Technical Implementation of an eShop

Post on 10-May-2015

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description

The presentation addresses the correct procedure and the necessary components of establishing an ecommerce business. eCommerce is a trend and many people on their rush to get a piece from the pie, fail to understand some critical points, that will come after as an avalanche, if neglected. The 'Technical Implementation of eShop' presentation aims at briefly highlighting these important steps. ------ This presentation was given at the eCommerce Seminars, organised by ELTRUN, the eBusiness Lab of the Economic University of Athens, Greece.

Transcript of Technical Implementation of an eShop

Technical Implementation of an eShop

Prepared 50 min.

ONE HOUR SESSION

Who am I?

OliveShop.comCo-founder

ATCOM S.A.Head of

Innovation

GR.EC.AMember of the

Board

HAMACMember of the Global Trends

Committee

fa@me.grSmallest email in the world???

Which is the biggest nightmare of a presenter?

Quick Quiz

1. The Procedure

2. The Components

1. The Procedure

Information Architecture

Information Architecture

is the art and science of organizing and labeling data

in·for·ma·tion ar·chi·tec·ture / in-fər-ˈmā-shənˈär-kə-ˌtek-chər

From too simple…

… to very sophisticated

Is it Important?

Duplicate content gets low authority score. Too much duplicate might get you penalized.

Search Engines like ‘flatter’ architecture. Help them to easily crawl and index your content

Organize Content. Make it easy for users to find everything fast and accurately.

Build it right from the beginning. Otherwise it will cost you high in the future

85%15%

Usability

is the ability to be used easily or convenient

usa·bili·ty / yü-zə-ˈbi-lə-tē

#FAIL

#FAIL

#EPIC FAIL!

Law No 1: Don’t make users think too much.

If it is very complex… they will leaveIf they get lost… they will leaveIf it is hard to read… they will leaveIf they don’t now how to proceed… they will leaveIf they have too many to do… they will leave

Is it just colours and shapes?

RESPONSIVE DESIGN

DEVELOPMENT

Which Shopping Cart software to use?

Open Source or not?

Programming Language?

Web Services and APIs

2. The Components

SalesCatalogCustomersReportsAnalytics

CMSHelp DeskConfiguration

PromotionsNewslettersLoyalty SystemsCoupons

Shipping

Payments

XML / APIs / Web Services

Invoicing

Security

Closing…

..just a bit more patient

Let’s make a good deal

If you give me a 5-stars rating…

5I’ ll give you

Tips To IncreaseConversions

5I’ ll give you

Usability Tips To IncreaseConversions

Use OnePage Checkout

Improve Login Forms

Use Social Proof (Reviews/Critics,etc.)

Use Call-To-Action Buttons

Shout your Security and Trust Seals

Fotis Antonopoulos