Talk social 2011 creating and running a campaign by tamsin hemingray

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My talk at the TalkSocial 2011 event in Norwich, December 2011

Transcript of Talk social 2011 creating and running a campaign by tamsin hemingray

Creating and running a campaign Tamsin Hemingray

Consultant Content Strategist

Having a social media plan and the tools to publish and analyse your efforts are essential to begin with, but what happens next? This talk will focus on creating the content that drives your businesses’ campaigns.

(c)Tamsin Hemingray 2011

Five things to remember

• It’s a marathon not a sprint

• Content is everywhere

• You must have a plan

• You need the right people to create and manage content

• Content needs to be where the people are

(c)Tamsin Hemingray 2011

Five questions to tell you how

• Why?

• What?

• When?

• Who?

• Where?

(c)Tamsin Hemingray 2011

IMAGE reproduced via a CC licence, created by Flickr user Mai Le

(c)Tamsin Hemingray 2011

Campaign thinking

Valentine’s Day

Easter Summer sale

Back to school

Halloween

Christmas

(c)Tamsin Hemingray 2011

Benefit

Why?

• Conversation in social places never stops

• Content production has a lead time

• You can only really learn what works by testing and trying

(c)Tamsin Hemingray 2011

Content thinking

Time (c)Tamsin Hemingray 2011

Content is everywhere

IMAGE copyright the European Sperm Bank (c)Tamsin Hemingray 2011

(c)Tamsin Hemingray 2011

Do a content audit

• What do you already have?

• What are you capable of producing?

• What is missing from your network?

• What do people want?

(c)Tamsin Hemingray 2011

Create the right content

Blog post White paper Ebook Video Newsletter

Game Competition Voucher code Real world

event Useful tool

Case study / customer

testimonial Q&A Interview Quiz Infographic

Workshop Map Checklist Research findings

Advice

(c)Tamsin Hemingray 2011

About the right things

What you think

What other people think

Data Events

News People Ideas Changes

Trends Innovation History Problems

Fun Entertainment Sport Work

(c)Tamsin Hemingray 2011

Content production = cake factory

(c)Tamsin Hemingray 2011

You need a plan

IMAGE reproduced via a CC licence, created by Flickr user Dave Sandford

(c)Tamsin Hemingray 2011

What does a content plan look like?

[It isn’t something that you can show on a powerpoint slide . . . ]

(c)Tamsin Hemingray 2011

Blatant plug

Email me at:

tamsinhemingray@gmail.com

and I can send you a template content plan

(c)Tamsin Hemingray 2011

What shapes

the plan?

(c)Tamsin Hemingray 2011

What are your ingredients?

• Your business goals • Your customers’ needs and interests • Realism – how much time and budget have you

got? • Ideas and creativity • Things you want to test out • Which networks do you want to be most active

in? • What can you create yourself? What can you

curate from elsewhere?

(c)Tamsin Hemingray 2011

Use the Google Insight tool

• To help plan when to talk about things http://www.google.com/insights/search/

(c)Tamsin Hemingray 2011

Use the Google Keyword tool

• To understand the language that people are using to make your content easier to find https://adwords.google.com/select/KeywordToolExternal

(c)Tamsin Hemingray 2011

Get the right person to do the job

A Content Editor and

Community Manager

Has KPIs directly

related to content

Manages the plan

Has the time to do it

Can write and edit

Isn’t afraid of social media

Has a great network already

(c)Tamsin Hemingray 2011

Where will you put your content?

Attention does not flow evenly through the web

(c)Tamsin Hemingray 2011

The M&S Dinosaur

• In the letter to Bill: 1 person

• On Bill’s blog: 100s

• On M&S blog: 1000s

• On Guardian / Daily Mail: 10ks

• On Twitter / Facebook: 100ks

(c)Tamsin Hemingray 2011

M&S Facebook page

(c)Tamsin Hemingray 2011

M&S Twitter feed

(c)Tamsin Hemingray 2011

M&S Stories blog

(c)Tamsin Hemingray 2011

Five things to remember

• It’s a marathon not a sprint

• Content is everywhere

• You must have a plan

• You need the right people to create and manage content

• Content needs to be where the people are

(c)Tamsin Hemingray 2011

Thank you for listening

tamsinhemingray@gmail.com

contentmalcontent.posterous.com

(c)Tamsin Hemingray 2011