World®’16

TechTalk:CustomizeReportingDashboardsforNewBusinessInsights

NishantKabra,PrincipalProductManager,CATechnologies

DO4T32T

DEVOPS– AGILEOPERATIONS

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Abstract

ThelatestversionofCAAppExperienceAnalyticsenablesthecreationofcustomizeddashboardsthatgeneratebusinessinsightswhiledramaticallyreducereportingcomplexity.LearnhowtheopensourceKibana datavisualizationplug-inworksandhowtoleveragelogfilesandCAApplicationPerformanceManagementdatatogenerateroleandtaskrelevantviewsintohowapplicationsimpactyourbusiness.

NishantKabraCATechnologiesPrincipalProductManager

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Agenda

WHATISCAAPPEXPERIENCEANALYTICS?

INTRODUCTIONTODATASTUDIO

Q&A

EXAMPLES

1

2

3

4

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AligningtotheCustomerExperienceRequiresAnalytics

USERBEHAVIORandEXPERIENCEOutside-InView

OPERATIONALPERFORMANCEInside-OutView

CAAppExperienceAnalytics

Optimizecustomerjourney

Designfortheexperience

Improvedigitalperformance

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MobileAnalytics

CAAppExperienceAnalyticsKeyCapabilities

UserExperienceAnalyticsacrossweb,mobile,wearables

PerformanceAnalyticsDataStudioandBlueprintsFlexibleDynamicDashboards

• CrashAnalytics• UserSessionPlayback• AppFlows• HeatMaps

SaaSandonpremise

end-to-endencryption,

flexibleofferings

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OptimizeCustomerJourneyMeasureandUnderstandCustomerExperience

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DesignWiththeCustomerinMindInsightsIntotheBuyer’sJourneyandUserExperience

17

4 Slow loading content cards (out of 14)

3 Drop rates

11 Finished flow

Screens navigated on an average

CONTENTDELIVERYANDUSERFLOW

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ComprehensiveEnd-to-EndVisibility

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DataStudio:GreaterInsightsintoDigitalExperienceDataStudioandBlueprints

§ Basedonopensourceanalytics

§ Customizabledashboards

§ QuicklygetstartedwithBlueprints,orout-of-the-boxtemplatesthatareeasilycustomizabletofitanybusinessneed

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IntroductiontoKibanainDataStudio

§ ModifiedKibanaisusedinDataStudio– Kibanaisanopensourcedatavisualizationpluginforelasticsearch– WhyKibana?

§ Flexibleanalyticsandvisualizationplatform§ Real-timesummaryandchartingofstreamingdata§ Intuitiveinterfaceforavarietyofusers§ Instantsharingandembeddingofdashboard

– Kibanaprovidesalmostinfinitewaysofvisualizingdatathroughvariousvisualizationtypes

– Kibanasupportsdataexportforeachvisualization

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3.Dashboard1.Discover 2.Visualize

GettingStartedwithDataStudio

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3.Dashboard1.Discover 2.Visualize

GettingStartedwithDataStudio

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Demo

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TryCAAppExperienceAnalyticsToday!

www.ca.com/trials/appexperienceanalytics

SEEWHATANALYTICSCANDOFORYOU!

Free30dayHostedTrialQuicklygetstarted

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Thankyou.

Stayconnectedatcommunities.ca.com

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DevOps– AgileOps

FormoreinformationonDevOps– AgileOps,pleasevisit:http://cainc.to/wYXSg6