Technical Workshop

Ashwin JayapaulJames Harvey

• Upgrading your Triaster Server

• Key Information

• Troubleshooting

• Questions

Workshop Summary

• Upgrade instructions (1)

• Minimum System Requirements (2)

Reference: http://knowledgebase.triaster.co.uk/help-for-it-administrators/installation/upgrading-triaster-server-131-onwards (1)

http://knowledgebase.triaster.co.uk/help-for-it-administrators/it-administrator-due-diligence/what-are-the-minimum-system-requirements (2)

Upgrading your Triaster Server

Upgrading your Triaster Server

• Upgrade the software:

- Installing Process Navigator

- Installing Triaster Software

Upgrading your Triaster Server

• Installing to another drive

Upgrading your Triaster Server

• Triaster Service account

Upgrading your Triaster Server

- Check the homepage

Upgrading your Triaster Server

- Run a publish

Key Information

• Folder structure

Key Information

• Triaster Server 2011 configuration utility

• Settings.xml

Key Information

• Permissions

- Web sites

- Process Mappers

- Library Administrators

Reference: http://knowledgebase.triaster.co.uk/help-for-it-administrators/permissions

Key Information

• Triaster Services

- Triaster Alert Server 2011

- Triaster Improvement Workbench Server 2011

- Triaster Publication Server 2011

- Triaster Task File Server 2011

- Triaster Token Server 2011

Key Information

• Activation

- Process Navigator

- Triaster Server

- Web Activation

- Server Activation

Troubleshooting

• My library is not displaying

Troubleshooting

• My library is not displaying

- Permissions

- ASP.NET version/registration

- Compatibility View

- VML

Troubleshooting

• My site is not publishing

Troubleshooting

• My site is not publishing

- Services

- Logs

Troubleshooting

• Error when opening Visio

Troubleshooting

• Error when opening Visio

- Bitness

Troubleshooting

• Process Navigator / Add-ins menu is missing

Troubleshooting

• Process Navigator / Add-ins menu is missing

- Configuration

- Service packs

Technical Workshop

Thank you… Any Questions?

Don’t forget to tweet! #triaster

What’s next?

Business Track: Successfully delivering a Useful, Usable and Used Triaster Process Library with Paul Elson-Vining, Julie Savage & Joel Evans

Technical Track: A glimpse of the future with Andrew Ridgeley and Chris Mawdsley

#triaster

Triaster Conference 2014