Student Record Officer Conference

Making a Difference in 2010

Geoff Layer

7 April 2009

Structure

• Scale/Size

• Government Policy

• Funding

• Student Body

• Internationalisation

• Public Perception

• Future

• 1960s 6% of 18-21 year olds

• Small number of universities

• Today 44% of 18-30 year olds

• 150 universities and more to come

• 12% of HE is in FE

Scale/Size

Government Policy

• Four approaches

• Expansion

• Fair access

• Low socio-economic groups

• Leitch

• Research selectivity

• Quality assurance and standards

• PMI initiatives

• Block grant

• Selective initiatives

• Regulated tuition fees

• Unregulated tuition fees

• Research grants

• KT income generation

Funding

Student Body

• Male/Female

• Ethnicity

• Disability

• Locality

• Age

• Qualification base

• International mix

• Litigious

Internationalisation• Direct recruitment

• 1 + 3 / 2 + 2 / x + y

• Exchange

• Franchise

• Transnational education

• Campuses abroad

Public Perception

• Access

• Jobs

• Types of degrees

• Standards

• Low contact hours

Tensions

• Gold standard / Access / Vocational

• Fair Access / Leitch

• Prescription / Autonomy

• Global / Immigration rules

• esystem / expectation

Future

• Reduced reliance on public purse

• Higher fees

• High level of service expectation

Student Life Cycle

Better preparation

Fair admissions

First steps in HE

Flexible progression

Student success

Individual Life Cycle

• Applicant

• Transition

• Progression and support

• Moving on

Key Issues

• Data Integrity

• Customer relations

• Process of continuous enhancement

• Student support

Student Support

• Avoid “blue flashing light / A & E approach”

• Preventative care as opposed to treating the condition.

Inform Policy• Attainment of students from minority ethnic groups• Student retention policy• English language qualifications• Differential views on non specific A Levels• PGR supervision practice• 10% paper reduction per annum• Part time student

Challenges

• Analysis of the data

• Custodians of the rule book

• Human side of the organisation

• Be at the table assisting the decision