Post on 31-Mar-2015
Student Services and student support
Student ServicesStudentServices@brighton.ac.uk
The student support networkStudent Services
Accommodation
Friends and coursemates
Students’ UnionInformation
Services
Staff in youracademic
department
Student support and guidance or personal tutors
Student
Student ServicesStudentServices@brighton.ac.uk
Student Services• We are a university department, separate
from the school dedicated to providing student support.
• Students can come to us in complete confidence about anything.
• We have offices at each site.• If we can’t help, the chances are we know
someone who can.
Student ServicesStudentServices@brighton.ac.uk
Student Services• We provide free, professional support to all
University of Brighton students.• All advice is tailored to your individual needs
and is impartial.• Any help we provide does not affect your
academic record.
Student ServicesStudentServices@brighton.ac.uk
Some examples:
Student ServicesStudentServices@brighton.ac.uk
•I want to find a part-time job.•Where can I find local childcare?•How can I learn to take better lecture notes?•I need to extend my student visa.•How can I get more involved in the local community?•My housemates are driving me up the wall.•I’ve run out of money.•I’ve got flu and my essay is due in tomorrow.•I think I’m on the wrong course.•I feel desperately lonely and don’t have anyone to talk
to.•Where can I find Halal meat locally?•My tutor thinks I might be dyslexic.
We have seven services– Career centres– Chaplaincy– Childcare– Counselling and wellbeing– Disability and Dyslexia Team– Health care– Student Advice Service
Student ServicesStudentServices@brighton.ac.uk
• Careers counselling appointments • Career development workshops within courses• Careers information, linked to courses • Employer events, careers fairs, support finding work
after graduation• Job Workshop – part-time and graduate vacancy
service• Active Student volunteering • www.brighton.ac.uk/careers
Careers Centres
Student ServicesStudentServices@brighton.ac.uk
Chaplaincy• Pastoral care and support for those
of all faiths and of no faith• Opportunities for worship, social
events, choir• Pilgrimages and retreats• Community outreach projects
Student ServicesStudentServices@brighton.ac.uk
• Two university nurseries offering flexibility, good value and support for student parents with kids aged 2-5 years
• Help with networking and funding paperwork
• OFSTED ‘outstanding’ accredited
Childcare
Student ServicesStudentServices@brighton.ac.uk
Student ServicesStudentServices@brighton.ac.uk
Counselling and wellbeing• Confidential personal and emotional support• Academic or non-academic issues• Provides opportunity to explore issues• Different counsellors available, with
knowledge of specific subjects to suit individual requirements
• Health and wellbeing initiatives
Student ServicesStudentServices@brighton.ac.uk
• Confidential information, advice and support with specialist staff
• Advice on Disabled Students’ Allowance and liaison with funding authorities
• Diagnostic testing and needs assessment• Liaison with academic departments for
variations of assessment and teaching• One-to-one tuition and academic support• Study support sessions
Disability and Dyslexia team
• Local GP service available at Moulsecoomb and Eastbourne sites, links to other local services
• Get vaccinated• Health information and advice• Sexual health services, drug and alcohol
advice: UNISEX
Health services
Register with a doctor now!
Student ServicesStudentServices@brighton.ac.uk
• Advice on student funding, budgeting, debt counselling
• Additional funding: Access to Learning fund (ALF), bridging loans, benefits, tax credits etc
• Soon to be launched online Money Matters : www.brighton.ac.uk/moneymatters
• International student support – culture shock and personal issues as well as immigration and VISA advice
Student Advice Service
Student ServicesStudentServices@brighton.ac.uk
Who do we help?
• It is a relatively even gender split on who uses the services.
• The majority of our users across our services (77–87%) are undergraduates.
• Far fewer part-time students use our resources (on average between 5–22%) across the services.
Who do we help?
Counselling• The highest proportion of students accessing the
counselling service comes from the School of Health Professions (14%).
• A disproportionately high age group accessing counselling is the 21–24 year-old group (44%) which comprises 17% of the university population.
Who do we help?
Careers• The highest uptake of advice from the Careers service comes
from Education (14%), Brighton Business School (12%), Environment and Technology (12%).
• Our highest users are from year 1 (45%) followed by years 2 (27%) and 3 (24%)
• Some schools make virtually no use of the Careers service: Arts & Architecture, CENTRIM and CLT amongst the lowest.
Who do we help?
Student Advice Service (formerly Welfare)• 65% of our home/UK students and 30% of our
overseas students have accessed the Student Advice Service.
Who do we help?
Disability and dyslexia• 9% of the university population has a declared
disability. Of this number, 95% access the DDT services.
• Our two highest user groups come from SNAM and Arts and Communications (each comprising 11% of the DDT client base across the university).
*Figures from 2007–08
Where to find us – Moulsecoomb
Where to find us – Grand Parade
Where to find us – Eastbourne
Trevin Towers Student Centre,Welkin site.
Where to find us – Falmer
All our services are listed in the Student Life section
Student Services announcements appear here
You can also find us on studentcentral:
ASK Study Guide• Available on studentcentral• Guidance on study techniques• Study support workshops throughout the year• Other workshops
– computing skills– English language support for international students
Other work we do:• Equal opportunities and diversity
– Harassment policy– Drug and Alcohol policy– Disability Discrimination Act– Student Mental Health Policy
Student ServicesStudentServices@brighton.ac.uk
Our strategy• Embedding personal development and
support for learning (linked to our areas of expertise) into the curriculum
• Closer liaison with schools• Issue-based not department-based• Key referral points – staff!• Gather feedback on our services and on wider
student issues• Quality service provision – Matrix standard
Student ServicesStudentServices@brighton.ac.uk
Key projects• Better student induction• ‘On the Right Path?’ website
www.brighton.ac.uk/ontherightpath • Look after yourself!• Money Doctors projects – to improve financial
capability of students• Mental health/diversity awareness• Promotion to staff/parents/key referrers
Student ServicesStudentServices@brighton.ac.uk
Contact usStudent Services, Manor House, Moulsecoomb Place, Brighton, BN2 4GA
01273 642895 studentservices@brighton.ac.uk
www.brighton.ac.uk/studentlifeStudent Life on studentcentral
Question time!
Student ServicesStudentServices@brighton.ac.uk