Table Manners & Place Settings

2

By the end of the presentation, participants will:

Know proper table manners in business or social setting

Gain skills to conduct themselves properly when

eating in any situation

Objectives

3

Posture and hand placement

Placement of napkin

Talking and chewing

When to begin eating and what to do if something is

unreachable

Placing utensils at the end of meal

Table Manners & Place Setting

4

Ordering food

Using toothpicks and freshing up

Use of cell phones

When you have to sneeze, burp or blow your nose

Table Manners & Place Settings

5

Proper placement of utensils when setting table

American style and European style to hold utensils

When food is served family style

When presented with a finger bowl at the end of the meal

Serving yourself butter and placement of the butter knife

Table Manners &Place Setting

Dressing and Body Language

7

Objectives

By the end of the presentation, participants will:

Identify ways to communicate and manage

impressions through proper dress

Understand universal body language

Gain a greater sensitivity to nonverbal

messages

8

Dress Language

Social or business setting - communicating ourselves

to others

Dressing to control impression and reflect self-

perception

9

Dress Language

Professional presence for women

Best Styles and colors

Suggested color combinations

Best fabrics, fit and comfort

Accessories

Basic wardrobe

10

Dress Language

Professional presence for men

Best Styles and colors

Suggested color combinations

Best fabrics, fit and comfort

Accessories

Basic wardrobe

11

Body Language

Nonverbal messages

Body motions and nervous gestures

Posture and handshakes

Facial expression and eye contact

Greetings, Introductions, and the Art of Good Conversation

13

Objectives

By the end of the presentation, participants will:

Increase their level of confidence in unfamiliar

situations

Acquire a set of guidelines for everyday living in a

social and business environment

14

Greetings

Beginning your greeting If you ask someone “How are you?” be prepared to stick

around for the answer The typical greeting, “Good morning, how are you?” is

simply a ritual. The appropriate reply is, “Fine thanks, and how are you?”

Once you are introduced repeating the persons name and saying, “Hello, Dr. Wilson it is a pleasure meeting you”, is a polite technique that helps you remember a person’s name

15

Yo

How’s it Going

What’s Up or Wassup

What’s Happening Hey

Greetings

Informal and Inappropriate Greetings

How you doing or How ya doin

Holla

What’s shakin’

16

Greetings

What is a good handshake?

Dead FishBone CrusherPalm Pincher

Firm, Warm HandshakeAll American

17

Introductions

The first impression: Putting Your best foot forward During introductions make eye contact, rise, smile, and

shake hands with the other person

Who should be introduced to whom? Mention the most important person first (Based off of Rank,

not gender). Present a gentleman to a lady. A young lady to an older one. A single woman to a married one.

Names are not enough, supply a nugget of information with the name to serve as a conversation starter

You’ve been introduced, now what?

18

Art of Good Conversation

Making a lasting impression

How do you want to be remembered

Body language and appropriate behavior

Establishing rapport

Good listening skills

Eye Contact, Nodding

Showing Interest in Others

19

Art of Good Conversation

Conversations to avoid

Money matters, including salaries, debts, and taxes

Personal topics or topics that could be embarrassing - age

The state of one’s health or someone else’s health

Controversial subjects, such as religion, politics, gossip

Gloomy or depressing topics -floods, world hunger

20

Starting a conversation at dinner of lunch: What do you

talk about?

Use the word H E L P to recall topics for chitchat.

H - hobbies, interests

E - entertainment (music, movies, plays), events (Current)

L - leisure, literature, and law

P - photography, professionalism

Art of Good Conversation

21

Art of Good Conversation

The art of small talk is regarded as an important

business and social skill

Utilizing the 5 W’s will help you to start a sentence

Who, What, When, Where, Why

Ask Open Ended questions so that you receive more

than a Yes or No Answer

22

 Self-Empowerment Checklist   

Develop win-win negotiating skills   

Strengthen communication skills (writing, speaking, listening)   

Practice team-building skills – bringing people to consensus   

Pursue deeper levels of job knowledge and skills   

Acquire and practice trust-building skills and behaviors   

Develop or enhance leadership skills   

Identify personal negative habits and reduce them   

Develop and practice assertiveness skills   

Practice sharing my ideas, skills, knowledge more broadly   

Learn and practice conflict resolution skills   

Practice positive self-projection (in speech, dress, self-image)   

Seek ways to broaden personal vision and creativity   

Learn to be more politically savvy   

Take initiative more often and generate the energy required to do so   

Master techniques for managing personal stress productively 

 

    

 Use this list to help you identify your development goals or select 1 or 2 goals to work on.