Post on 12-Apr-2017
A Guide to Good Digital Etiquette & Citizenship
DIANA SILVEIRASWFLN AM-2 PRESENTATION
General Thoughts
Collaborate effectively
Clearly state expectations
& rules & outcome
before you start
Over 5 Emails in a chain– try another
communication channelResourcesSlackIMPhone
Digital Communication Over Meetings
Resources
Join.meGoogle Hangouts
Reply Timely & meet deadlines
Collaborative Documents:
Suggest Changes don’t
change documents
Fix Wikis
Online Meetings
No Multitasking
Send out agenda & minutes in a timely manner.
Make sure to assign tasks
Test Your TechArrive Early
CC, BCC & Reply All
Use sparingly & appropriately
Include clear subject lines
A.Tech DayB.Tech Day Set-Up QuestionC.Are the tables round?
What’s the best subject line?
!!!!!!! HiYa!
spellcheck
Contact info
Be Professional
Make Email Readable
Good Morning, Sweet chocolate cake topping marshmallow sweet donut soufflé muffin. Danish soufflé liquorice wafer I love pie liquorice. Icing sweet roll I love candy oat cake bear claw. Tart I love powder I love.• Macaroon ice cream • sugar plum lollipop • sweet roll powder. • Cupcake tiramisu Tootsie roll I love I love danish gingerbread biscuit pudding. Liquorice cotton candy cookie. Chocolate cake bear claw chocolate. Muffin marzipan sugar plum croissant.Sincerely,Diana Silveira
• Short Paragraphs• Bullet Points• Easy Font
Read your email out loud to avoid confusion & abrupt text
Skip the jokes…especially sarcasm
webcams
No food, No drinks
Be aware of your background• Watch for distractions• No windows
Image & More tips: http://goo.gl/xfhYJw
Digital Devices
Take a picture….or two…but not 100
Volume
Click icon to add picture
on games/texting/etc in publicVibrate for callsInside voice for callsNo speaker
TextingSpelling & Punctuation make a difference…hint skip the period!
Full Article: http://goo.gl/KAHm
Social Media
General Tips
Verify before you share
#tbt should be embarrassing
Do have a social media plan
• Use content creation• Facebook: 80/20 rule• Twitter: 30/30/30 rule
Do stay relevant to your audience
Fill out all profile fields
DO: have personality – you’re not a machine
Do: Reply to comments, retweets & other social media contacts
Don’t forward posts between social media – use a tool to cross-post
Use Tagging Appropriately• Only tag flattering pictures• Set up Timeline Review for your
own tagging• Libraries: Let others tag you
pictures
Don’t share endless quizzes & Click bait
Secure your friends’ privacy
1 picture per a day or event
Show more than food & artsy pics*
*unless you’re an actual artist or chef
Save the inspirational quotes for Pinterest
Quote: http://goo.gl/tjrQc2
Use filters sparingly…but when you do think “warm”
Use hashtags & mentions
• #butdon’tgosillywiththem• Don’t hijack hashtags
DO: repeat tweets
DO: Mix it up – pictures, retweets, images, links, quotes, your thoughts
You be the judge
IS it ok to have your
phone out right
now?
Voicemail on cell Phones?
Embrace: change, chaos & flexibility
RULES ARE MEANT TO BE
BROKEN
Additional Resources
Educating Kids• Common Sense Media
diana@novarelibrary.comslideshare.net/dee987
Diana Silveira
www.novarelibrary.com