Post on 02-Jul-2015
description
// IT The way YOU Want it
Founded by Chris Mannering 2009
We Make IT Easy
Tailor our services to our customers needs
Proactive Solutions
Leverage technology leaders to deliver solutions
// About Us
// www.STEPFWDIT.COM.AU
Investment into technology
• Today’s businesses rely heavily on computers.
• Investing in the best computer hardware and software that money can buy, doesn’t guarantee smooth running.
• With the constant developments in IT, it’s difficult for small to medium-sized business owners to keep up with the latest technology.
// www.STEPFWDIT.COM.AU
IT Maturity Model
Business Process view
Link IT & Business processes
Report in business terms
Measure efficiency & effectiveness
Weigh costs against benefits & Risks
Continuous service improvements
Unity
Service view
Monitor & report on services
Service level agreements
Capacity planning
Managed
Workload view
Predict, prevent problems
Trending
Availability management
Proactive
Component view
Fire fighting
Alert monitoring
Siloed responsibility for technology
Reactive
Ad hoc
Notification via user calls
No Centralised helpdesk
No infrastructure management
Chaotic
// www.STEPFWDIT.COM.AU
See IT As a Cost – See IT as an Investment
IT Maturity Model
Ad hoc
Notification via user calls
No Centralised helpdesk
No infrastructure management
Chaotic
// www.STEPFWDIT.COM.AU
IT Maturity Model
Component view
Fire fighting
Alert monitoring
Siloed responsibility for technology
Reactive
Ad hoc
Notification via user calls
No Centralised helpdesk
No infrastructure management
Chaotic
// www.STEPFWDIT.COM.AU
IT Maturity Model
Service view
Monitor & report on services
Service level agreements
Capacity planning
Managed
Workload view
Predict, prevent problems
Trending
Availability management
Proactive
Component view
Fire fighting
Alert monitoring
Siloed responsibility for technology
Reactive
Ad hoc
Notification via user calls
No Centralised helpdesk
No infrastructure management
Chaotic
// www.STEPFWDIT.COM.AU
See IT As a Cost – See IT as an Investment
IT Maturity Model
Business Process view
Link IT & Business processes
Report in business terms
Measure efficiency & effectiveness
Weigh costs against benefits & Risks
Continuous service improvements
Unity
Service view
Monitor & report on services
Service level agreements
Capacity planning
Managed
Workload view
Predict, prevent problems
Trending
Availability management
Proactive
Component view
Fire fighting
Alert monitoring
Siloed responsibility for technology
ReactiveAd hoc
Notification via user calls
No Centralised helpdesk
No infrastructure management
Chaotic
// www.STEPFWDIT.COM.AU
See IT As a Cost – See IT as an Investment
Step FWD // IT Approach
• Step FWD IT accepts accountability
• Establish SLA based on busines requirements
• Optimisation
• Proactive management and monitoring of systems and devices
• Give you visibility
• Show IT Performance
• Transparent Billing
• Establish transformation plan to support business requirements
• Remove current IT challenges
• Manage transformation
• Meet Key stakeholders to discuss IT and business performance and direction
// www.STEPFWDIT.COM.AU
// The Step FWD // IT
Proven Approach Delivers
• Reduce Business Risk– Improves the network, systems and apps reliability, availability and performance
– Reduces the risk of unexpected IT network, systems, apps failures
• Reduce Costs– Reduce the actual cost of sudden, unexpected IT Failures and onsite visits
– Minimise opportunity costs associated with network, systems or apps failure; strengthens competitiveness
– Reduces overall costs of the IT function and IT Service fees
– Reduce the Total Cost of Ownership (TCO) of your IT equipment
– Improves overall return on investment in IT
• Smoother Cash Flows– More predictable budgeted monthly costs (down to the single users)
• Improves IT Productivity– Improve utilisation & Job satisfaction of IT Professionals on more strategic projects
• More socially responsible– “Greener” approach to IT Management
• Substantially more than an insurance Policy
// www.STEPFWDIT.COM.AU
// Disaster Recovery
• Only 35% of SMBs have a comprehensive disaster-recovery plan.
• Fewer than 10% have crisis management, contingency, business recovery and business resumption plans.
• 2 out of 5 businesses that experience a disaster will go out of business within 5 years. –Gartner 2011
// www.STEPFWDIT.COM.AU
// Disaster Recovery
// www.STEPFWDIT.COM.AU
// Cloud
// www.STEPFWDIT.COM.AU
// www.STEPFWDIT.COM.AU
// IT The way YOU Want it!Easy – Proactive – Tailored