Post on 02-Jan-2016
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The SVLTU Trailblazer
Two options tested as post-Work Programme support for very long-term unemployed JSA
claimants
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Evaluation aims To gather robust evidence from relevant
informants to contribute to potential decisions about national roll-out by Comparing impacts of OCM, CAP and JCP Offer
(control group) Describing ‘what works’ from the staff and claimant
perspective Identifying operational challenges and good practice
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Evaluation methods Qualitative process evaluation
Interviews with 125 claimants (from the 3 strands) Interviews and mini-group discussions with JCP staff Interviews with CAP providers Interviews with CAP performance/contract managers at
DWP/JCP Interviews with CAP placement hosts
Telephone survey of 1,565 trailblazer participants Approx 500 in each group (OCM, CAP, and JCP Offer) All four trial JCP districts included
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Who are the very long-term unemployed?
7665
49
3529
Male Out of work 2+years
Aged 40+ Long-term illness ordisability
No formalqualifications
Base: All respondents
Unweighted bases: 1,539 Note: Per cent
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Features of OCM More intensive version of JCPO Smaller caseloads - more time with
claimants Mandatory measures for all OCM
participants: Compliance interviews, and Daily / weekly signing
Access to ‘Get Britain Working’ measures More adviser discretion over:
Which support options to use and when, and Use of conditionality
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Intensity of contact: OCM vs JCPO
Unweighted bases: OCM 495; JCPO 529
46
43
8
6
Offeredappointment
at leastweekly
Actually metwith PA at
least weekly
OCM JCPOBase: OCM and JCPO customers
12
Changes since OCM support
Unweighted bases: 507
33
25
21
35
More frequentmeetings PA
More personalisedsupport
More help with jobsearch
No difference
Base: OCM customers
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Features of CAP Referral to external provider Six month work experience placement of
30 hours a week organised by provider Work experience placement of
community value Up to 10 hours a week of jobsearch
support from provider Full time jobsearch for those not placed
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Claimants’ experience of CAP
Unweighted bases: CAP 514 Note: Per cent
50
132
29
6
On CAP placement
Attended placement
Signed off sick
Looking for work
Other
Base: All CAP respondents
13% > 1 placement
of which: 90% had 2
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Experience of sanctions
Unweighted bases: OCM 503; CAP 512; JCPO 538
66 72 70
96 9
27 22 20
OCM CAP J CPO
Benefitsstopped
Benefitsreduced
Nosanctions
Base: All customers
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Job outcomes
Unweighted bases: OCM 485; CAP 488; JCPO 520
11 10 9
2 2 35 3 5
63 63 68
3 358 1243
1 35 5 4
OCM CAP J CPO
Something else
Education/training
Voluntary/otherunpaid work
Not working; sick ordisabled
Unemployed/activelylooking for work
About to start paidwork
Self-employed
Employee
Base: All respondents
Note: Per cent
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Benefit status
Unweighted bases survey: OCM 502; CAP 504; JCPO 530DWP observations: OCM 3,765; CAP 3,868; JCPO 3,697
Note: Per cent
73 80 75
2 1 24 4 4
OCM CAP J CPO OCM CAP J CPO
Survey (Base: All survey respondents) DWP admin data (Base: All trailblazer participants)
J SA IS IB/ESA Out of work benefit
74 76 81
OCM CAP J CPO OCM CAP J CPO
Survey (Base: All survey respondents) DWP admin data (Base: All trailblazer participants)
J SA IS IB/ESA Out of work benefit
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Helped overcome barriers to work
27 2611 22
28 26
2327
45 4866
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OCM CAP placed CAP not placed J CPO
Yes - a lot of help Yes - a little help NoBase: All respondents
Unweighted bases: OCM 493; CAP placed 322; CAP not placed 174; JCPO 524 Note: Per cent
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Confidence & motivation
Smallest unweighted bases: OCM 500; CAP placed 329; CAP not placed 175; JCPO 532
59
4657
43
6256
62
464332
43
29
51
39
52
36
Increased motivationto work
Raised long-termwork ambitions
Increased confidenceabout getting a job
View work morepositively now
OCM CAP placed CAP not placed J CPOBase: All respondents
Note: Per cent
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OCM - Strengths Intensive case management approach Facilitated through more frequent
attendance Stronger adviser / customer relationship Advisers had more time with customers
A tailored approach to delivering support Flexibility and discretion key to this
approach: Over which support options to use and when Over use of mandation and sanctioning
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CAP - Strengths
Work experience, lasting 6 months and of community benefit Positive impact on
Motivation Employability Wellbeing
Also seen to lead to job outcomes particularly where customers matched to placement
Less emphasis on jobsearch element
Unsuitable for some customers
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What CAP customers gained from their placements
Unweighted bases: 251
4555
67 67 68 6976
J ob-specificskills
General work-related skills
Ability to workas part of a
team
Increasedself-
confidence
Increasedmotivation to
get a job
J obsatisfaction/
sense ofachievement
Satisfactionfrom being in
a routine
Base: CAP customers on placement
Note: Per cent
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Implementation lessons
OCM Necessity for smaller caseloads ‘Cherry picking’ of best advisers More sharing of good practice
CAP Difficulties in setting up placements Challenging funding model
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Conclusions No evidence yet of impact on job outcomes Evidence on impact on employability
Six months insufficient to address complex barriers? Too soon to translate into jobs?
Flexibility to personalise support key Both limited in helping customers with extreme barriers Recommendations: WP leavers to be assessed and
categorised into three groups with differing levels of support
DWP announced OCM style support for WP returners
Thank youIf you want further information or would like to contact the authors:
Nilufer Rahim, Senior Researcher
T. 020 7549 9545 E. nilufer.rahim@natcen.ac.uk
Sue Arthur, Research Director
T. 020 7549 9564 E. sue.arthur@natcen.ac.ukVisit us online, natcen.ac.uk
https://www.gov.uk/government/publications/evaluation-of-support-for-the-very-long-term-unemployed-trailblazer-rr824
http://natcenblog.blogspot.co.uk