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Suncoast Combined Federal Campaign

2011

Suncoast Combined Federal Campaign

2011

“Now More Than Ever”

What Is The CFC?What Is The CFC?

• The Combined Federal Campaign (CFC) is the only authorized solicitation of Federal employees in their workplaces by charitable organizations

• The CFC was signed into law by President Kennedy in 1961.

• The Office of Personnel Management (OPM) regulates the CFC.

Our Objectives…Our Objectives…

1. 2010 Campaign Results 1. 2010 Campaign Results

2. 2011 Campaign Goals 2. 2011 Campaign Goals

3. Key Worker Training 3. Key Worker Training

4. Tote Bag contents4. Tote Bag contents

5. Q & A5. Q & A

Campaign Results 2010 Campaign Results 2010

AverageGift:

$276.60

Total Dollars Pledged:

$281,518,167

Participation:24.7 %

74.9% Of Contributions

ThroughPayroll

DeductionSuncoast

CFCOverhead:

10.4%

Nationwide CFC

Nationwide CFC

Campaign Results 2010 Campaign Results 2010

AverageGift:$225

Total Dollars Pledged:

$2,068,698

Participation:28.5 %

93% Of Contributions

ThroughPayroll

DeductionSuncoast

CFCOverhead:

8.1%

Suncoast CFC

Suncoast CFC

2011 Campaign Goals2011 Campaign Goals

WHAT IF….22,500 civilian employees x $2 x 26 pay periods =

$1,170,00012,500 military personnel x $4.5 x 12 months =

$675,000

$1,845,000

• 100% ASK!!

2011 Campaign Goals2011 Campaign Goals

12 oz Latte – $2.40-$3.10

6 pack - $5.79

Large Soda - $2.10 - $2.30

How Do We Reach These Goals?How Do We Reach These Goals?

Phase 1Phase 1 Phase 2Phase 2 Phase 3Phase 3

Educate Yourself

Know the Charities!

Educate Co-Workers

Value of CFC

Rewards For

Reaching Goals

Tote Bag ItemsTote Bag Items• Charity Guides• Pledge Envelopes w/Pledge Forms• Fundraising Ideas/Best Practices• 2011 Business Solicitation Letter/Donor Receipt Form• Authorized Speaker List• Speaker Request Template/Pay Period Cheat Sheet • Keyworker “DO” List/FAQs• Award Level by PP/How Your $$ Help• Office Poster• Office Thermometer/Goal• CFC Awards picture

• Distribute Charity Guides/Pledge Forms

• Solicit contributions

• Collect lump sum payments

• Verify pledge cards

• Prepare Pledge Envelope - timely

Key Worker Responsibilities include:

Keyworker Tips, Best PracticesKeyworker Tips, Best Practices• Select charities that interest co-workers.

• Have one-on-one, face-to-face meetings w/co-workers.• Schedule Kick-Off with a speaker, follow up with each co-

worker within one week, turn in a Pledge Envelope within two weeks

• Personally give each person their Pledge Form with their name already filled in

• 100% ASK – Have you completed your Pledge Form?• Show co-workers the picture of the awards• Double check the math on the pledge forms and the SSN/EID• Advertise progress to co-workers by updating the thermometer each

week and announcing the $$ donated• Thank everyone who made a donation• Take pictures of Kick-Off and fundraisers

How Can We Improve?How Can We Improve?

1 2 3

• Ensure Pledge Forms are completed correctly, legibly, and timely.

• Minimum pay period payroll deduction is $1.50 for civilian personnel.

Completing Pledge Forms!Completing Pledge Forms!

NEXUS and EEXNEXUS and EEX

• Both are on-line pledge programs– Easy– Decrease in paper forms– Maintains donor history– Easy import into CFC databases

www.cfcnexus.org

• Turn in your first pledge envelope within two (2) weeks of your kick-off.

• USPS accounts – send via registered mail to Maddie Ahrens

• All other accounts – contact your LE

Pledge EnvelopesPledge Envelopes

Fundraising IdeasFundraising Ideas• Bake Sale• Car Wash• Cook-offs – chili, soup, etc• Crock Pot Lunch – everyone brings in food, pays $5 for lunch• Dessert Party • Dunk Tank• Garage Sale• Ice Cream Socials• Personal Services Auction – people donate services, co-

workers bid on them

 

***Please use a separate pledge envelope when turning in money raised from a fundraiser***

Office Participation GoalsOffice Participation Goals

• Incentives:– If office reaches or exceeds goal

• Manager agrees to have pie in face by a randomly chosen donor

Or• Management crew agrees to serve breakfast to

employees

Or• Management springs for a pizza party

Leadership Giving LevelsLeadership Giving Levels

2011

TEXT

EagleMugCoin

$250 - $499 $500 - $749 $1000 or more

Diamond

$750-$999

Do Not Pressure!Do Not Pressure!

• Employees have the right to decide to make a contribution

• A complaint can be filed if an employee feels pressure or coercion

• Don’t take it personal if a co-worker does not donate

• Coercion Restrictions: Any action, or appearance of action, that inhibits free choice of employees to contribute to CFC is prohibited. (see CFR code 950.108 and USPS policy governing the CFC).

Handling Objections & Questions

You can expect at least some of the people you solicit to have objections or questions. After all, you are asking them for money.

Here’s a simple system for handling them effectively. Keep these points in mind:

Handling Objections & Questions

1. It’s not personal – An objection is never directed at you personally – it’s directed at the idea you are representing.

2. Understand feelings – Put yourself in their place and try to understand what they are saying. Listen carefully and show your concern.

Handling Objections & Questions

3. Don’t argue – Never argue with an objection, you will only force the potential donor into defending their position and that becomes a NO WIN situation!

4. Relax and be yourself – Be yourself and straight forward before you attempt to respond to a question.

• Don’t discuss employee contributions with anyone – no dollar amounts, justifications, or personal comments

• Don’t pressure anyone who refuses to participate after your best efforts to persuade.

Reminders….

Don’t get discouraged; Government employees have a history of enormous

support for the CFC program.

#1 47 % Nationwide

Reminders….

The Next StepsThe Next Steps

Schedule The Presentation Meetings

One on One Meetings with Co-Workers

Collect Pledge Forms

Fill Out “Reporting Envelope”

The Next StepsThe Next Steps

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Q & A

For More InformationFor More Information

• Suncoast CFC Website:– www.suncoastcfc.org

• Office of Personnel Management – CFC– www.opm.gov/cfc

Thank You!!!Thank You!!!