TEAM BUILDING TEAM BUILDING ––MEGA FIRMS MEGA FIRMS

CAPACITY BUILDING WORKSHOP FOR PCSCAPACITY BUILDING WORKSHOP FOR PCSNEW DELHINEW DELHI

December 4, 2011December 4, 2011NIRC OF ICSINIRC OF ICSI

THE INSTITUTE OF COMPANY THE INSTITUTE OF COMPANY SECRETRIES OF INDIA,NEW DELHISECRETRIES OF INDIA,NEW DELHI

What is What is ““TeambuildingTeambuilding””??The simple definitions are usually something like….

TogetherEveryoneAchievesMore

“Everybody workingTogether for the same outcome”

“One for all and all for one!”

None of us isas smart as all of us.- Ken Blanchard

A single arrow is easily broken, but not ten in a bundle. - Japanese proverbA group becomes a team when each member is sure enough of himself and his contribution to praise the skill of the others. - Norman S Hidle

Key actions in Team BuildingKey actions in Team BuildingSetting and maintaining the teams objectives Setting and maintaining the teams objectives and standardsand standardsInvolving the team as a whole in the Involving the team as a whole in the achievement of objectivesachievement of objectivesMaintaining the unity of the teamMaintaining the unity of the teamCommunicating efficiently with the teamCommunicating efficiently with the teamConsulting the team Consulting the team –– members before taking members before taking any decisionsany decisions

Stages of Team GrowthStages of Team GrowthStage IStage I: Forming : Forming -- Provide clear direction to establish the Provide clear direction to establish the teamteam’’s purpose, setting goals, etc.,s purpose, setting goals, etc.,Stage IIStage II: Storming : Storming –– Provide strong, handsProvide strong, hands--on leadership to on leadership to keep people talking and taskkeep people talking and task--focusedfocusedStage IIIStage III: Norming : Norming –– Codes of behaviour becomes established Codes of behaviour becomes established and an identifiable group culture emerges. People begin to and an identifiable group culture emerges. People begin to enjoy each otherenjoy each other’’s company and appreciate each others company and appreciate each other’’s s contributionscontributionsStage IVStage IV: Performing : Performing –– Teams that reach this stage achieve Teams that reach this stage achieve results easily and enjoyably. People work together well and results easily and enjoyably. People work together well and can improve systems, solve problems and provide excellent can improve systems, solve problems and provide excellent customer service.customer service.Stage VStage V: Adjourning : Adjourning –– Temporary project team reaches this Temporary project team reaches this stage; celebrate their teamstage; celebrate their team’’s achievements. s achievements.

Key factors to successful performance of Key factors to successful performance of a team a team –– S.C.O.R.ES.C.O.R.E

SStrategytrategyCClear Roles and Responsibilitylear Roles and ResponsibilityOOpen Communicationpen CommunicationRRapid Responseapid ResponseEEffective Leadershipffective Leadership

Critical Success FactorsCritical Success Factors

Assess your teamAssess your team’’s progress over the past s progress over the past quarter.quarter.Determine what Determine what ““lessons learnedlessons learned”” you can you can carry forward.carry forward.Provide input that can be used to improve the Provide input that can be used to improve the team building part of the course.team building part of the course.

Need for Big Firms Need for Big Firms ––Statistical Information Statistical Information about Company Secretaries about Company Secretaries as on 1as on 1--1212--2011 2011

Total CS = Total CS = 83108310CP Holder CP Holder = 1465= 1465

Total CS = Total CS = 83158315CP Holder = CP Holder = 15371537

Total CS = Total CS = 24362436CP Holder CP Holder = 467= 467

Total CS = Total CS = 52935293CP Holder CP Holder = 948= 948

““Challenges and Risks for PCS.Challenges and Risks for PCS.””

ChallengesChallenges…………....

Choice to instigate Practice is itself a Choice to instigate Practice is itself a DefyDefyYou are devoid of any protective shieldYou are devoid of any protective shieldGenerating and Supervising HiGenerating and Supervising Hi--tech and tech and Towering cost InfrastructureTowering cost InfrastructureManagement of Operating LiquidityManagement of Operating Liquidity

Managing Uneven Proceeds and Client Managing Uneven Proceeds and Client TurnoverTurnoverExposure to Market FluctuationsExposure to Market FluctuationsScheming Office Management Systems Scheming Office Management Systems Apparatus Apparatus Professional and Segment wise Professional and Segment wise Knowledge ManagementKnowledge Management

ChallengesChallenges…………....

Workforce Schooling Workforce Schooling Managing consistency in the Managing consistency in the organizational structureorganizational structureMulti Disciplinary servicesMulti Disciplinary servicesAccess to quality IT and Access to quality IT and communication systems communication systems

ChallengesChallenges…………....

Net working for Neat WorkingNet working for Neat WorkingProfessional isolation due to reduced Professional isolation due to reduced local access to peers and networks local access to peers and networks Staff shortages and lack of access to Staff shortages and lack of access to locums locums Limited of access to professional Limited of access to professional developmentdevelopmentCorporatizationCorporatization of Practiceof Practice

ChallengesChallenges…………....

Inadequate or absent orientationInadequate or absent orientationChallenges to maintaining Challenges to maintaining confidentiality confidentiality Lack of access to specialist support Lack of access to specialist support pathwayspathwaysBlurring of personal and professional Blurring of personal and professional boundaries boundaries

ChallengesChallenges…………....

Advertising and Code of Conduct Advertising and Code of Conduct Conflicts of interest Conflicts of interest Technical Renovation Technical Renovation Brand Edifice Brand Edifice Developing and Articulating a Vision Developing and Articulating a Vision

ChallengesChallenges…………....

Risks for proprietorRisks for proprietor

Working as Working as ““Sole ProprietorSole Proprietor””Diversity of clientsDiversity of clientsRestricted to Restricted to ““Usual PracticeUsual Practice””Knowledge Administration Knowledge Administration Practice allied Intrinsic JeopardyPractice allied Intrinsic Jeopardy

RisksRisks…………....

Less delicate interface with clientele due Less delicate interface with clientele due to quantum of work to quantum of work Failure to provide varied services Failure to provide varied services Corrosion in Value of work Corrosion in Value of work –– Magnitude Magnitude Vs. Class of services Vs. Class of services Being prosecute for insufficiency in Being prosecute for insufficiency in services services

RisksRisks…………....

Infringement of Code of Conduct Infringement of Code of Conduct Loosing Accord with Associate Loosing Accord with Associate ProfessionalsProfessionalsPersonal disputes Personal disputes Professional and individual catastropheProfessional and individual catastrophe

RisksRisks…………....

Advantages of Mega FirmsAdvantages of Mega Firms

Well Credentialed ColleaguesWell Credentialed ColleaguesSophisticated, Challenging workSophisticated, Challenging workLarge, Diverse Client Base Large, Diverse Client Base Extensive Firm ResourcesExtensive Firm ResourcesLarge Support StaffLarge Support Staff

AdvantagesAdvantages…………....

Global Perspective Global Perspective Well developed Training ProgramsWell developed Training ProgramsSignificant Advancement OpportunitiesSignificant Advancement OpportunitiesCommitment to diversity Commitment to diversity Community Services InitiativesCommunity Services InitiativesName Recognition and Prestige Name Recognition and Prestige Intellectual Challenge Intellectual Challenge

AdvantagesAdvantages…………....

Challenges among Mega FirmsChallenges among Mega Firms

Challenges among Mega FirmsChallenges among Mega Firms………………

Competitive EnvironmentCompetitive EnvironmentLong Partnership TrackLong Partnership TrackIrregular Hours Irregular Hours Strict Academic and Experiential Strict Academic and Experiential RequirementRequirementHigh degree of specialization High degree of specialization

Mega Firm BureaucracyMega Firm BureaucracyOver Specialization Over Specialization Lack of clarification of roles, Lack of clarification of roles, responsibility and Authorityresponsibility and Authority

Challenges among Mega FirmsChallenges among Mega Firms………………

““Coming together is a beginningComing together is a beginningKeeping together is progress; Keeping together is progress;

andandWorking together is successWorking together is success””

Thank You FriendsThank You Friendssuggestions are welcome suggestions are welcome

and can be mailed at and can be mailed at cssanjaygrover@gmail.comcssanjaygrover@gmail.com