Post on 12-Mar-2018
Introductions
Judith RobertsInstruction Consultant & Training Program Coordinator
Staff Competencies Training Matrix
Bonnie SmithAssistant Program Director for Human Resources
Suchitra YellapantulaDigital Application Developer
PollPlease use the Poll option to respond…
Check all that apply…
I work in the Human Resources office
I work in the IT department
The focus of my position is training and staff development
I have worked with competencies before
My library has an established list of competencies for at lease some or our positions
Staff Competencies Training Matrix
Agenda
• Key concepts regarding competencies
• Competencies in libraries
• Background information on the project
• Tour of the Matrix
• IT perspective – open-source
• Administrator role
• Next steps
• Q&A
Staff Competencies Training Matrix
Goals
• Understand the use of competencies in libraries
• Gain a basic understanding of the Matrix to be able to consider its application at your institution
• Understand how this open-source application is implemented by IT professionals
Staff Competencies Training Matrix
‘Observable & measurable attributes that contribute to success in performing a task or job’
SKILLS – KNOWLEDGE – BEHAVIOR
What are Competencies?
Staff Competencies Training Matrix
Written Communication
Able to respond appropriately and
in a timely fashion to
written communications and
announcements.
Competency Example
Staff Competencies Training Matrix
Competency Category
Competency Statement/ Description
Application
• Common language – reference point
• Training
• Recruiting
• Self-directed professional development
• Performance evaluations
• Position descriptions
• Goal setting
Staff Competencies Training Matrix
12http://ala-apa.org/lssc/for-candidates/competency-sets/
13
http://www.webjunction.org/documents/webjunction/Competency_Index_for_the_Library_Field.html
15
http://www.ala.org/news/press-releases/2014/10/llama-webinar-identifies-core-competencies-assessment
16
http://www.arl.org/news/arl-news/2860-library-and-repository-communities-join-together-to-identify-new-competencies-for-academic-librarians#.VGETrGewWSo
17
http://www.degruyter.com/view/j/libr.2013.63.issue-1/libri-2013-0003/libri-2013-0003.xml
18http://www.tandfonline.com/doi/abs/10.1080/0361526X.2014.881162
http://sandiego.sla.org/2014/05/sla-core-competencies-revision/
Need Based Training Program -2009
Competencies Index
Staff Competencies Training Matrix
Ident ify Sk ills,
Knowledge,
Behaviors
Competency Conceptual Framework
Up to 6 Levels
Staff Competencies Training Matrix
Linked to Classifications
Need Based Training Program
Competencies Index
Competencies Training Matrix
Staff Competencies Training Matrix
Ident ify Sk ills,
Knowledge,
At t it udes
Ident ify Learning
Opportunit ies
What is a Learning Opportunity?
• In house trainings developed by subject experts
• Variety of learning tools (online, templates, checklists, manuals)
• University’s Training and Organization Development
• On demand library association resources
• In person training• 1 on 1
• Classroom
• Virtual
• Online resources
• Paper based resources
25
Staff Competencies Training Matrix
Learning delivery formats
Types of learning opportunities
What is a competencies training matrix?Example 1Area-Specific Category
Cataloging Family
Monographic Cataloging Competency
Level 2
Basic copy of print materials
• Ability to match item to bibliographic record and evaluate the accuracy and completeness of the existing access points
• Understands the basic use and coding of the most common MARC fields
Learning Opportunities
• OCLC – Introduction to MARC
• In-house – Introduction to MARC
• The MARC of Quality – MARC 21 In Your Library
26
Staff Competencies Training Matrix
What is a competencies training matrix?Example 2Cross Departmental Category
Management Family
Supervision Competency
Level 3
Recruits, hires, trains and supervises
• Ability to implement library recruitment policies
• Ability to lead a staff performance evaluation
• Ability to apply disciplinary measures when needed
Learning Opportunities
• In-house – Performance Assessments and Goals
• In-house – Staff Performance Appraisal Overview
• UF TOD – Interviewing and Hiring
• UF TOD – Leading with Courage
• Recruitment Checklist
• Position Description Toolkit
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Staff Competencies Training Matrix
Need Based Training Program
Competencies Index
Competencies Training Matrix
Online Version
Staff Competencies Training Matrix
Ident ify Sk ills,
Knowledge,
At t it udes
Ident ify Learning
Opportunit ies
Ease of Use
Objective 1
• Facilitate access and ease of use of Competencies Index
Objective 2
• Ease in identifying learning opportunities
Staff Competencies Training Matrix
Tour
http://uflib.ufl.edu/competencies/Competencies.aspx
Staff Competencies Training Matrix
This is Open Source!
The staff competencies Training Matrix tool was designed as an open source software.
Open Source definition: Software whose source code is available free of charge to the public to use, copy, modify, sublicense or distribute.
Staff Competencies Training Matrix
What does this mean for you?
This tool could be easily adopted by any library with the software and its source code being freely available, with minimum technical assistance.
Staff Competencies Training Matrix
Technical specifications
This web application was written using ASP.NET and MS SQL Server for the database.
Development Tools Required for IT administrators:oMS SQL Server Client for the database
oVisual Studio (if the source code needs to be modified)
49Staff Competencies Training Matrix
Installation steps
•Set up the initial database (MS SQL)• Insert the broad competency category terms into
the database table. UF currently uses “Cross-departmental category” and “Area-specific category”. Libraries could use these, or any other categories specific to them.•Designate the initial internal Administrators.•Once the app is installed, the admin section of
the user interface could then be used to build the remaining Matrix.
50Staff Competencies Training Matrix
Updating the MatrixAdministrators can:
• Add a competency family
• Add/Edit a competency
• Add/Edit a competency expertise level
• Add/Edit learning/training resources
IT Administrators can also:
• Establish the number of expertise levels
• Add a new competency category
Staff Competencies Training Matrix
Administrator updates – Two ways
• Make expertise level / resource changes through the matrix itself
• Make updates through the Admin Panel section
Staff Competencies Training Matrix
Administrator updates – Two ways
• Make expertise level / resource changes through the matrix itself
• Make updates through the Admin Panel section
Staff Competencies Training Matrix
Administrator updates – Two ways
• Make expertise level / resource changes through the matrix itself
• Make updates through the Admin Panel section
Staff Competencies Training Matrix
Continuous Improvement
•Updating Matrix (ongoing and annually)
• Competencies• Learning Opportunities
• Identify and Address Training Gaps
Staff Competencies Training Matrix
Next Steps
Broadening the scope to include all library employees – not just the largest groups – and include librarians
Staff Competencies Training Matrix
Poll
Please use the Poll option to respond…
We are definitely interested in adopting this type of tool
We have some work to do before adopting a tool like this
We won’t be able to adopt this type of tool in the near future
Staff Competencies Training Matrix