Post on 28-Feb-2018
The BNY Mellon Digital TransitionMichael Gardner, BNY Mellon
@iValleyIC #FinTechTalk
http://ivalley.co
@rstata, @Altiscale http://www.altiscale.com
Uber, A Company Built On APIs
GeneralAnalytics
PasswordManagement
TransactionalEmail
Voice and SMS
PaymentServices
HelpDesk
Digitization: A Definition We Like
New entrants
Digital giants
Incumbents
Competitive Landscape
Online purchasing
Increasing online population
Customer Behavior
Advanced interfaces
Ubiquitous connectivity
Big Data analytics
Next gen computing
Technologies
Operational value
Business model innovation
Strategic & Operational Value
Organization
Process
Technology
Configuration
SOURCE: McKinsey & Company
Digital EnterpriseA company configured to deliver maximum strategic
and operational value from established and emergent
technologies and associated shifts in customer
behavior and competitive landscape
• Approach as a joint CTS / business change program with a strong sponsorship
• Invest in “the best training and mentorship you can find”
• Change the culture by addressing the breath of change required at all levels of the organization
• Use agile as a method to promote empowered, self organizing teams focused on services
• Start small and grow
• Work closely with vendors to support Lean-Agile
• Agile is not one thing. Connect the strategic dots.
• Change governance/ control processes to support agile
• Adopt a bimodal approach (not everything is suitable for agile)
• Architecture needs to be a first class citizen
• Agile is about teams of teams.
• Use end-to-end capabilities/ services as the organizing paradigm
• Promote reusable components.
PEOPLE
PROCESSTECHNOLOGY
Change Management
Nexus
Digitizing BNY Mellon Requires Technology, People & Process
5. API Inventory
6. Gateway/API Store
Investment Manageme
nt
Sales / Client
Management
Marketing
Manufacturing
Operations /
Logistics
Purchasing Procureme
nt
Continual Improvement
Talent Management
Government / Regulatory
7
TechnologyProviders
Market Infrastructure
Data Providers
Custodians
Clients
5
6
4
1
3
1
2
NEXENDigital Ecosystem
Powered by BXP
NEXEN Digital Ecosystem
A foundation for clients and the industry to build upon
Operational Backbone
1. BNY Mellon eXtreme Platform
2. Data Cloud
3. Digital Pulse
4. Workflow
Digital Interactions
Innovative Solutions
7. App store
Mature
Third generation BNY Mellon utility platform
Primary environment for web technology
Foundational element for NEXEN ecosystem
Digital
Private cloud, multi-datacenter, public-ready
Integrated developer tools
Open source common software stack
Rapid onboarding of developers and apps
Platform
Infrastructure and applications in one bundle
Not just a cloud – platform as a service allows switching out infrastructure providers
Cloud Foundry provides industry-standard open source foundation for continued cloud innovation
65+mmRequests Per Day
100%App Monitoring
BNY Mellon eXtreme Platform (BXP)
Big Data analytics platform, enabling us to generate actionable insights to improve processes and business performance. Digital Pulse is comprised of four core pillars combined to empower working smarter through evidence-based decision making.
CaptureCollecting event based data
1
StoreBig Data repository
2
ActDelivering actionable insights
4
AnalyzeConsistent, meaningful analytics
3
Value to our Client
Some Examples
• Improves service levels by trending SLA process steps and providing insights into activities in our Fund Accounting Process
• Reduces processing times by providing usage patterns of operations and providing improvement opportunities in our Transfer Agency business
• Reduces structural cost by identification of where manual effort is spent and applying automation or machine learning in Straight Through Processing
• Reduces risk and increases transparency by leveraging real-time position health meter to view critical intraday Liquidity metrics
Our Evidence Based Ecosystem
Digital Pulse
The NEXEN ApproachTransformation is a Journey
Build common infrastructure for all products
Deliver existing and new products in the common infrastructure
Combine BNY Mellon services with outside tools to drive comprehensive solutions
Create New
Innovations
Bring 3rd Parties into our Distribution Channel
Allow Clients to Extend Their Investments
Education for CTS and the Business
App Store Gateway API Store Digital Pulse BXP Workflow Data Cloud
Audit Existing Portals
Distill Functions
into Services
Create integrated Client Experience
New Solutions
being Built on NEXEN
Conduct Architecture Reviews with
Lines of Business
Fill the API Store
Productivity
Continuous Delivery
Design Thinking
Faster Time to Market
Reuse
Digital Transformations require
technology-driven Business
Process and Culture changes
Source: Cloud Foundry Foundation
PEOPLE
PROCESSTECHNOLOGY
Change Management
Nexus
Disclosure
BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation and may be used as a generic term to reference the corporation as a whole and/or its various subsidiaries generally. BNY Mellon will not be responsible for updating any information contained within this material and opinions and information contained herein are subject to change without notice. BNY Mellon assumes no direct or consequential liability for any errors in or reliance upon this material. © 2015 The Bank of New York Mellon Corporation. All rights reserved.