Teaching & Learning Roadmap for Higher EducationNERCOMP2016

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Today’s discussion

1Strategy\

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4UltraRoadmap\

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2SaaS 3Investin9.1

5Collab/Mobile 6Feedback

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Take the Online Evaluation

bit.ly/nercomp_blackboardfall16

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Educational needs continue to evolve.

We must change our approach in creating

teaching & learning software.

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AtBlackboard,wearetakingauser-centeredapproachindesigningouremergentproducts.

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FacultyStudents Advisors RecruitersAdministration

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How people feel

How people think

The workflows they use

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Anewapproach toeducationthatfostersbetterengagement,interactionandqualitylearningthrough thedeliveryofleading-edgetechnology, servicesanddatacapabilities.

Afocusonthelearner

Connectedandtightlyintegratedworkflows

Adelightfulnewuserexperience

Anaccessibleandalways-on workflows

Integrateddataandanalytics

Blackboard’sVision

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What is this “Ultra” thing?

ul·tra/ˈəltrə/NounAnewuserexperienceforbothlearnersandeducatorsthatismorepersonalized,intuitive,andalwaysonfromanydevice.

Thisnewexperienceisconsistentandconnectedacrossourteachingandlearningproducts– Learn,Collaborate,andBbStudent.Thegoalsofthenewexperiencearetodrivegreateradoptionofthetechnologybyeducatorsandultimatelydrivelearneroutcomes.

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Data

Our technology and services framework• Learner-focused

• Connectedworkflows

• Delightfuluserexperience

• Always-on/SaaSenvironment

• Databackbone

NextGenerationLMS

Browser-BasedWebConferencing

Role-SpecificMobileApps

Built-inLearningAnalytics

Student,Platform&ConsultingServices

SaaSDeploymentEnvironment

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Teaching & Learning Portfolio

BlackboardLearnSelfHosted(9.1)

Learn:Originalexperience

BlackboardLearnManagedHosted(9.1)

BlackboardLearnSaaS

BlackboardCollaborate:Ultraexperience

BbStudent:Ultraexperience

Learn:Ultraexperience

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What is Blackboard Learn with SaaS deployment?

Delivered onamoderncloudcomputingtechnologystack

TheOriginalExperience,familiar toyourstudentsandfacultyfromLearn9.1

Thelargestandmostestablished integrationecosystem

Enable thenewUltraexperience foramodern,delightful,fully-responsiveuserinterface.

Singleversion,continuouslyupdatedandaflexibledeploymentoption

Multiple tierstosupportdifferentlevelsofserviceandcustomization.

- Standard- Plus- Advantage

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The Benefits of SaaS

*WithSaaSdeployment,thevastmajorityofupdatesareappliedwithoutserviceinterruption.Ifanupdatewillrequireaserviceinterruption,thiswillbecommunicatedwellinadvance.

EnhancedQualityFixes&maintenancemorequickly

RapidInnovationEnhancements&featuresmorequickly

ImprovedExperienceZerodowntimeupdates*

BetterSupportLessvarietyofversions beingsupported

EasierChangeManagementSmaller,continuous deliveryupdates

PeaceofMindWorld-class operationsmanagement

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TwoMilestones:SaaSDeployment&theUltraexperience

1st milestone 2nd milestone

EnabletheUltraexperience

TransitiontoSaaSdeploymentwiththeOriginalexperience

Nochangetotheuserinterface

Newnavigation,sameOriginalCourseView,andnewoptionalUltraCourseView

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TwoMilestones:SaaSDeployment&theUltraexperience

1st milestone 2nd milestone

EnabletheUltraexperience

TransitiontoSaaSdeploymentwiththeOriginalexperience

• TakeadvantageofthebenefitsofSaaSrightaway

• KeeptheOriginalexperiencefacultyandstudentsarealreadyfamiliarwith(noenduserchangemanagement)

• Utilizethetestinstancetoassess andpilottheUltraexperience

• DeterminewhentoenabletheUltraexperiencetoprovideamoremodernlook&feelaswellasquickaccesstothemostcriticalinformationacrosscourses

• Determinewhichinstructors,departments,orprogramswillbeginusingtheUltraCourseViewandwhen

• Prepareforeducatorandstudentchangemanagement

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Questions

?????

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Blackboard Learn:Original Experience(aka Learn 9.1 for managed-hosted and self-hosted customers)

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Committed to the Original Experience of Learn

Q4‘15 Q1‘16 Q2‘16 Q3‘16 Q4‘16 Q1‘17 Q2‘17

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Blackboard Learn: Original Experience Roadmap

Quality&InfrastructureImprovementsUpdatingthecoretechnologiesofBlackboardLearnOriginalExperience

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Quality in the Original Experience of Learn

Hundredsofbugfixes SimplifiedreleasesUpdatedtechnology

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Java8JDK MicrosoftSQLServer2014

Quality & Maintenance: Technology SupportAvailablenow(Q22016release) Indevelopment

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REST APIsAvailablenow(Q22016technicalpreview)&indevelopment(ongoing)

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Blackboard Learn: Original Experience Roadmap

MobileNativeapps,webresponsiveness, andmobileoptimizationtomaximizeuseandadoption

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New responsive theme for Original ExperienceAvailablenow(Q22016release)

• New,modernsystemandcoursethemefortheOriginalexperience(inspiredbytheUltraexperience)

• Improvedresponsiveness• WorkswiththeQ22016release

foralldeploymenttypes• Self-hosted• Managed-hosting• SaaS

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Responsive: Optimization for Original Experience Indevelopment&research

• Improvednavigationondevices

• Improvedtooluse• Improvedmanagement

byeducators

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Blackboard Learn: Original Experience Roadmap

EfficiencyWorkflowimprovementstosavetimeandimproveusability

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Assignment Submission ReceiptsIndevelopment

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Workflow Improvements & UsabilityIndevelopment

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Dropbox IntegrationIndevelopment

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Redesigned Original Experience Integration for CollaborateAvailablenow

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Blackboard Learn: Original Experience Roadmap

AssessmentImprovethewaylearningisassessed

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Competency-based EducationAvailablenow(Q42015release)

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More for Competency-based EducationInresearch

• Enhancedcoursedashboard

• Improvedprogramdashboard

• Personallearningplans

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Attendance TrackingInresearch

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Blackboard Learn: Original Experience Roadmap

ReportingImprovedaccesstousersessionandcoursetimeinformation

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Course Activity Overview ReportAvailablenow(allsupportedreleases)

• Students’ totaltimeincourse

• Individual students’firstaccessof courseitemsandtimeonindividual items

• Doesn’t requireenabling“trackstatistics”oneachitem

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Improved User Activity ReportingIndevelopment

CourseActivityOverviewreport:• Filterbygroup• Calculategroup

NewUserActivityOverviewforadmins:• Usersessiontime• Timeincourses• Userswhodidn’t log in

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Improved Student Activity Reporting (Tests)AvailablenowinSaaS;SH/MHinresearch

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Blackboard Learn: Original ExperienceRoadmapSummary

Availablenow

Quality&Infrastructure• Hundredsofbugfixes• Java8support• NewinstallerforCUs• SAML2.0• RESTAPIsinTechnicalPreview

Mobile• BbStudent• New,moreresponsivetheme

Assessment• Goalperformancedashboard• AAC&Urubrics• Newgoalsets

Indevelopment

Quality&Infrastructure• Morebugfixes• SQLServer2016• MoreRESTAPIs

Mobile• BbStudent(continued)• Responsivetheme(continued)

Efficiency• Usability(e.g.draganddrop)• Dropbox integration

Assessment• Goalsets

Reporting• Improvedactivityreporting• Testactivityreport• Caliperactivityeventemission

Indesign&research

Quality&Infrastructure• Morebugfixes• MoreRESTAPIs

Efficiency• Usability(continued)

Assessment• CBEDashboards• Attendance

Mobile• BbStudent(cont.)• Responsivetheme(cont.)

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Blackboard Learn: Original ExperienceKeyTakeaways

WearefullycommittedtoandinvestingintheOriginalexperience,acrossall3deploymentoptions(Self-hosted,Managed-hosted,SaaS)

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Blackboard Learn: Original ExperienceKeyTakeaways

WearefullycommittedtoandinvestingintheOriginalexperience,acrossall3deploymentoptions(Self-hosted,Managed-hosted,SaaS)

Basedonyourfeedback,theroadmapisfocusedonenhancingQuality&Infrastructure,Mobile,Efficiency,Assessment,andReporting

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Blackboard Learn: Original ExperienceKeyTakeaways

WearefullycommittedtoandinvestingintheOriginalexperience,acrossall3deploymentoptions(Self-hosted,Managed-hosted,SaaS)

Basedonyourfeedback,theroadmapisfocusedonenhancingQuality&Infrastructure,Mobile,Efficiency,Assessment,andReporting

AnewthemeisnowavailablefortheOriginalexperiencethatprovidesamoremodernlookandfeel,greaterresponsivenessonmobiledevices,andconsistencyacrosstheTeaching&Learningproducts

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Questions

?????

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Blackboard Learn: Ultra Experience

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Statementsregardingourproductdevelopmentinitiatives, including newproductsandfutureproductupgrades,updatesorenhancementsrepresentourcurrentintentions, butmaybemodified,delayedorabandoned withoutpriornoticeandthere isnoassurancethatsuchoffering,upgrades,updatesorfunctionalitywillbecomeavailable unlessanduntil theyhavebeenmadegenerallyavailable toourcustomers.

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The Original Experience

• HowLearnlooks“outsidethecourse”

• Whatfacultyandstudentsusetoday

• AvailableforalldeploymentsofBlackboardLearninstitutions(Self-Hosted,Managed-Hosted,SaaS)

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The Ultra Experience for Learn:A New, Personalized Navigation

• Amodern,simpleuserinterfacethatprovidesquickaccesstothemostcriticalinformation

• Cross-courseinformationtoeliminatetheneedtogoinsideindividualcourses(stream,calendar,messages,grades,etc.)

• Accessto“outsidethecourse”information (organizations,announcements,portfolio)

• AconsistentUltraexperienceacrosstheportfolio

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The Dual Course Mode

• Twocoursetypes:OriginalCourseandUltraCourse

• Schoolsdecidewhichcoursetypesgetusedbyfaculty,departments

• Couldbeamixofbothcoursetypes!

OriginalCourse

OriginalCourseUltra

Course

Two Course Types Support Different Needs

Middle of the Road Power UserGetting Started

Ultra Course Greatformanyinstructors!

Essentialworkflowsinabrandnew,modern,

fullyresponsiveview

Original Course Greatforlong-timeusers,andthosewithmoreextensivecourseneeds!Yougettheoriginalworkflowsandcapabilities

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New Look & Feel for the Original Course View

UltraNavigation

PreservedCourse

Structure

PreservedCourseContent

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New Look & Feel for the Original Course View

UltraNavigation

PreservedCourse

Structure

PreservedCourseContent

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The Ultra Course

• Streamlined formaximumefficiency

• Fullyresponsive foruseonanydevice

• Includesessentialfeatures,perfectformanyfacultymembers

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What happens when the Ultra experience is enabled?NewNavigationwiththesameOriginalCourseView

New,modernnavigation:Quickaccesstothemostcriticalinformationusersneedacrossallcourses

SameOriginalCourseView:Existingcourseswillhaveanew,modernlook&feelandbemoreresponsivewhilepreservingallexistingcontent,features,andfunctionality

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What happens when the Ultra experience is enabled?NewUltraCourseView:OPTIONAL

NewUltraCourseView:

• Streamlined,fullyresponsivecourse.

• Simplifiedworkflows.

• EnablethenewUltraCourseViewwhenyouchoose!

• Canbemadeavailabletoinstructors,departments,orprogramswhenyouwant.

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How granular can I be about rolling the Ultra Course out at my institution?

OriginalorUltra

Schoolorinstitution SpecificinstructorsDepartmentorprogram

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Blackboard Learn: Ultra Experience

Demo

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Assessment: More Test Question TypesIndesign

True/False

Matching

Fillintheblanks

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Assessment: Timed TestsIndesign

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Assessment: Plagiarism Detection (SafeAssign)Indesign

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Course Design: More Granular Content CopyIndesign

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Course Design: Content Availability (advanced)Indesign

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Course Design: SCORM SupportInresearch

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Communication: Institution PagesIndesign

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Communication: Audio and VideoIndesign

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Integration: LTI 2.0Indevelopment

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Analytics & At-risk: Attendance TrackingInresearch

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Worldwide use: locale & language selectionInresearch

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Blackboard Learn: Ultra Experience RoadmapSummary

AvailablenowCommunication• Messages• Calendar• Activitystream• Userprofile• Coursedescription• Roster• Discussions(w/groups)• TargetedUserNotification• Announcements

CourseDesign• Content (links,files)• Richpages• Contentavailability

(simple)

Assessment• Gradebook• Assignments(w/groups&

conversations)• Tests

IndevelopmentAssessment• MultipleSelect• True/False• Fillintheblank• MoreGoalAlignment

Integration• MoreRESTAPIs

(ongoing)• LTI2.0

Indesign&researchAssessment• Timedtests• SafeAssignCourseDesign• GranularContentCopy• Contentavailability

(advanced)• SCORMCommunication• InstitutionPages• Audio/VideoAnalytics&At-Risk• AttendancetrackingWorldwideuse• Locale&language

selection)

• GradedDiscussions• Goalalignment• Rubrics

Integration• LTI1.2• PublisherIntegrations• RESTAPIs• BuildingBlocks

Analytics• At-riskdetection&

actions• StudentActivity

Analytics(Tests)

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Blackboard Collaborate: Ultra Experience

Demo

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Viewers can follow session chat along with recordingIndevelopment

Chatinteractionsinrecordings

• ChatrecordedaspartofCollabrecording

• Eachmessagesynchronizedwithtimeline

• Navigaterecordingusingchatmessages

• Downloadchatandcaptiontranscripts

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Host larger classes, lectures and webinarsIndevelopment

LargerClasses

• Targetingtwomilestones

• Firstmilestone:250participants

• Secondmilestone:1,000participants

• ProvidemoderatorseasierviewintoChatandParticipantstogether

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Leverage grades in Blackboard LearnInresearch

LearnIntegration

• PostCollaboratesessionattendanceasamarkinLearngradebook

• Configurepointstopost ingradebook

• Optionallyconfigurepresentmarkbasedonpercentinsession

• Postgradesautomaticallyormanually

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Support the hearing impaired with sign language interpreterInresearch

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SignLanguageInterpreter

• Allowsdeafandhardofhearinglearnerstofollowbothactivespeakerandinterpreter

• Presentsbothvideos inallUImodes

• Alsogreatoptionforteachingsignlanguageandinterpretation

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Inbeta• FirefoxWebRTCSupport

• Persistentandpre-loadedcontent

• Instructormobileexperience

Availablenow• Highqualityaudioandvideoconferencing

• Desktopandapplicationsharing

• Documentupload(PPT,PDF,imagefiles)

• Collaborativewhiteboard• Annotatewhiteboardandslidecontent

• RoomandModeratorChat

• Integratedtelephonyforphonedial-in

• ClosedCaptioning&WCAG2.0AASupport

• Attendancereports• Polling

• BreakoutGroups• Groupinteractionandstatus(handraise,awayfromdesk)

• Activity indicators(microphone,video)

• MP4Recordings• InternationalizedschedulingUI

• Chromebooksupport• MobileexperiencewithBbStudentapp

• IntegrationwithLearn,Moodle,LTI

• Upto100participants

Inresearch&design• AdvancedCollaborativeWhiteboard

• PrivateChat• SignLanguageInterpreter

• DeeperMoodleroomsintegration

• Learninganalytics• DisplayVideosasContent

• Captionrecordingspost-session

• NativeSessionRecording/Playback

• BasicEditRecordings• LiveFeedback

Blackboard Collaborate: Ultra Experience RoadmapSummary

Indevelopment• Chatinrecordings• DeeperLearnintegration

• Upto1,000participants

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Questions

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Blackboard’s Mobile Apps

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Persona Based Mobile Applications

BbInstructor BbStudent

BbGrader

InstructorAnalytics

Learn

Collaborate

Profile

BbPlanner

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• iOS/Android/WindowsPhone&Tablet

• 27Supportedlanguages

• Availablein100+countries

• CompatiblewithLearn9.1andLearnSaaS

• Continuousdelivery-monthlyreleases

Bb Student

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Collaborate Ultra Experience – Breakout Groups Nowavailable

• Ability toshareaudio/video inagroup

• Sharefilesandwhiteboardwithmembersofthegroup

• Viewandparticipateingroupchat

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Right to Left Language SupportIndevelopment

• Support forArabicandHebrew

• ExpandedavailabilitytoMiddleEastcountries

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Collaborate with the Ultra Experience for InstructorsIndevelopment

• Highqualityaudio/videosharing

• Tabletoptimized

• Chatwithparticipants

• Viewanddrawonavirtualwhiteboard

• Raisehandsforattention

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GradingIndevelopment

• Minimizeadministrativetediumwithquickandeasygrading

• Compatiblewith9.1andUltraCourses

• Supports numerousgradeformattypes(including Rubric)

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Blackboard Mobile Apps KeyTakeaways

BbStudent• Availablein100+countries• iOS/Android/Windows Phone+Tablet• Supports Learn9.1,LearnSaaS,andCollaborateUltra

BbInstructor• Indevelopment• iOS/Android/Windows Tablet• Focusedonadministrativetasksandreal-timecollaboration

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Final Reminder, Online Evaluation

bit.ly/nercomp_blackboardfall16