention, such as objects, people, sounds, thoughts, memories, and the messages sent by others
The Communication Process Perception – the complex physical
process of taking in data through the five senses.
The Communication Process Encoding – the mental process of assigning
meaning and language to data Transmitting – the physical process of
sending verbal and nonverbal messages Acquiring – the physical process of receiver-
senders use to take in the sender’s message
Decoding – the mental process receiver-senders use to create meaning from language
The Communication Process Intrapersonal Communication – the
communication that occurs in your own mind
Self-Talk – the inner speech or mental conversations that we carry on with ourselves
The Communication Process Interpersonal Communication –
communication between two people
The Communication Process Small-Group Communication –
communication within formal informal groups or teams
The Communication Process One-to-Group Communication – involves
a speaker who seeks to inform, persuade, or motivate and audience
The Communication Process Mass Communication – the electronic or
print transmission of messages to the general public
Mass Media – outlets of communication, such as radio, television, film and print that are designed to reach large audiences