The 12 mHealth Application Clusters

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This is a great presentation that describes major mobile phone applications in healthcare (mHealth). Presented by Claudia Tessier at the mHealth Networking Conference in DC. Describes mobile phone usage in patient communication, point of care documentation, disease management, body area networks, education programs, pharma/clinical trials, professional communication, public health, emergency medicine, and financial applications.

Transcript of The 12 mHealth Application Clusters

mHealth Networking ConferenceFebruary 3, 2010

Claudia Tessier RHIACEO and PresidentmHealth Initiative

Copyright 2010 mHealth Initiative Inc., Boston MA. All rights reserved.

Worldwide mobile subscriber base >4 billion

Compare that to:◦ Landline phones: 1.2 billion ◦ TV sets in use: 1.4 billion ◦ Registered automobiles: 850 million◦ People using PCs: 950 million ◦ Access to internet: 1.3 billion◦ People with at least 1 credit card: 1.5 billion population

has a mobile phone).

Devices – thousands including◦ Apple iPhone

◦ Droid

◦ Blackberry Curve and Storm

◦ HTC Touch HD and HTC Pro

◦ Palm

◦ Samsung

◦ Sony Ericson

Estimated 5000 mHealth apps available over range of devices◦ Over 3700 clinical

◦ Over 1000 consumer

◦ But not all apps available on all phones

mHealth 12 Application Clusters

During visit◦ Patient education

◦ Financial and administrative

◦ Care communication

Post-visit and between visits◦ Text messages

◦ Email

◦ PHR (CCR)

◦ Medication reminders

◦ Health promotion

◦ Questions (with photos if applicable)

◦ Patient education

◦ Disease management

◦ Resources

Before visit◦ Selecting caregiver

◦ Pre-visit communication Text message

Email

Photos

◦ Appointment requests, scheduling, reminders

◦ Appointment agenda

◦ Administrative inquiries

◦ Insurance info

◦ Demographic data

◦ Advance check-in

◦ PHR (CCR)

Appointments

Medication reminders

General inquiries

Administrative questions

Non-healthcare related communication

Health promotion

Patient-initiated communication◦ Need to reschedule appointment

◦ Need for prescription refill, etc.

Programs like the airlines’ “Remember Me” provide ◦ A direct path to information about you when calling

from a phone number pre-registered with your provider.

◦ The system recognizes your phone number, instantaneously pulls up your information and even greets you by name.

◦ All of this information is available within a few seconds at the beginning of the call

More communication between clinician and patient leads to◦ Better quality of care

◦ Greater continuity of care

◦ Greater efficiency

◦ Fewer visits

◦ Lower costs

Communications must be clear and customizable (usability)

Both parties need acknowledgement New workflow, parameters and protocols

required New reimbursement system must be considered New ID systems can help: Photo and

“Remember me”

Patient ID

Structured communication

Security/confidentiality

Provider workflow issues

11

Medical reminders are sent to the patient’s mobile phone, and questions are answered by simply pressing buttons or using voice response.

The messaging functionality continues to work, even if out of network range.

Patients have the option of using a GenerationOne-provided phone or approved mobile devices.

Patients input test results directly into the mobile phone.

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The patient responses automatically populate the Dashboard and Patient Health Record.

• Dashboard - Provides real-time monitoring, tracking and trending by health plan and authorized constituents.

• PHR - Can receive data from EMRs and lab facilities.

InTouch Clinical

Your next

appointment with

Dr. Divish is on

04-14-2009.Please

respond YES or

NO to indicate if

you can attend

Appointment

Reminders

© 2010 Life:WIRE Corp PATENT PENDING JANUARY 2010

Wellness InteractionGood afternoon Kelly,

how are you feeling

today? Please let us

know with an “A” for

Great, “B” for OK or

“C” Don’t Ask

C

Don't Ask

Automated Delivery

Reports Patient

Record

Jitterbug – phones for seniors

Portable Health Device

www.PortableHealthDevice.com

Provider directories – and directions Urgent care centers Formularies Guidelines and protocols Decision support Telemedicine guidelines Accessing specific CCR information Patient’s comments re Web Patient directives PHR

For providers and patients

19

iTriage

User follows symptoms

to “Possible Cause”

then selects

description, tests,

symptoms, treatment,

search web or find a

provider

Available on other

mobile platforms and

the desktop

www.itriagehealth.com

Notes

Geolocation used to

provide access and

directions to:

-Hospitals

-Physicians

-Urgent Care

-Centers

-Retail Clinics

Directs consumers to

most appropriate level of

care given symptoms

iSEEK Medical Mobile™Evidence Based Medicine at the

Point-of-Care for Clinicians

Results categorized by topic, source, and MeSH

Selected Topic to Drill Down

Scroll down to view results

◦ The promise of EMRs at your fingertips anywhere, anytime

Access patient history in real-time

Document (capture patient information capture and generate report) in real-time

Transmit patient information in real-time

Navigate patient information in real-time

Is documentation

like this acceptable

anywhere other

than in healthcare?

• Legibility

• Structure

• Meaning

• Completeness

Real-time, point-of-care

information capture!!!

Confidential!

“Handy” – and Mobile!

Handheld

Device?

Accuracy

Authentication

Interoperability◦ mDevices to HIS and EMR

◦ Medical devices wireless communication

EMC

Data integrity

Interoperability

From internal system

From a Website

From the phone card

Currently focused on ◦ Diabetes

◦ Asthma

◦ Dermatology

◦ Preventive care in pregnancy

◦ Smoking cessation

◦ Hypertension

◦ Weight control

Many variations

Applications◦ Parents to monitor their children

◦ Patients to monitor and report their health data

• View data in graphical format,

clearly showing where range

should be

• See a High/Low alert for

readings out of range with

prompts to enter contextual

information

• Medication notepad shows med

changes as flag on graph, to

correlate with readings

• Helps patients begin to associate

readings with lifestyle and other

factors

Blood Sugar Too Low Instructions to Eat Something

Tip after eating and retaking the blood sugar reading

Also supports these blood

glucose meters

Abbott FreeStyle Lite

Ultra Mini

Bayer Contour

One Touch Ultra Series

Ultra 2Ultra

Supports scale measurements for weight loss programs

Bluetooth-enabled Scale

Tele-Medicine - Products

High Risk Pregnancy

Delivery

Vital Sign Monitoring

Temp

BP

ECG

Resp

Pulse

Remote Cardiac Monitoring

FDA approval

Proof of ROI

Collection of projects/experiences◦ Aggregation of data

Teaching, monitoring, coaching…

New applications in nursing and other areas

Teaching patients self-care, monitoring, expectations

Need standards

Preferred communication channels for lab, pharmacy, etc.

Colleagues◦ Specialty-specific communities

◦ Disease-specific experiences

◦ Ask the expert!

Provider-patient applications Financial data

Demographic data

Non-clinical data

Appointments

Self check-in

Reminder

Staff communication Internal

External

Third parties Payers

Labs

Other providers

Asset tracking◦ Surgical instruments◦ Medical records◦ Equipment

Patient flow management◦ Scheduling◦ Admissions and

discharges◦ Bed management

Charge capture Providers accessing eligibility info Providers sending bills Patients accessing coverage and co-pay

information Payers in active communication with patients

and providers Online real-time adjudication

For EMS and the ED◦ Not starting with a “blank sheet”

◦ Advance triage

◦ Substantial cost reductions expected

◦ San Diego experience

For patients themselves◦ Emergency self-care

◦ First aid

45

Thanks to http://www.iphonesavior.com/

46

Reporting of disease outbreaks◦ Swine flu, for example

Alerting providers

Instructing patients

Bioterrorism

Surveillance

Population notifications

Increasing adoption in developing countries

Other

Clinical trials◦ Automatic, scheduled and ad hoc

information transmission

◦ Rely on instrument rather than patient for routine data collection

◦ Patient feedback systems

Patient-led “clinical trials”

Mobile wearable or implanted sensors that monitor vital body parameters and movements and wirelessly transmit data from the body to provider or elsewhere via a home base

Examples◦ Heart monitor could alert pending heart attack◦ Auto-inject insulin ◦ Sports activity monitoring: speed, distance,

heart rate, blood pressure

Big issue: Security

Tele-Medicine - Products

Develop online resource to record and access information about mApps◦ By application cluster

◦ By device

◦ By disease

◦ Information from vendors

◦ Information and feedback from users

Are there more than 12 clusters?

www.mobih.org

claudia@mobih.org

617-816-7513