Strategic Principles presentation for ITSSG 2009-01-21

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Transcript of Strategic Principles presentation for ITSSG 2009-01-21

IT Strategic PrinciplesMiles Metcalfe, ITSSG, 2009-01-21

Strategic principles

Strategic principles

Core business value

Strategic principles

Core business value

Coherent services, not technology

Strategic principles

Core business value

Coherent services, not technology

Effective service delivery

Strategic principles

Core business value

Coherent services, not technology

Effective service delivery

User autonomy and choice

Strategic principles

Core business value

Coherent services, not technology

Effective service delivery

User autonomy and choice

One College

Core business value

Core business value

Adds to the staff, student, entrepreneur and community experience

Core business value

Adds to the staff, student, entrepreneur and community experience

Is differentiated

Core business value

Adds to the staff, student, entrepreneur and community experience

Is differentiated

Doesn’t re-invent the wheel

Core business value

Adds to the staff, student, entrepreneur and community experience

Is differentiated

Doesn’t re-invent the wheel

Plays well with others

Coherent services

Coherent services

Defined by a service level agreement

Coherent services

Defined by a service level agreement

Service makes sense - is integrated

Coherent services

Defined by a service level agreement

Service makes sense - is integrated

The technology is a means to providing the service

Coherent services

Defined by a service level agreement

Service makes sense - is integrated

The technology is a means to providing the service

Innovation important: it must work!

Effective Delivery

Effective Delivery

User-friendly

Effective Delivery

User-friendly

Supported by expert staff

Effective Delivery

User-friendly

Supported by expert staff

Discoverable

Effective Delivery

User-friendly

Supported by expert staff

Discoverable

Documented

Effective Delivery

User-friendly

Supported by expert staff

Discoverable

Documented

Learning resources

Autonomy

Autonomy

The importance of user-owned technology

Autonomy

The importance of user-owned technology

Increasing IT adoption

Autonomy

The importance of user-owned technology

Increasing IT adoption

Users with “legacy”

Autonomy

The importance of user-owned technology

Increasing IT adoption

Users with “legacy”

Extra-institutional services overlap with internal learning and teaching

One College

One College

The detail of internal organisation is not important

One College

The detail of internal organisation is not important

The service is designed for all, open to all

One College

The detail of internal organisation is not important

The service is designed for all, open to all

Centrally funded

One College

The detail of internal organisation is not important

The service is designed for all, open to all

Centrally funded

Centrally supported

One College

The detail of internal organisation is not important

The service is designed for all, open to all

Centrally funded

Centrally supported

Transparent, and accountable

Relocation

Relocation themes

Relocation themes

Resource provision matches principles

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Greater autonomy

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Greater autonomy

Mobility

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Greater autonomy

Mobility

Co-location and outsourcing

Questions?